Arnaud St Juste Secke Boumsong
Cleaner Supervisor
Douala,Cameroun
Summary
At Elite business group., I excelled as a Cleaning Supervisor, spearheading the development of customized cleaning schedules that enhanced client satisfaction and operational efficiency. My leadership fostered a team-oriented environment, significantly improving collaboration. Expert in waste management and adept at fostering client relations, I ensured the seamless training and supervision of staff, markedly boosting performance.
Cleaning Manager with experience cleaning commercial spaces and managing team of 15 cleaners. Oversees cleaning of tall buildings in liaison with business and property managers to understand cleaning needs and build excellent relationships. Maintains strong awareness of health and safety standards to provide training and guidance to staff.
Qualified Cleaning Supervisor with proven ability to manage and lead cleaning teams effectively. Demonstrated success in maintaining high standards of cleanliness and safety in diverse environments. Efficiently used attention to detail and problem-solving skills to address challenges and improve processes.
Overview
13
13
years of professional experience
13
13
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Cleaning Supervisor
Elite Business Group
Douala, Littoral
01.2025 - 12.2027
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Promoted teamwork among employees through regular meetings and open dialogues about shared goals, fostering a collaborative atmosphere within the organization.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Trained 10 new staff members, reducing onboarding time by 20%
- Implemented a new cleaning schedule that improved efficiency by 30% reducing overtime hours.
- Resolved 100% of client complaints within 24 hours, boosting client retention by 10%
Cashier Assistant
Dream Hair
Douala, Littoral
06.2015 - 06.2016
- Met customer needs through polite, friendly and attentive service.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Ensured product availability by restocking over 500 items weekly with 100% accuracy
- Handled an average of 30 transactions per hour while ensuring accurate pricing and billing
Education
High School Diploma -
GBHS DEIDO
Douala, Cameroon 09.2012 - 06.2025
Certificate of Completion - Digital Marketing
Coursera
Douala, LT 06.2024 - 08.2024
Skills
Waste management
Certification
Christian entrepreneurship.
fitness
I love fitness and do train people sometimes.
Timeline
Cleaning Supervisor
Elite Business Group
01.2025 - 12.2027
Certificate of Completion - Digital Marketing
Coursera
06.2024 - 08.2024
Cashier Assistant
Dream Hair
06.2015 - 06.2016
High School Diploma -
GBHS DEIDO
09.2012 - 06.2025
Christian entrepreneurship.
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