Summary
Overview
Work History
Education
Skills
Timeline
Generic

FONYUY PASCAL BONGBEN

INTERPRETER
Bamenda,NW

Summary

Driven by results, adept in Operations Management and Translational Ability, I significantly enhanced team efficiency and customer satisfaction at ROISBET SARL. Leveraging strong Staff Management skills and a knack for Process Improvement, I resolved conflicts and streamlined operations, demonstrating a commitment to excellence and a proactive approach to challenges. The languages I can translate from or to include; English, French and Lam-nso.

Overview

11
11
years of professional experience

Work History

Supervisor/Translator

ROISBET SARL (Pari-Sportif)
05.2019 - Current
  • Oversaw daily operations of the branch in Bamenda, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and translated policies to the understanding of employees and customers.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Teller/Translator

EXPRESS UNION FINANCE S.A
03.2013 - 03.2017
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Translated service notes and policies to the understanding of employees and clients.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

Education

High School Diploma -

GBHS KUMBO
NORTH WEST REGION, CAMEROON
04.2001 -

Diploma in Computer Soft-ware - Computer Software And Media Applications

YUTAR-PRODUCTIONS
Bamenda, Cameroon
04.2001 -

Skills

Staff Management

Timeline

Supervisor/Translator

ROISBET SARL (Pari-Sportif)
05.2019 - Current

Teller/Translator

EXPRESS UNION FINANCE S.A
03.2013 - 03.2017

High School Diploma -

GBHS KUMBO
04.2001 -

Diploma in Computer Soft-ware - Computer Software And Media Applications

YUTAR-PRODUCTIONS
04.2001 -

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FONYUY PASCAL BONGBENINTERPRETER