Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Teaching and continuous learning
Additional Information
Timeline
Hi, I’m

Catherine Ngum

North West Region - Mbingo

Summary

Dynamic leader with a proven track record at CBCHB, enhancing operational efficiency and fostering team collaboration. Excelled in strategic planning and motivational leadership, driving significant improvements in project delivery and client satisfaction. Skilled in team management and problem-solving, adept at building partnerships and promoting continuous learning.

Overview

2025
years of professional experience
1
Certification

Work History

CBCHB

Head of the Department

Job overview

  • Improved site efficiency by implementing streamlined processes and procedures.
  • Maintained detailed records of project progress, allowing for accurate forecasting of future needs.
  • Managed project timelines, ensuring successful completion within budget and on schedule.
  • Resolved conflicts among team members, fostering a positive and collaborative work environment.
  • Collaborated with other Site Leads to share best practices and improve overall company performance.
  • Promoted a culture of continuous learning by offering professional development opportunities to team members regularly.
  • Developed effective communication channels between onsite teams and offsite management staff.
  • Monitored inventory levels, ordering supplies as needed to minimize downtime due to shortages.
  • Acted as a liaison between clients, stakeholders, and internal teams throughout the entirety of each project, ensuring clear communication at all stages.
  • Established strong relationships with clients, leading to repeat business and increased referrals.
  • Championed sustainable construction practices, minimizing environmental impact while maintaining high-quality results.
  • Trained new team members on site policies and procedures.
  • Provided onsite training to help develop employee skills.
  • Maintained records and logs of work performed and materials and equipment used.
  • Oversaw personnel safety and efforts at work site.
  • Resolved issues among team members to keep employees on task.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Worked with personnel and managers to meet strict timelines.
  • Implemented best practices and safe operating procedures.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Developed work schedules for team members to maximize shift coverage.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained database systems to track and analyze operational data.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Generated reports detailing findings and recommendations.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Frequently inspected production area to verify proper equipment operation.
  • Devised and implemented processes and procedures to streamline operations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Created and managed project plans, timelines and budgets.
  • Conducted regular reviews of operations and identified areas for improvement.

CBCHB/ PEPFAR

Site Lead
10.2021 - 12.2024

Job overview

  • Improved site efficiency by implementing streamlined processes and procedures.
  • Maintained detailed records of project progress, allowing for accurate forecasting of future needs.
  • Managed project timelines, ensuring successful completion within budget and on schedule.
  • Resolved conflicts among team members, fostering a positive and collaborative work environment.
  • Collaborated with other Site Leads to share best practices and improve overall company performance.
  • Promoted a culture of continuous learning by offering professional development opportunities to team members regularly.
  • Developed effective communication channels between onsite teams and offsite management staff.
  • Monitored inventory levels, ordering supplies as needed to minimize downtime due to shortages.
  • Acted as a liaison between clients, stakeholders, and internal teams throughout the entirety of each project, ensuring clear communication at all stages.
  • Established strong relationships with clients, leading to repeat business and increased referrals.
  • Championed sustainable construction practices, minimizing environmental impact while maintaining high-quality results.
  • Trained new team members on site policies and procedures.
  • Provided onsite training to help develop employee skills.
  • Maintained records and logs of work performed and materials and equipment used.
  • Oversaw personnel safety and efforts at work site.
  • Resolved issues among team members to keep employees on task.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Worked with personnel and managers to meet strict timelines.
  • Implemented best practices and safe operating procedures.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Developed work schedules for team members to maximize shift coverage.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained database systems to track and analyze operational data.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Generated reports detailing findings and recommendations.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Frequently inspected production area to verify proper equipment operation.
  • Devised and implemented processes and procedures to streamline operations.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Created and managed project plans, timelines and budgets.
  • Conducted regular reviews of operations and identified areas for improvement.

Education

PINNACLE UNIVERSITY INSTITUTE OF HEALTH AND TEC.
BAMENDA - CAMEROON

Master In Public Health from Infectious Disease And Vaccinology

University Overview

Skills

  • Team management
  • Ethics and integrity
  • Student support
  • Training facilitation
  • Crisis management
  • Program assessment
  • Academic advising
  • Partnership building
  • Budgeting expertise
  • Innovation management
  • Problem-solving
  • Time management
  • Safety and security
  • Team leadership
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Customer engagement
  • Relationship building and management
  • Training and mentoring
  • Work planning and organization
  • Goals and performance
  • Strategies and goals
  • Team building
  • Flexible schedule
  • Coaching and mentoring
  • Training and development
  • Staff management
  • Logistics planning
  • Task delegation
  • Scheduling
  • Team supervision
  • Strategic planning
  • Motivational leadership

Certification

  • Project Management Professional (PMP) - Project Management Institute.
  • State Driver's License
  • Advanced Cardiac Life Support Certification (ACLS)
  • Certified Medical Assistant (CMA)

Accomplishments

Accomplishments
  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.
  • Achieved Result through effectively helping with Task.
  • Supervised team of Number staff members.
  • Collaborated with team of Number in the development of Project name.

Teaching and continuous learning

Teaching and continuous learning

Leadership Management

Clinical HIV Management

Treatment and Care in PLWHIV

Project Management in Global Health

Additional Information

Additional Information

SEMINARS

Monitoring of pediatric ART in Resource limited settings. 2017

International Workshop on HIV Test and Treat in Cameroon. 2017

National Strategy against HIV Drug Resistance in Cameroon, 2018

Preventing HIV Resistance to ARVs in Cameroon U=U. 2019

Timeline

Site Lead
CBCHB/ PEPFAR
10.2021 - 12.2024
Head of the Department
CBCHB
PINNACLE UNIVERSITY INSTITUTE OF HEALTH AND TEC.
Master In Public Health from Infectious Disease And Vaccinology
Catherine Ngum