Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Additional Information
Languages
Timeline
Generic

ALPHONSE YUFENYUY MENGNJO

KUMBA,SW

Summary

1. Objective BICEC BANK branch manager with demonstrated success leading financial systems and programs. Knowledgeable about regulatory requirements and successful strategies for maintaining optimal controls. Well-organized, proactive and adaptable to changing markets. All the functionalities listed above, are currently being adequately carried out admist what is globally known as the anglophone crisis. The anglophone crisis is a sociopolitical issue in Cameroon that has sparked a war within the English speaking regions( North West and South West Regions) of Cameroon which has resulted in in both internally and externally displaced citizens, refugees in neighboring countries, alarming lost of lives and unimaginable annihilation of properties and assets.

2. While furthering studies in English Law, i currently offer informal tutorship and teaching lessons to undergraduate law students and banking and finance students in the University of Buea of Cameroon.

3. Accomplished CEO of Golden Section Co Ltd, well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships.

4. Project Management Specialist, with background knowledge in SCRUM and with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.

Overview

22
22
years of professional experience

Work History

Teacher

INDEPENDENT UB LAW STUDENT TEACHERS
BUEA, SOUTH WEST REGION
09.2021 - Current
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students specifically those who are internally displaced and with extreme low incomes.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Created lessons and online testing materials to facilitate remote learning.
  • Preparing undergraduate students for semester continuous assessment tests in law courses and banking and finance.
  • preparing pupil lawyers for the Cameroon Bar Exam
  • coordinating moot trials

Bank Branch Manager

BICEC BANK
KUMBA, SWR
05.2020 - Current
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Negotiated favorable terms on lending agreements with clients while balancing risk exposure.
  • Examined customer loan applications for loan approvals and denials.
  • Created and managed financial models to evaluate corporate investments and acquisitions.
  • Championed community involvement initiatives to strengthen bank's reputation as responsible corporate citizen.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Delivered consistent revenue growth through effective sales strategies, promoting banking products and services tailored to client needs.
  • Collaborated with C-level executives and stakeholders to develop long-term financial plans.
  • Streamlined loan application processes for improved turnaround times, increasing customer satisfaction rates during borrowing experiences.
  • Implemented risk management strategies to minimize potential losses and safeguard the bank's assets.
  • Cultivated a high-performance culture within the branch by setting clear expectations and rewarding top performers accordingly.
  • Assessed employee performance and developed improvement plans.
  • Introduced innovative marketing campaigns that increased brand awareness among target demographics.
  • Complied with established internal controls and policies.
  • Created financial dashboards to provide insights into key performance indicators.
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Collaborated with cross-functional teams to develop new products and services that met customer needs.
  • Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
  • Enhanced staff training programs for continuous professional development, improving overall team capabilities and performance levels.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Conducted regular audits to ensure adherence to regulatory requirements, maintaining a strong control environment.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
  • Identified partnership opportunities and established favorable business connections.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Supported financial director with special projects and additional job duties.
  • Developed a loyal customer base through personalized service and tailored financial solutions.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • created a very solid synergy between the World Food Programme (WHO), INTERSOS, The Catholic Church and Western Union for the payment of monthly stipends to more than 5000 internally displaced indigenes.
  • Built strong relationships with local businesses, fostering partnerships that benefited both parties.

Chief Executive Officer

GOLDEN SECTION COMPANY LTD
KUMBA, SOUTH WEST REGION
02.2009 - 07.2020
  • Streamlined operations for improved efficiency, reducing overall costs and increasing profitability.
  • Procured and coordinated new resources to achieve sales targets within optimal timeframes.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Cultivated company-wide culture of innovation and collaboration.
  • Represented organization at industry conferences and events.
  • Championed corporate social responsibility initiatives that enhanced the company''s reputation as an ethical business leader within the community.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Negotiated terms of business acquisitions to increase business base and solidify market presence.
  • Drove continuous improvement by fostering a culture of collaboration, accountability, and open communication across all levels of the organization.
  • Directed market expansions to propel business forward, meet changing customer needs.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Oversaw divisional marketing, advertising and new product development.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Enhanced sales performance through strategic planning initiatives, targeted training programs, and effective incentive structures for sales teams.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Devised and presented business plans and forecasts to board of directors.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.

Account Manager

BICEC BANK
KUMBA, SOUTH WEST REGION
02.2010 - 05.2020
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Contributed to event marketing, sales and brand promotion.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Coordinated cross-departmental efforts to execute successful marketing campaigns for key accounts.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Informed customers of promotions to increase sales productivity and volume.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Built relationships with customers and community to promote long term business growth.
  • Gained extensive knowledge in data entry, analysis and reporting.

Project Coordinator

LIFTCAM GROUP
01.2002 - 03.2020
  • Assembled manuals for team usage from vendor-supplied product data sheets and submittal information.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Responded to requests for information on materials to inquiring parties.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Kept corporate and client information confidential, adhering to data safety measures.
  • Analyzed project performance data to identify areas of improvement.
  • Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
  • Photocopied, distributed and emailed documents to project managers.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
  • Streamlined project management processes by implementing new organizational tools and software.
  • Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
  • Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
  • Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.

Customer Service Representative

BICEC BANK
DOUALA, LITTORAL REGION
03.2011 - 12.2012
  • Provided primary customer support to internal and external customers.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Tracked customer service cases and updated service software with customer information.

Education

Bachelor of Science - ENGLISH LAW

UNIVERSITY OF BUEA
BUEA SWR REGION
11.2024

Bachelor of Science - BANKING AND FINANCE

UNIVERSITY OF BUEA
BUEA SWR CAMEROON
11.2005

High School Diploma -

SACRED HEART COLLLEGE MANKON
BAMENDA NWR CAMEROON
08.2002

Skills

  • Social Development
  • Effective Communication
  • Learning Strategies
  • Student Support
  • Program Design
  • Cultural Sensitivity
  • Student assessment
  • Schedule Management
  • Collaborative learning
  • Cooperative Learning Experience
  • Project-based learning
  • Continuous Improvement
  • Online Teaching
  • Community involvement
  • Feedback implementation
  • Conflict Resolution
  • Diversity and Inclusion
  • Time management abilities
  • Excellent Communication

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved assigned annual objectives by completing assignments in account opening, loan granting and sales with accuracy and efficiency.
  • Supervised team of 9 staff members.
  • Achieved remarkable sales by introducing Powerpoint, Excel and Outlook for professional tasks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 15 in the development of ONE STUDENT ONE ACCOUNT, TO AN EARNER A LOAN..
  • working with Rotary International as a Rotary Club member of the Rotary E Club of South East USA and The Carribean; during District conventions and Rotary International Conventions, was always an active member of committees and commissions geared towards Humanitarian Services especially in the areas of refugees, health, eduaction, capacity building and leadreship
  • visited war affected countries such as Rwanda and Democratic Republic of Congo (under the umbrella of Rotary International) where refugee centers were visited and a working session with reugees
  • visited Central African Republic, during a United Nations Organisation (MINUSCA) mission wherein there were multiple working sessions with refugees amogst others

Affiliations

  • CAMEROON BANKERS ASSOCIATION
  • Rotary International
  • Association of Law Students University of Buea

Additional Information

I am very active and passionate about humanitarian services. i have been a Rotary international member for 18 years and counting and an active member for the rotary E-club(online) South East USA and Caribbean. This organization has granted me the opportunity to put my services and knowhow into action, travelling to several countries to reach-out to those in need and granting an avenue to linkup with outstanding leaders in various fields of life.

My fluency in both spoken and written english and french language have propelled me in several organizational and professional milieus.

working under difficult and stressful conditions are part of my daily activities, since i reside and work in a zone pruned to sporadic fighting between government military troops and secessionist guerrilla fighters known as Ambazonians.

Languages

English, French
Native language
English
Proficient
C2
French
Advanced
C1
Latin
Intermediate
B1
Portuguese
Beginner
A1

Timeline

Teacher

INDEPENDENT UB LAW STUDENT TEACHERS
09.2021 - Current

Bank Branch Manager

BICEC BANK
05.2020 - Current

Customer Service Representative

BICEC BANK
03.2011 - 12.2012

Account Manager

BICEC BANK
02.2010 - 05.2020

Chief Executive Officer

GOLDEN SECTION COMPANY LTD
02.2009 - 07.2020

Project Coordinator

LIFTCAM GROUP
01.2002 - 03.2020

Bachelor of Science - ENGLISH LAW

UNIVERSITY OF BUEA

Bachelor of Science - BANKING AND FINANCE

UNIVERSITY OF BUEA

High School Diploma -

SACRED HEART COLLLEGE MANKON
ALPHONSE YUFENYUY MENGNJO