Timeline
Work History
Overview
Education
Skills
Quote
Summary
OperationsManager
FABRICE MUH AKAIN

FABRICE MUH AKAIN

Computer Technician, MTN Brand Ambassador(BA),
Buea,SW

Timeline

Sales Manager

EZIAGA CLETUS ANGUOKUM (Travellers Spot)
07.2024 - 07.2025

MTN Brand Ambassador(BA)/

MTN CAMEROON
11.2020 - Current

Advanced Level - Accounting

Presbyterian Comprehensive High School
01.2020 - 06.2020

DIPLOMA - COMPUTER HARDWARE & SOFTWARE MAINTENANCE

KING BLACK WELFARE ASSOCIATION
01.2019 - 01.2020

Ordinary Level - Accounting

Presbyterian Youth Center
09.2011 - 06.2016

Work History

MTN Brand Ambassador(BA)/

MTN CAMEROON
11.2020 - Current
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
  • Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
  • Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
  • Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
  • Designed and distributed promotional materials, increasing brand recognition at events.
  • Engaged with potential customers to foster positive brand image, leading to increased consumer interest.
  • Trained new brand ambassadors, ensuring consistency and quality in brand representation.
  • Provided exceptional customer service to drive satisfaction.
  • Communicated product value, quality, and style to educate and entice potential customers.
  • Worked with team to achieve sales goals for products.
  • Maintained clean, organized and professional work environment.
  • Educated customers on product features and answered questions regarding product use.
  • Increased sales by effectively communicating product benefits.

Sales Manager

EZIAGA CLETUS ANGUOKUM (Travellers Spot)
07.2024 - 07.2025
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Education

Ordinary Level - Accounting

Presbyterian Youth Center
LIMBE, SW
09.2011 - 06.2016

Advanced Level - Accounting

Presbyterian Comprehensive High School
LIMBE, SW
01.2020 - 06.2020

DIPLOMA - COMPUTER HARDWARE & SOFTWARE MAINTENANCE

KING BLACK WELFARE ASSOCIATION
LIMBE, SW
01.2019 - 01.2020

Skills

  • Customer service
  • Effective communicator
  • Customer engagement
  • Exceptional communication
  • Goal-oriented mindset
  • Brand awareness
  • Sales expertise
  • Sales and negotiation tactics
  • Marketing
  • Excellent public speaking

Quote

The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Summary

Professional in brand representation with strong focus on driving awareness and engagement. Experienced in building relationships, promoting products, and executing marketing strategies. Known for collaborating effectively with teams and adapting to changing needs, ensuring goals are consistently met. Skilled in communication, public speaking, and social media management. Reliable and results-driven with passion for delivering impactful outcomes.

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FABRICE MUH AKAINComputer Technician, MTN Brand Ambassador(BA),