CLAIRE LOE
Yaounde
Summary
Self-motivated, efficient, and highly organized Certified IT Project and Program Manager with a proven record for aligning business strategy and objectives with established business development and operations management paradigms to achieve maximum operational impacts with minimum resource expenditures. An experienced, value-driven Certified Scrum Master experienced in Agile Scrum/Kanban processes and implementation. Fully committed to serving, coaching, guiding, and leading Scrum teams in timely and incremental delivery of value. Experienced in the use of several agile project management tools like ERP systems, Jira/Confluence, Rally and SharePoint. Mastered how to improve overall project execution by increasing collaboration, innovation and introducing techniques that promote adaptability and flexibility in the face of unpredictable circumstances.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Chief Product Officer
Imperial Group
01.2023 - Current
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
- Leveraged social media, email marketing, press conferences and e-campaigns to market developed products.
IT Project Manager
Zagodu Health
04.2021 - 04.2023
- Plan, coordinate, and oversee IT projects from initiation to completion, ensuring adherence to timelines, budget, and quality standards
- Define project scope, objectives, deliverables, and resources required for successful execution
- Translate business needs into technical requirements, specifications, and user stories for development teams
- Conduct user acceptance testing (UAT) to validate system functionality, usability, and compliance with business requirements
- Lead the implementation of IT solutions, including electronic medical records (EMR), patient management systems, and other healthcare-related applications
- Coordinate with vendors, internal IT teams, and end-users to ensure successful deployment and integration of systems
IT Project Manager / Scrum Master
J.P Morgan Chase
07.2018 - 04.2021
- Prepared a comprehensive critical analysis on data compiled from 6 cross cross-functional teams by compiling and converting high-level information into detailed workable requirements
- Implemented viable solutions through 3 major avenues for the technical team: analyzing business-wide impact of proposed solutions, developing use cases to articulate business requirements for Tech team, and offer business perspectives during design reviews
- Identified data gaps within team, and responsively clarified four areas reporting requirements (registration, payments, data reconciliation and compliance) while facilitating mission-critical pursuit of information and overall business knowledge base recency
- Introduced and implemented scrum principles by heralding and leveraging scrum master positions in a complex yet non-agile environment thus reducing cycle time by 20% and increasing team efficiency in an 8-week period
- Rectified an inefficient support system by building and implementing a new problem tracking system that identified and addressed risk, roadblocks, conflicts and expediting support response time by 40%
Business Analyst
International Monetary Fund
01.2018 - 06.2018
- Elicited and understood the client's business needs and mission, defined requirements, and wrote appropriate user stories for solution delivery
- Analyzed and designed the proposed solutions while facilitating the development of multiple solution options to address business needs
- Evaluated, analyzed, and communicated systems requirements continuingly, and maintained systems processes, including the delivery of monthly status reports to all appropriate parties
- Developed meaningful and lasting relationships with partners for optimized systems integration, and responded to questions and concerns from managers and executives with supporting research and recommendations
- Prepared in-depth flow charts, models, and procedures along with conducting feasibility studies to design possible system solutions
Education
Bachelor of Science - Computer Information Systems
Towson University
Baltimore12-2017
Skills
- WordPress site development and customization
- Theme and plugin integration
- SEO optimization and web performance
- Site maintenance and updates
- User experience and responsive design
- Agile project management (Scrum, Kanban)
- Tools: JIRA, Confluence, SharePoint, Tableau, SQL, JavaScript
Certification
• AWS DevOps Engineer
• Professional Scrum Master I
• PMP (Candidate)
Languages
English, French
Native language
English
Proficient
C2
French
Proficient
C2
Timeline
Chief Product Officer
Imperial Group
01.2023 - Current
IT Project Manager
Zagodu Health
04.2021 - 04.2023
IT Project Manager / Scrum Master
J.P Morgan Chase
07.2018 - 04.2021
Business Analyst
International Monetary Fund
01.2018 - 06.2018
Bachelor of Science - Computer Information Systems
Towson University
Similar Profiles
SACHIN MAHARSHISACHIN MAHARSHI
Sales & Marketing Manager at IMPERIAL GROUPSales & Marketing Manager at IMPERIAL GROUP
ROSE OKOROROSE OKORO
RN Supervisor at Imperial GroupRN Supervisor at Imperial Group
Gregory LeeGregory Lee
Shipping Assistant at Imperial Group MfgShipping Assistant at Imperial Group Mfg