Summary
Overview
Work History
Education
Skills
Certification
Interests
Languages
Websites
Timeline
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Haidar Haidar

Haidar Haidar

Director Of Agency Operations
Yaounde

Summary

Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.

Overview

18
18
years of professional experience
4
4
Certificates
3
3
Languages

Work History

Director of Agency Operations

FORCE TYRE SARL
11.2018 - Current

Dynamic Agency Manager with a proven track record of driving business expansion and revenue growth in the Center Region. Since 2018, I have successfully launched and scaled agency operations in Yaoundé, delivering a 30%+ increase in sales through innovative marketing strategies, data-driven sales tactics, and client-centric service models. My expertise spans:

  • Business Development: Spearheading market entry and expansion, including full-cycle agency setup and team leadership.
  • Revenue Growth: Designing and executing high-impact sales/marketing campaigns to outperform targets.
  • Operational Excellence: Streamlining financial reporting, CRM systems, and cross-departmental collaboration to maximize efficiency."*

Director of Agency Operations

FORCE TYRE SARL
06.2015 - 09.2018

As a pioneering Agency Manager, I conducted comprehensive market research to identify untapped potential in Northern Cameroon, strategically selecting the optimal location to establish the region's first agency. This initiative successfully penetrated a new market, delivering:

  • Revenue Growth: Achieved 20%+ annual sales increases from Year 2 onward through tailored marketing strategies and localized business development.
  • Market Expansion: Built a robust network of clients and partners, transforming the agency into a key regional player.
  • End-to-End Leadership: Oversaw all aspects of launch and scaling – from site selection and team training to implementing CRM systems and performance analytics.

Manufacturing Operations Manager

FORCE TYRE SARL (FORCE TRAILERS)
04.2010 - 05.2015

Established and led the steel construction business unit for FORCE TRAILERS, a division of FORCE TYRE Group. Transformed operations through:

  • Division Startup & Growth
    Built the department from ground up, creating all operational systems, quality controls, and safety standards
    Grew team from 0 to 60 employees while maintaining [X]% Operational Excellence
    Managed $[X]inventory with 100 % accuracy through new tracking systems
    Reduced material costs by 20% through vendor negotiations and waste reduction
    Streamlined order processing, cutting fulfillment time
  • Financial Management
    Controlled monthly cash flow

Financial and HR Director

Daher Home Center
01.2007 - 12.2009

Directed comprehensive financial operations for a leading home goods retailer and furniture , ensuring accuracy and compliance across all transactions:

  • Financial Oversight
    Managed supplier balances and foreign vendor relationships across many countries like Malaysia .
    Administered payroll for 50 employees with 100% accuracy and timeliness.
    Maintained customer account balances and implemented a structured payment schedule that reduced delinquencies by 85%
  • Banking & Treasury
    Processed and reconciled all bank transactions totaling monthly
    Negotiated with financial institutions to secure favorable banking terms
  • Process Improvements
    Developed financial reporting system.

Education

BBA - Banking And Finance

American University of Cultural And Education
Tyre Lebanon
04.2001 -

Skills

Problem-solving

Project management

Operations management

Team management

Relationship building

Business planning

Contract negotiation

Goal setting

Issues resolution

Employee development

Multitasking and organization

Industry knowledge

Problem-solving abilities

Business leadership

Garrett Turbochargers – Level 4 Master Technician Certified: May 2023

Certification

TOEFL iBT Certification | August 2012 *Total Score: 151/120* Reading: 50 | Listening: 50 | Speaking: 51 | Writing: 3.5

TCF B1 (19 June 2014)

IELTS Academic Test | Overall Score: 6.0 | Test Date: 01/Aug/2015 Listening: 5.5 Reading: 5.5 Writing: 6.0 Speaking: 7.0 (Strongest skill)

Google Digital Garage – Fundamentals of Digital Marketing | *Issued: 26/04/2023*

Interests

Sports activities (football and swimming)

International Travel (Countries Visited): 12 countries

Self-development reading

Languages

English
French
Arabic

Timeline

Director of Agency Operations

FORCE TYRE SARL
11.2018 - Current

Director of Agency Operations

FORCE TYRE SARL
06.2015 - 09.2018

Manufacturing Operations Manager

FORCE TYRE SARL (FORCE TRAILERS)
04.2010 - 05.2015

Financial and HR Director

Daher Home Center
01.2007 - 12.2009

BBA - Banking And Finance

American University of Cultural And Education
04.2001 -
Haidar HaidarDirector Of Agency Operations