AMBENE NGUBIENKA'A AGHANYUI
AREA RETAIL SALES MANAGER
Douala,LITTORAL
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Aimed to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Area Retail Sales Manager
Transsion Holdings
DOUALA, LITTORAL
01.2020 - Current
- Recruited, interviewed, and hired talented individuals bringing dynamic sales expertise to organization.
- Built and strengthened cross-functional partnerships to improve sales success.
- Conducted ongoing staff development to help employees achieve growth within job roles.
- Evaluated resource utilization to identify opportunities for optimization.
- Coached and mentored team of 150 employees to achieve sales and customer engagement score targets.
- Achieved above 98% of regional quota for 2 straight quarters.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Developed 4 new managers from within 23-person regional workforce.
- Set sales objectives and attainment plans for market supervisors and retail shops
- Managed day-to-day staffing and handled scheduling for all store employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Created employee schedules to align coverage with forecasted demands.
- Supported wholesales and marketing departments in promotional asset development, material deadlines and product approvals.
Senior Data Analyst
TECNO MOBILE
Douala, CAMEROON
12.2017 - 12.2019
- Key responsibilities
• Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
• Leveraged text, charts and graphs to communicate findings in understandable format.
• Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across the enterprise.
• Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality using MS Excel.
• Performed root-cause analysis on data-related system problems to recommend or execute corrective action. This action increased sales from 2022 from approximately 20000 smart phones per month to currently attaining 44000 smart phones in Tecno mobile.
• Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
• Managed key tasks and resources to achieve cost, schedule and strategic growth initiatives. This led to saving 20% of the company's budget on employee market visits.
• Developed and maintained data warehouses and data marts to support business operations.
• Updated and developed scripts and queries to extract and analyze data from multiple sources.
• Generated ad-hoc reports to evaluate specific business requirements.
• Provided technical support for troubleshooting analytics and reporting issues.
• Developed customized reports, summarizing and presenting data in visually appealing format.
• Developed complex dashboard and reporting tools to track business performance metrics.
• Created data models to support decision-making processes.
• Developed and implemented data governance policies and procedures.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Created dashboards to monitor and track key performance indicators.
• Deployed predictive analytics models to forecast future trends.
• Optimized data access and storage to improve performance of analytics systems.
• Communicated business performance, forecasts and strategies to investors and shareholders
• Initiated strategy to drive company growth and increase market share and profitability
• Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses
Education
Online Certifications And Computerized Accounting - ACCOUNTANT
GATEINCE TRAINING INSTITUTE
BAMENDA, NW 05.2016 - 11.2016
Bachelor of Science - Accountancy
National Polytechnic University Institute
Cameroon, Bamenda 10.2012 - 11.2015
Higher National Diploma - Accountancy
National Polytechnic University Institute
Cameroon, Bamenda 10.2012 - 07.2014
Skills
Technical Writing
Business Development
Predictive modeling
Gap analysis
Workflow Analysis
Business process mapping
Web-based reporting tools
Competitive analysis
Data Mapping
Operations analysis
Business planning
Organization and Time Management
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Flexible and Adaptable
Decision-Making
Training and mentoring
Coaching and mentoring
Strategic planning
Database Management
Accomplished manager
Analytical problem solver
Business development and planning
Sales forecasting
Sales quota attainment
Certification
[MOS EXCEL], [CERTIPORT] - [2016]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr
Timeline
Area Retail Sales Manager
Transsion Holdings
01.2020 - Current
Senior Data Analyst
TECNO MOBILE
12.2017 - 12.2019
[MOS EXCEL], [CERTIPORT] - [2016]
11-2016
[MOS ACCESS], [CERTIPORT] - [2016]
11-2016
Online Certifications And Computerized Accounting - ACCOUNTANT
GATEINCE TRAINING INSTITUTE
05.2016 - 11.2016
Bachelor of Science - Accountancy
National Polytechnic University Institute
10.2012 - 11.2015
Higher National Diploma - Accountancy
National Polytechnic University Institute
10.2012 - 07.2014