Professionnel de la logistique humanitaire avec plus de dix années d'expérience dans la gestion des opérations sur le terrain. Expertise avérée dans la gestion de la chaîne d'approvisionnement, la supervision des équipes logistiques, et la mise en œuvre de procédures de sécurité adaptées aux réalités du terrain. Bilingue (français et anglais), rigoureux, réactif et doté d'un excellent sens de l'organisation.
Hi, I’m
Bilene GUINTSE
Logistics Manager
Yaoundé
Summary
Overview
14
years of professional experience
3
Certifications
Work History
Population Services International (PSI)
Coordonnateur Des Moyens Généraux Et De La Sécurité
08.2024 - Current
Job overview
- Gestion logistique et administrative des infrastructures, équipements et fournitures de l’organisation.
- Supervision de la sécurité physique des locaux, du personnel et des biens (planification, contrôle d’accès, gestion des incidents).
- Mise en œuvre des politiques HSE (Hygiène, Sécurité, Environnement) et des plans de continuité d’activité.
- Coordination des services généraux : entretien, transport, accueil, maintenance,...etc.
- Évaluation des risques sécuritaires et élaboration de plans de prévention adaptés au contexte local.
- Suivi des contrats fournisseurs (gardiennage, maintenance, fournitures) et gestion budgétaire des moyens généraux.
- Formation et sensibilisation du personnel aux procédures de sécurité et aux bonnes pratiques logistiques.
- Completed bi-weekly payroll for [Number] employees.
PAM
Logistics Officer
11.2020 - 07.2024
Job overview
- Gestion des opérations de transit des vivres à l’arrivée au port de Douala
- Suivi des opérations de dédouanement des vivres
- Suivi des opérations d’entreposage des vivres/Gestion des stocks
- Suivi des opérations de chargement et transfert des vivres du magasin principal vers les magasins secondaires ou vers les pays voisins/organisation des transports
- Suivi et renouvellement des différents contrats de services logistiques
- Suivi du support logistique du PAM aux partenaires extérieurs ‘Programme national de lutte contre le paludisme pour la distribution des moustiquaires aux différentes formations sanitaires du Cameroun, UNESCO pour la distribution de livres vers 5663 écoles primaires du Cameroun, entreposage des NFIs de lOM dans nos entrepôts, ...ETC.)
- Direction et l’animation efficace et dynamique de mon équipe
- Capitalisation et reporting
- Developed logistical checklists to guide activities support.
- Managed functional areas of logistics.
- Improved shipment tracking capabilities by implementing real-time visibility tools for accurate status updates from origin to destination.
- Managed logistics assets for timely and cost-effective delivery of cargoes.
- Established strong relationships with suppliers and carriers, fostering collaboration for improved service levels and cost reductions.
- Managed procurement processes, ensuring timely acquisition of materials and resources while maintaining cost-effective purchasing strategies.
- Managed import/export documentation processes to ensure timely clearance of goods through customs, reducing potential delays or penalties.
- Conducted regular risk assessments on logistics operations, identifying potential vulnerabilities and implementing effective mitigation measures.
- Conducted audits to improve office logistics practices and procedures.
- Created detailed contingency plans to address potential disruptions in the supply chain, preserving business continuity during unforeseen events or crises.
- Generated payments for program-related activities to keep accurate records of financial expenditure.
- Organized unit training operations and managed details when unit move was required.
- Analyzed procurement requests to identify service providers' information with performance, quality, and prices to determine transaction requirements.
- Defined logistics strategy within [Type] policies and procedures for effective integration of logistics operations
- Organized records of vehicles, schedules and completed orders.
- Integrated warehouse operations with existing and new business processes.
- Developed and maintained knowledgeable and productive team of employees.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Conducted research to address shipping errors and packaging mistakes.
- Created and enforced detailed organization processes to increase quality and service standards.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Reviewed established business practices and improved processes to reduce expenses.
The Mentor Initiative
Coordonnateur Logistique
11.2018 - 09.2020
Job overview
- Contribution à la définition de la stratégie de la mission et coordination la logistique au niveau national
- Les tâches principales :
- Gestion de l’approvisionnement
- Gestion du parc véhicules
- Gestion du parc d’équipements / télécommunication
- Gestion et suivi du parc informatique
- Gestion des stocks
- Gestion des ressources humaines du service logistique
- Sécurité opérationnelle
- Reporting / Capitalisation
- Intérim sécuritaire mission en l’absence du Directeur Pays.
- Mise en œuvre la politique de sécurité de la mission
- Prévention et gestion des situations de fraude et de corruption
- Encadrement et accompagnement l’équipe Logistique en capitale responsable fonctionnel des Responsables Logistique sur les bases
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
- Conducted comprehensive market research to inform strategic planning.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Conducted comprehensive market research to inform strategic planning, leading to more targeted and effective project initiatives.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
- Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Completed bi-weekly payroll for [Number] employees.
la Croix Rouge Française
Responsable Support Terrain
12.2017 - 10.2018
Job overview
- Gestion et management d’équipe
- Gestion administrative des moyens
- Supervision des ressources humaines de la sous-délégation
- Gestion financière de la sous-délégation
- Gestion logistique de la sous-délégation
- Renforcement des capacités
- Participation à la mise en place de la sécurité
- Capitalisation
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Save The Children
Emergency Field Logistics Manager
03.2017 - 08.2017
Job overview
- Assister le Field Manager dans la gestion de la sécurité de la base.Superviser les commandes de la Base.
- Superviser les achats de la Base. Superviser les stocks de la Base.
- Superviser le transport des marchandises
- Contrôler la gestion du parc véhicules et superviser les chauffeurs
- Contrôler et Gérer la maintenance et les réhabilitations des locaux et bâtiments de la base, des maisons d’habitation. Assurer le bon fonctionnement des équipements
- Encadrer l’équipe logistique sous sa responsabilité
- Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Monitored logistics performance and identified improvement opportunities.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Established contingency plans for potential disruptions in the supply chain, ensuring business continuity during unforeseen circumstances.
- Optimized warehouse layout for increased efficiency in inventory management, leading to smoother operational flow.
- Developed contingency plans for logistics operations, minimizing disruptions during unexpected events.
- Managed cross-functional teams to ensure timely delivery of products, maintaining high customer satisfaction levels.
- Achieved significant cost reductions by optimizing routes and consolidating shipments, without compromising on delivery timelines.
- Increased team productivity by leading training sessions on best practices in logistics and supply chain management.
- Negotiated contracts with shipping companies, resulting in cost savings and improved delivery times for goods.
- Improved inventory accuracy with introduction of cycle counting program, ensuring stock levels were always up-to-date.
- Implemented vendor management system that improved supplier reliability and quality of goods received.
- Conducted regular analysis of logistics performance metrics, identifying areas for improvement and implementing corrective actions.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Organized records of vehicles, schedules and completed orders.
- Developed and maintained knowledgeable and productive team of employees.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Reviewed established business practices and improved processes to reduce expenses.
- Integrated warehouse operations with existing and new business processes.
- Conducted research to address shipping errors and packaging mistakes.
- Created and enforced detailed organization processes to increase quality and service standards.
International Medical Corps
Logistics Manager
07.2015 - 02.2017
Job overview
- Assurer la coordination logistique du pays
- Assurer l’application et la mise en œuvre des achats et procédures
- Coordonner et gérer la flotte des véhicules
- Gestion des biens (meubles et immeubles) et des stocks
- Gestion et maintenance des systèmes informatiques
- Gestion de la sécurité
- Garantir la gestion du personnel
- Assurer le rapport et la documentation de la logistique
- Relations Institutionnelles
Maradi
Supply Manager
08.2014 - 04.2015
Job overview
- Définition, planification et mise en œuvre de la stratégie de la chaîne d'approvisionnement en fonction des besoins des opérations.
- Anticiper les besoins et assurer un approvisionnement stable pour les activités régulières et d'urgence
- Appliquer des processus et des pratiques d'approvisionnement efficaces, efficients et transparents pour garantir les niveaux de qualité et de service requis, et optimiser le coût total de possession tout en respectant les normes éthiques
- Organiser, planifier et suivre les commandes, le stockage et le transport des cargaisons venant du port de Lomé
- Suivre et analyser les indicateurs d'activité, et mettre en place les actions préventives et correctives appropriées
- Assurer une administration efficace et transparente et une utilisation correcte des outils
- Fournir un soutien technique aux autres départements (médical, logistique, RH, finances, etc.)
- Gérer une équipe (évaluation, formation, développement personnel) et apporter le soutien nécessaire
Unicef
Consultant Supply and Logistics Officer
04.2013 - 02.2014
Job overview
- Fournir une assistance et un soutien rapide à l'évolution des besoins en matière de logistique aux situations rencontrées par les enfants et les familles, y compris les situations d'urgence, avec une priorité sur l'optimisation des ressources.
- Mettre en œuvre des systèmes précis de gestion de la logistique, les procédures et la documentation ainsi que des rapports réguliers, précis à maintenir le plus haut niveau d'intégrité, de normes et de responsabilité.
- Soutenir l'UNICEF dans le renforcement des capacités du gouvernement en vue d'améliorer la prestation de fourniture efficiente, efficace et en temps opportun
solidarités International Mission
Responsable Logistique, Administration et Finance
11.2012 - 03.2013
Job overview
- Administration : Gestion administrative du personnel, Trésorerie / comptabilité, Suivi budgétaire / finances, Gestion administrative de la base
- Logistique : gestion de l’approvisionnement, Gestion du parc véhicules, gestion du parc équipement / télécommunication Gestion et suivi du parc informatique, Sécurité
MSFOCB Mission
Emergency Logistics, Administration and Finance Manager
08.2012 - 10.2012
Job overview
- Administration : Gestion administrative du personnel, Trésorerie / comptabilité, Suivi budgétaire / finances, Gestion administrative de la base
- Logistique : Gestion de l’approvisionnement, Gestion du parc véhicules, gestion du parc équipement / télécommunication Gestion et suivi du parc informatique, Sécurité
MSFOCB Mission
Logisticien
11.2011 - 07.2012
Job overview
- Assurer la fiabilité des inventaires pour l’ensemble des équipements présents sur la mission.
- Mise à jour de la base de données des équipements de la mission.
- Assurer le suivi du matériel en collaboration avec les référents techniques responsables des commandes, du bureau technique en charge des réparations et du département d’approvisionnement en charge du suivi administratif.
- Mise en place et suivre le respect des procédures liées au matériel d’investissement.
- Remplacement du matériel en fin de vie.
- Réparation du matériel en provenance du terrain.
Education
Université De DoualaDouala - Cameroun
Master of Science from Sciences de Gestion
04.2001 - 09.1998
University Overview
Skills
Certification
February 2012 Logistik and supply training in Ivory Coast
References
References
Gaston, SEBUJOGORI, Senior Supply Officer, UNWFP Head Of Supply Chain, gaston.sebujogori@wfp.org, +237 6 92 33 83 69, +237695162527, WhatsApp +237695162527Timeline
Coordonnateur Des Moyens Généraux Et De La Sécurité
Population Services International (PSI)
08.2024 - Current
Logistics Officer
PAM
11.2020 - 07.2024
Coordonnateur Logistique
The Mentor Initiative
11.2018 - 09.2020
Responsable Support Terrain
la Croix Rouge Française
12.2017 - 10.2018
Emergency Field Logistics Manager
Save The Children
03.2017 - 08.2017
Logistics Manager
International Medical Corps
07.2015 - 02.2017
Supply Manager
Maradi
08.2014 - 04.2015
Consultant Supply and Logistics Officer
Unicef
04.2013 - 02.2014
Responsable Logistique, Administration et Finance
solidarités International Mission
11.2012 - 03.2013
Emergency Logistics, Administration and Finance Manager
MSFOCB Mission
08.2012 - 10.2012
Logisticien
MSFOCB Mission
11.2011 - 07.2012
Université De Douala
Master of Science from Sciences de Gestion
04.2001 - 09.1998
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