Isabella Ambang Ndi
Secretary
Bamenda
Summary
Professional Secretary with over 6+ years of experience managing daily administrative support tasks and operations in The University of Bamenda . Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 6+ years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Secretary
The University Of Bamenda
Bamenda
02.2017 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained electronic filing systems and categorized documents.
- Screened visitors and issued badges to maintain safety and security.
- Offered technical support and troubleshot issues to enhance office productivity.
- Entered data into system and updated customer contacts with information to keep records current.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained daily report documents, memos and invoices.
- Performed research to collect and record industry data.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
Baccalaureate Technique - Secretarial Administration And Communication
Government Technical High School Mbengwi
Mbengwi, Cameroon 08.2008 - 06.2016
Skills
Appointment Scheduling
Database maintenance
Expense tracking
Supply ordering
Report writing
Organization
Meeting support
Managing purchasing activities
Verbal and written communication
Keyboarding skills
Inter-office communications
Office administration
Digital File Management
Timeline
Secretary
The University Of Bamenda
02.2017 - Current
Baccalaureate Technique - Secretarial Administration And Communication
Government Technical High School Mbengwi
08.2008 - 06.2016