Herve Ngamaleu

Led organisational design initiatives across diverse African regions, aligning structures with strategic goals. Directed talent acquisition and management, integrating both existing and new talent to meet organisational needs. Ensured compliance with HR processes and employee relations standards, while minimising disruption to employee experience during transitions. Oversaw smooth structural changes, focusing on culture transformation and driving strong engagement throughout the process.

Key Accomplishments:

• Built cohesive business unit operations across Southern, West, and Central Africa since July 2024 by empowering regional teams and fostering cross-market collaboration
• Led the Imiraka project, guiding a cross-functional team to double the African spirits business to $1.2B by building the right organisational structure, engaging diverse talent, and cultivating a culture of ownership and accountability
• Implemented strategic HR initiatives in partnership with departmental leaders, aligning efforts with corporate goals to optimise operations and elevate team performance.

Directed HR initiatives across 28 countries in Central, West, and Southern Africa, driving continuous improvement and organisational effectiveness. Built a flexible, cost-effective workforce through talent restructuring and developed change management strategies to align HR practices with business goals.

Key Accomplishments:

• Improved inclusion and diversity index from 76% to 82% by championing inclusive practices and rallying teams around shared values of equity and belonging
• Directed cultural transformation efforts, inspiring teams to increase employee engagement from 70% to 89%, and driving a rise in Diageo Net Promoter Score from -17% to +17% through collaborative strategy development and execution
• Enhanced leadership succession planning by working closely with department heads to achieve 70% executive role coverage with a strong focus on diversity, and 86% coverage for extended leadership roles, including 70% female successors.

Developed people and organisational strategy for 1,000+ employees and contractors, driving performance through major transformations. Provided executive coaching and strategic guidance to senior leaders on engagement and development. Created human capital plans covering employee relations, talent acquisition, and performance management, balancing company goals with employee needs.

Key Accomplishments:

• Unified executives around a shared purpose by co-creating a new company vision to align leadership with strategic priorities
• Enabled improved capabilities across commercial and support functions by facilitating training programmes and maintaining alignment with business performance goals
• Boosted engagement scores from -22% to +9% and achieved financial objectives by leading a cross-departmental programme that improved organisational effectiveness, talent management, and cultural alignment.

Developed and executed a multiyear talent and organisational effectiveness strategy across 31 countries, aligning with Diageo's growth objectives. Streamlined diversity initiatives and created talent management systems, collaborating with executives to identify high-potential employees. Led capability-building programmes, standardised talent review practices, and fostered leadership development. Executed culture-shaping initiatives to enhance agility, cross-functional collaboration, and drive engagement, promoting accountability and innovation.

Key Accomplishments:

• Co-led HR transformation efforts across multiple African markets, impacting 1.8K employees positively through effective policies
• Collaboratively directed team project that improved operational efficiency by 20% through standardisation of talent processes, reduced turnover, and business continuity
• Strengthened leadership bench by 30% by mentoring managers in creating development strategies, ensuring retention of top talent and readiness for future challenges
• Increased diversity representation in leadership roles by 15% by working alongside leadership teams to embed inclusivity as a core value in hiring and promotion practices.

Designed HR initiatives aligned with corporate objectives for 650 employees and 1,000 third-party staff. Built strong partnerships with executives to enhance employee relations and management practices. Fostered a multicultural, inclusive work environment to optimise performance and drive culture transformation.

Key Accomplishments:

• Contributed to dynamic and responsive workforce by enhancing employee engagement and management practices
• Transformed commercial organisation capable of adapting to Nigeria's economic changes by establishing and maintaining strong partnerships with executive teams.

Directed talent, learning, and resourcing initiatives for a 1,500-strong workforce, aligning expertise with business objectives. Developed and executed a roadmap to optimise the talent pipeline and organisational effectiveness. Led a transformative learning strategy that supported team growth and fostered cross-functional collaboration.

Key Accomplishments:

• Achieved 35% improvement in succession planning through strategic roadmap development and execution
• Attained 80% of team growth objectives by introducing and implementing a new Learning & Development strategy.

Oversaw HR strategy and execution for the commercial function in Cameroon and 22 West & Central African countries

• Enhanced organisational effectiveness and led change initiatives for a competitive, growth-oriented culture.
• Managed complex employee relations issues to promote a healthy workplace culture.
• Managed full cycle of recruiting, hiring, and onboarding new employees.

• Boosted recruitment efficiency, attracting over 100 quality hires and establishing Orange Cameroun as the top network provider.
• Introduced a performance management system aligned with core objectives, achieving a 30% improvement in completion rates. Selected achievements:

• Integrated HR systems, enhancing turnover, training, and employee cost analytics.
• Led successful HR modernisation projects, including an HR manual and job description framework.