Basil Kwa Njilah
Yaounde
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Manager
Mr Franklin (Nformi Global Travel and Tours)
Yaounde, Cameroon
10.2022 - Current
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Delivery Driver
POTOLO
Douala
07.2021 - 10.2022
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
Bachelor of Arts - Law Enforcement Administration
University of Douala
Douala 10.2019 - 07.2022
High School Diploma -
GBHS TATUM
Bamenda 09.2017 - 06.2018
GED -
GBHS TATUM
Bamenda 09.2014 - 06.2015
Skills
Policies and procedures
undefinedFootball, Travel and Music
- I love to play football and also watch Champions League and Premier League
- I love travelling from one city to another meet new friends and have good time
- Listen to music when I am done with my daily activities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Manager
Mr Franklin (Nformi Global Travel and Tours)
10.2022 - Current
Delivery Driver
POTOLO
07.2021 - 10.2022
Bachelor of Arts - Law Enforcement Administration
University of Douala
10.2019 - 07.2022
High School Diploma -
GBHS TATUM
09.2017 - 06.2018
GED -
GBHS TATUM
09.2014 - 06.2015
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