Hi, I’m
Abbo mouhamed
Data Analyst
Summary
I am highly organized and customer focused professional with experience in reception and client management. Adept at handling multiple tasks simultaneously, including managing communications, scheduling and client inquiries with excellent time management. proven ability to build strong client relationships, analyze clients needs, and deliver tailored solutions. skilled in using CRM software, communication tools and proficient in handling complex negotiations. known for exceptional interpersonal and problem-solving abilities, with a strong commitment to enhancing client satisfaction and business success. I am looking to leverage these skills ina dynamic environment to contribute effectively to team and organizational goals.
Overview
6
years of professional experience
3
Certifications
Work History
SALAM FASHION
Database Administrator
09.2020 - 09.2023
Job overview
- Streamlined backup and recovery processes, enhancing overall system stability and availability.
- Customer care and agenda filling.
- Enhanced reporting capabilities by designing efficient ETL processes that improved data accuracy and completeness.
- Provided timely resolution of critical production issues, minimizing downtime and avoiding potential revenue loss.
- Optimized database performance by monitoring health and implementing tuning recommendations.
CAMTEL
Junior Telecom Engineer
08.2022 - 10.2022
Job overview
- Optimized signal strength with regular site surveys and antenna adjustments.
- Worked closely with regulatory bodies to ensure compliance with industry standards.
- Ensured network reliability by monitoring key performance indicators and addressing potential issues proactively.
- Assisted senior engineers in the design and implementation of new telecom solutions.
- Enhanced customer satisfaction by ensuring timely resolution of technical issues.
- Ensuring customer satisfaction.
- Collecting and filling agenda.
- Customer survey.
- Ensuring proper relationship with customers.
Self Employed
Voulonteering
01.2019 - Current
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
Education
Institut AbelYaounde
Certification from Microsoft Office
04.2001
Great Learning AcademyOnline
Certification from Microsoft Excel
04.2001
Sup'pticYaounde
Bachelor of Science from Telecommunication Engineering
04.2001
Skills
Easy learning ability
Languages
English, French, Spanish, hausa
Native language
Certification
Data analysis
reading, basketball and learning
my hobbies are reading during my free time, playing basketball during dedicated time and learning new things.
Timeline
Public speaking
01-2024
Communication
01-2023
Data analysis
09-2022
Junior Telecom Engineer
CAMTEL
08.2022 - 10.2022
Database Administrator
SALAM FASHION
09.2020 - 09.2023
Voulonteering
Self Employed
01.2019 - Current
Institut Abel
Certification from Microsoft Office
04.2001
Great Learning Academy
Certification from Microsoft Excel
04.2001
Sup'ptic
Bachelor of Science from Telecommunication Engineering
04.2001
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