GUSTAVE EFFEME MBUA
Great Soppo, BUEA
Summary
Senior Automotive Technician at NYOKI AUTOMOTIVE REPAIR & BODY WORK. Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems, enhancing vehicle performance and safety while fostering customer loyalty through exceptional service. Well-versed in engine maintenance, transmission service and body repair. Experienced Service Technician with extensive knowledge of vehicle testing, maintenance and repair. Excellent customer service, time management and multitasking abilities. Driven automotive professional successful at managing parts and replacing components. Good teamwork, communication and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Senior Automotive Technician
NYOKI AUTOMOTIVE REPAIR & BODY WORK
06.2020 - Current
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Delivered high-quality preventive maintenance services, extending the life of vehicles while maintaining customer loyalty.
- Mentored junior technicians for improved performance and skill development in the workplace.
General Automotive Technician
MBAKO AUTOMOTIVE REPAIR GARAGE
02.2018 - 04.2020
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Enhanced safety standards, resulting in a significant reduction of workplace accidents.
- Trained junior mechanics in advanced troubleshooting techniques to increase team productivity.
- Conducted root cause analyses to identify recurring issues and develop long-term solutions, reducing repeat failures.
- Utilized alignment tools and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Demonstrated a strong commitment to customer satisfaction by following up on completed repairs and addressing any concerns that may arise.
Education
DIPLOMA - Auto-Mechanic And Motor Electricity
Opportunities Industrialization Center (OICI)
Buea, Southwest Region12.2016
High School Diploma -
Presbyterian High School
Bamenda, Northwest Region06.2013
Skills
- Engine repair
- Fuel Injection Systems
- Brake Systems
- Electrical Systems
- Alignment Services
- Suspension Systems
- Battery Services
- Automotive Electronics
- Electrical failure repairs
- Tire Services
- Parts Replacement
- Transmissions
Timeline
Senior Automotive Technician
NYOKI AUTOMOTIVE REPAIR & BODY WORK
06.2020 - Current
General Automotive Technician
MBAKO AUTOMOTIVE REPAIR GARAGE
02.2018 - 04.2020
DIPLOMA - Auto-Mechanic And Motor Electricity
Opportunities Industrialization Center (OICI)
High School Diploma -
Presbyterian High School
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