Richard Fibassou

♦ Responsibilities include administrative work managing the daily operations of the Radio Communications Division. Plans priorities, assigns, reviews, coordinates and manages the day-to-day activities of the Radio Communications department including responsibility for the operation and effective functioning of the radio system

♦ Managed and supervised telecommunications systems, providing expert technical advice to ensure smooth operations, enabling the organization to meet its communication needs effectively.

♦ Monitored and tested systems and peripheral equipment, effectively troubleshooting issues to maintain optimal performance and minimize downtime, ensuring reliable service delivery.

♦ Identified users' needs and requirements by receiving feedback, and mobilizing existing technology to meet their criteria, enhancing user satisfaction and operational efficiency.

♦ Developed, maintained, and improved IT infrastructure, coordinating telecommunications activities to enhance system capabilities and support business growth and technological advancements.

♦ Evaluated system performance levels through regular assessments, implementing improvements as necessary to ensure efficient operations and the continuous enhancement of system capabilities.

♦ Conducted site pre-inspections and post-installation audits, ensuring compliance with specifications and industry standards, and providing detailed reports on installation quality and adherence.

♦ Documented plans, requests, activities, and specifications, providing detailed reports to inform decision-making and ensuring accurate and up-to-date records for future reference.

♦ Adhered to industry standards and best practices, ensuring high-quality and reliable telecommunications services, and fostering a culture of excellence within the organization.

♦ Coordinated corrective and preventive maintenance to ensure continuous service availability and adherence to SLA performance levels, maintaining the integrity and reliability of our systems.

♦ Managed maintenance schedules for various IT and telecommunications systems, including radio access, transmission networks, TCP/IP networks, VSAT systems, IP routers, and switches, ensuring seamless operations.

♦ Oversaw site facility management, including physical site access and information management, ensuring efficient operations and compliance with organizational standards.

♦ Ensured efficient spare parts handling, optimizing resource use and reducing downtime, contributing to the overall efficiency of our maintenance operations.

♦ Supported customers in restoring service for complex faults, projects, and change delivery activities as needed, providing expert technical guidance and solutions.

♦ Maintained productive relationships with stakeholders, fostering collaboration and efficient network operations, and ensuring alignment with business objectives.

♦ Prepared and maintained technical reports and documentation, ensuring accurate and up-to-date records, and facilitating informed decision-making.

♦ Provided guidance, training, and supervision to junior colleagues, promoting professional development and knowledge sharing, and contributing to the growth of our technical team.

♦ Conducted corrective and preventive maintenance on a multi-technology network, including 2G/3G/4G, transmission, VSAT, IP, and optic fiber networks, ensuring continuous and reliable service.

♦ Configured, tested, and commissioned new telecommunications systems and equipment before network integration, ensuring seamless and efficient system deployment.

♦ Supervised third-party on-site activities, ensuring compliance with network standards and requirements, and maintaining the integrity of our telecommunications infrastructure.

♦ Provided acceptance reports and documentation on system and technical characteristics, facilitating informed decision-making and ensuring transparency in operations.

♦ Assisted with telecommunications equipment inventory and efficient spare parts management, ensuring resource availability and optimizing inventory control.

♦ Ensured performance targets were met by monitoring and analyzing network performance, delivering activity reports to stakeholders, and implementing necessary improvements.

♦ Supported the configuration and commissioning of new systems, ensuring seamless integration into existing networks and enhancing overall network performance.

♦ Maintained up-to-date technical documentation, providing detailed reports on maintenance activities and network performance, supporting continuous improvement and operational efficiency.

♦ Executed installations, maintenance, and operations of satellite communication systems, including VSAT antennas, satellite modems, and transceivers, ensuring reliable satellite connectivity.

♦ Installed and maintained HF/VHF radio communication systems for clients, delivering reliable radio communication solutions.

♦ Implemented Symantec security solutions such as Firewalls, Enterprise Antivirus, Web and Mail Security, and Disaster Recovery systems, enhancing client security.

♦ Deployed videoconferencing, VoIP, and VPN solutions, facilitating advanced communication methods for clients.

♦ Provided technical support for service issues, ensuring timely resolution and high customer satisfaction.

♦ Assisted in designing and implementing LAN/WLAN/VLAN networks, contributing to robust network infrastructures.

♦ Installed and configured new equipment, including routers, printers, switches, servers, and Wi-Fi APs, integrating them seamlessly into existing networks.

♦ Generated detailed reports on corrective maintenance, site surveys, and preventive maintenance activities, ensuring thorough documentation.

♦ Managed spare parts efficiently, ensuring availability and optimizing maintenance operations.