Amenge Ruth Ngomah
Limbe
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Civil Servant (Fonctionnaire)
Ministry of External Relations
06.2009 - Current
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments E.g. Can approximately 30 incoming calls, emails and faxes per day from users.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
Electronic Visa Supervisor
Ministry of External Relations
04.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries concerning visa procedures, addressing concerns, and finding effective solutions and printing visa stickers to place on passports.
- Increased team productivity by implementing efficient workflows and setting clear expectations for operators printing approximately 50 visas daily.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created and managed project plans, timelines and budgets.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Program Manager's Assistant
Cameroon Female Lawyers Association
02.2009 - 02.2010
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Implemented practices and procedures to reduce expenditures and increase savings.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Liaised between clients and vendors and maintained effective lines of communication.
- Volunteered to help with special projects of varying degrees of complexity.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Project Manager
UNIVERS BINAIRE SARL
05.2017 - 09.2017
- Project on putting in place a platform to manage vital information of emergency cases in Cameroon, titled 'SAFEICE-Safe in case of an Emergency'.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Facilitated workshops to collect project requirements and user feedback.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Analyzed project performance data to identify areas of improvement.
Intern
CAMTEL
05.2016 - 08.2016
- Academic Internship in the department of Software Engineering on the topic 'THE COMPUTERISATION OF INTERNSHIP MANAGEMENT IN CAMTEL'.
Trainer
Ministry of External Relations
01.2022
- Installation and training of users on the eVisa Platform in some Cameroonian Diplomatic missions (Brazzaville, Kinshasa and Ouesso).
Education
Bachelor of Science - Software Engineering
Institute Africain D'Informatique (IAI) Cameroun
Yaounde01.2017
Associate of Science - Botany
University of Buea
Buea,SW01.2008
Government High School Limbe
01.2004
Government High School Limbe
01.2002
Some College (No Degree) -
Carl Stene Memorial Primary School
LimbeSkills
- Thinking 'out of the box' to provide software-based solutions
- Strong in design and integrating problem-solving skills
- Skilled in developing business plans, requirements specifications, user documentation, and architectural systems research
- Strong in written and verbal communications
- Leadership and team building
Creative Problem-Solving
Softwaremastery
- Photoshop and Illustrator Adobe CS6
- Java Enterprise edition and Java Standard Edition
- Database Administration (MySQL Queries)
- HTML/CSS/PHP/Bootstrap
- WINDEV, WINDEV MOBILE, WEBDEV
Personal Information
- Profession: Computer Software Engineer (Computer Analyst)
- Date of Birth: 02/06/83
- Nationality: Cameroonian
- Marital Status: Married
Postandresponsibility
- 2019, Saker Baptist College Ex Students (Sakerettes), Secretary
- 2017, Cameroon Baptist Convention Women Association, Member
- 2012, Association D'informaticien Yaounde (ASINFO), Assistant Discipline mistress
Matricule
681825-R
References
- Minister Mbanyu Felix, Minister Delegate at the Ministry of External Relations in charge of Relation with the Commonwealth, +237 222 202 591
- Mr Armand Claude Abanda, Resident Representative African Institute of Computer Sciences, +237 242 729 958 / 222 729 957
- Mr ASSENE ASSENE Joseph Marie dit Dubois, Chef de la Cellule des Nouvelles Technologies et de la Cryptographie MINREX, +237 694413186
Divisionandregionoforigin
Mezam / Northwest Region
Hobbies and Interests
- Studying
- Travelling
Training
- 10/01/17, Yaounde, Sensational Workshop on Life as a Community Manager and Social Media Manager, Certificate
- 03/12/18, Yaounde, Securing women's land rights in the face of large-scale investments Training of trainers and validation of the 'Significant Commitments to Communities' Manual, Attestation
- 09/13/18, Yaounde, Workshop with Facebook by Mozilla Cameroon 'NoFakeNoHate', No Certificate
- 2016, Networking and Telecommunications (Mobile technologies 3G, 4G and 5G), Huawei Seeds for the Future in China, Mobile Technologies
- 2016, Chinese Language HSK 1, 2 and 3, The College of Continuing Education Beijing Language and Culture University, Chinese language and Culture Experience
- 2014, Graphics / Web designing and English Communication, University of Aptech Limited New Delhi India, Graphics and Web Designing
- 2019, Leadership Management, EAS Vietnam, Leadership
Certification
- Licensed [Job Title] - [Timeframe]
- [Area of certification] Training - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Studies and Travelling
ok
Languages
English
Native language
French
Advanced
C1
Chinese (Mandarin)
Intermediate
B1
Timeline
Electronic Visa Supervisor
Ministry of External Relations
04.2023 - Current
Trainer
Ministry of External Relations
01.2022
Project Manager
UNIVERS BINAIRE SARL
05.2017 - 09.2017
Intern
CAMTEL
05.2016 - 08.2016
Civil Servant (Fonctionnaire)
Ministry of External Relations
06.2009 - Current
Program Manager's Assistant
Cameroon Female Lawyers Association
02.2009 - 02.2010
Bachelor of Science - Software Engineering
Institute Africain D'Informatique (IAI) Cameroun
Associate of Science - Botany
University of Buea
Government High School Limbe
Government High School Limbe
Some College (No Degree) -
Carl Stene Memorial Primary School
- Licensed [Job Title] - [Timeframe]
- [Area of certification] Training - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Similar Profiles
Claudia Oben AyambaClaudia Oben Ayamba
Administrative Assistant at Ministry of External RelationsAdministrative Assistant at Ministry of External Relations
Cristian Dominguez ServianCristian Dominguez Servian
Diplomatic service officer at Ministry of External RelationsDiplomatic service officer at Ministry of External Relations
Nikki WykowskiNikki Wykowski
Development Specialist at UW-Madison CALS Office of External RelationsDevelopment Specialist at UW-Madison CALS Office of External Relations