ENOW DANIEL EYONG

BUEA

Summary

Dynamic leader with a proven track record at CAMEROON CIVIC SERVICE (NCSAPD), enhancing team efficiency and fostering professional development. Skilled in workload prioritization and team collaboration, I excel in driving results through innovation and a results-driven approach. Expert in technical support and adept at building strong relationships, I consistently deliver above expectations with a keen eye for detail.

Work History

Support Staff ( Supervisor)

CAMERON CIVIC SERVICE ( NCSAPD)

Assisted upper management in strategic planning efforts by providing data-driven insights from the support department''s activities.
Implemented performance metrics to track individual productivity, leading to improved overall team performance.
Oversaw continual professional development opportunities tailored specifically towards the needs of each employee under my supervision-thereby facilitating career advancement prospects both internally as well as externally.
Monitored support tickets and delegated tasks efficiently, resulting in quicker response times for clients.
Actively participated in industry-related conferences and workshops, staying abreast of emerging trends and technologies relevant to the support function.
Coordinated cross-functional projects, fostering collaboration between various departments within the organization.
Enhanced team efficiency by streamlining support processes and implementing best practices.
Led a team of support staff, ensuring excellent service delivery to clients and stakeholders.
Created, prepared, and delivered reports to various departments.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Teacher

CUIB BUEA

Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
Enhanced students' critical thinking and problem-solving skills through project-based learning.
Promoted digital literacy by integrating technology into curriculum.
Fostered positive learning environment that encouraged student curiosity and critical thinking.
Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
Increased parental involvement in students' education by organizing regular communication and events.

Examiner

CAMEROON G.C.E BOARD

Participated in ongoing professional development opportunities to stay current on industry changes and maintain expertise in the field.
Contributed positively to organizational reputation by consistently demonstrating professionalism, integrity, and expertise in the role of Examiner.
Provided clear explanations of decisions made during examinations, enhancing transparency between applicants and organization.
Monitored students during tests.
Developed strong relationships with internal and external stakeholders, fostering open communication and collaboration.
Managed high volume caseloads, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
Collaborated with team members to develop best practices for reviewing applications and maintaining accuracy.
Explained test processes to students.
Ensured compliance with relevant laws, policies, and procedures throughout the examination process.
Maintained up-to-date knowledge of industry regulations to ensure accurate application assessments.
Facilitated information sharing among team members to improve overall understanding of complex cases.

Education

Bachelor Of Science In Geography - Geography

UNIVERSITY OF BUEA

BUEA , CAMEROON

12.2017

Skills

Workload prioritization
Professionalism and ethics
Staff training and development
Task delegation
Innovation and creativity
Results-driven approach
Teamwork and collaboration
Problem-solving
Technical support expertise
Verbal and written communication
Office administration
Documentation skills
Team building
Work Planning and Prioritization
Document management
Decisive Decision-making
Language fluency
Industry expertise
Teamwork
Time management
Attention to detail
Multitasking and organization

Problem-solving abilities
Multitasking
Multitasking Abilities
Excellent communication
Organizational skills
Team collaboration
Active listening
Team leadership
Effective communication
Decision-making
Relationship building
Microsoft office
Employee supervision
Documentation and recordkeeping
Team management
Data entry
Task prioritization
Office management
Self motivation
Interpersonal skills
Conflict resolution
Goal setting

Timeline