BECKY MANKAH
Bank Customer Service Agent
Yaounde,Centre
Summary
I am from the English region of Cameroon where I did my elementary and secondary school. I furthermore went to the university of Yaounde II, Soa where I obtained my Bachelors degree in Economics and management sciences. Currently I am working as a customer service agent in UNITED BANK FOR AFRICA, Cameroon
Overview
12
12
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE AGENT
UNITED BANK FOR AFRICA CAMEROON
- Performed
- Carryout banking operations such as cash withdrawals and deposits
- Western Union, MoneyGram and Africash, WorldRemit, Western Union, RIA
- Treatment of bank to bank transfers and cheques
- Credit card and bank products advise
- ATM reconciliations
- Clients survey and equipment with bank products such as yup, connect and packages
- Mastery of the banking system
- Client orientation
- Replacement of customer service agent during annual or delivery leave
bank teller and customer service agent
SGC hotel de ville
07.2020 - 03.2021
- Tasks performed
- Carryout banking operations such as cash withdrawals and deposits
- Western Union, MoneyGram and Africans international transfers
- Treatment of bank to bank transfers and cheques
- Credit card and bank products advise
- Clients survey and equipment with bank products such as yup, connect and packages
- Mastery of the banking system
- Client orientation
- NB: Management of huge financial deposits and withdrawals
bank teller
ECOBANK
04.2019 - 06.2020
bank teller
SCB bank
09.2018 - 03.2019
Bank teller
SGC bank
05.2017 - 10.2018
Bank teller
Ecobank
01.2016 - 04.2017
Bank teller
SCB bank
12.2015 - 12.2016
bank teller
SGC BANK Yaoundé
09.2015 - 11.2015
Administrative and Finance Assistant
CAMEROON COCOA SERVICES
01.2009 - 01.2014
- Tasks performed
- Register all finance and office operations using Microsoft excel
- Cash withdrawals and distribution to cocoa suppliers
- Review and adhere to department budgets
- Collect and enter data for various financial spreadsheets
- Assist the director in case of need
- Review and audit financial statements and reports, ensure all calculations and data entries are correct
- Reconcile any discrepancies or errors identified by conversing with employees and/or cocoa suppliers
- Report any troubling discoveries or suspicion of wrongdoing to the proper authorities
- Act in the place of the Director general in his absence
- ACHIEVEMENTS: :Remittance ( international transfer) champion withing the first year of my stay in UBA : Managed finances as from 1 000 000 fcfa up to 170 000 000 fcfa, : Succeeded in the buying and selling of 2 000 tonnes of cocoa in 2009, 2 500 in 2010 and up to 5 000 tonnes by 2013 : Assisted in the recovery of company debts of about 44 000 000fcfa : Able to work under pressure
Education
Bachelor’s Degree - Business Management and Enterprise creation
University of Yaoundé II
Skills
Microsoft applications (word, excel outlook, internet and PowerPoint)undefined
Accomplishments
- Achanga.becky
- LinkedIn: Achanga Becky Bank Teller, Program Assistant, Administrative and Finance Assistant Experience: 11 years (6 years banking sector and 5 years Administrative sector)
Certification
20/08/1986
Affiliations
July 2015 (3months): stage at UBA ON FINACLE 6 AND 10
September 2015 (2 weeks) : stage AT SGBC on DELTA 6 AND AMPLIFIED 10
2009 (6 months) : secretary and petty cash manager: Cameroon Cocoa services( CAMCOS SA)
Academic training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
bank teller and customer service agent
SGC hotel de ville
07.2020 - 03.2021
bank teller
ECOBANK
04.2019 - 06.2020
bank teller
SCB bank
09.2018 - 03.2019
Bank teller
SGC bank
05.2017 - 10.2018
Bank teller
Ecobank
01.2016 - 04.2017
Bank teller
SCB bank
12.2015 - 12.2016
bank teller
SGC BANK Yaoundé
09.2015 - 11.2015
Administrative and Finance Assistant
CAMEROON COCOA SERVICES
01.2009 - 01.2014
CUSTOMER SERVICE AGENT
UNITED BANK FOR AFRICA CAMEROON
Bachelor’s Degree - Business Management and Enterprise creation
University of Yaoundé II
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