Profil professionnel
Vue d'ensemble
Expérience
Formation
Compétences
Websites
REFERENCES
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Generic
Ismael Inoussa Nchare Koffa

Ismael Inoussa Nchare Koffa

Operations Manager
Yaoundé

Profil professionnel

Certified, efficient, and experienced Operations Manager (Procurement, Logistics, Administration, Human Resources and finance) having experience working with international and local organizations and donors (USAID, Global Fund, GIZ, UN agencies, ECHO, BHA, SHF, CDCS etc.). Able to work independently with limited supervision and within team setting. I have proven capacity to adapt quickly to any environment and lead by example with quality supervision to provide high impact results.

Vue d'ensemble

14
14
years of professional experience
2024
2024
years of post-secondary education

Expérience

Logistics, Security, Humanitarian access and cross border Consultant

Medical Teams International
08.2024 - 11.2024
  • Serve as the liaison and focal point for all administrative, security and safety, logistics, humanitarian access and cross border related issues for the organization in Chad
  • Ensure that the assessment team obtain the necessary authorizations to travel to Chad and on the field East and South of Chad
  • Identification an establishment of a contract of the lawyer in charge of the registration of the organization in Chad
  • Ensure that all the necessary arrangements are done with the CNARR in Chad, the authorities in Adré and Tina and the SAHRO in West Darfur-Sudan to facilitate the movements of the assessment team in both countries
  • Ensure that security, humanitarian access and road safety assessment have been done before the cross border of the team to Sudan an ensure safety return to Chad
  • Liaise with the authorities, the stakeholders and other actors to ensure the safety and security, and the accessibility of the localities targeted for the assessments
  • Logistics, access, security and safety assessment in the potential localities of intervention
  • Organization of all the movements and the accommodation of the assessment team in the East and the South of Chad
  • Follow up with the lawyer the status of the registration
  • Work to identify potential facilities for the country office and the guesthouse

Country Logistics Coordinator, Cross Border operations

Solidarités International
10.2023 - 06.2024
  • Ensure that countries' standards logistics and procurement systems are established and maintained in line with SI Logistics Handbook, donors, and local legislation requirements
  • Cross border operations Management by between Chad and Sudan by ensuring that all necessary approvals are secured for the transit of goods and persons at Chad-Sudan borders (Adré and Tina) and ensure the delivery is done in West & North Darfur
  • Provide strong leadership to cross border operations (Chad and Soudan) to facilitate the implementation of activities and the smooth running of projects in Sudan
  • Liaise with the security unit to ensure that all logistics activities in Chad and Sudan are done in respect with the country security plan
  • Ensure that all Supply Chain Operation risks are regularly evaluated and that key risks are comprehensively mitigated
  • Regular tracking of all SI assets, especially an Asset Register for the country office
  • Ensure effective stock keeping system is in place for all warehouses and perform periodic spot-checks on the stock particularly and provide report as required by SI's policy

Operations Manager

Catholic Relief Services
01.2023 - 09.2023
  • In this role, I was responsible for leading and ensuring implementation of operational policies, goals, objectives, and guidelines by overseeing procurement processes, logistics and supply chain fleet, security planning, and general administration
  • Ensure compliance with the organizational policies and procedures related to operations function
  • Provide input in review and development of systems and procedures to bring in operational excellence
  • Develop and build a good relationship with Suppliers for the purpose of quality program implementation such as LTA's (Long Terms Agreement)
  • Coordinates procurement tenders following CRS and donor guidelines, oversees tender procedures and performs bid analysis together with the Tender Committee
  • Organizing procurement selection meetings to consider tender applications against approved technical specifications and with due regard to market price, cost, quality and speed of delivery
  • Ensure that CRS assets are registered and processes to ensure that it is done and documented according to the set guidelines and annual physical inventory is conducted
  • Ensure warehouse management system and inventory are implemented, followed up and reported on accurately and regularly
  • Ensure management of vehicle fleet by overseeing appropriate allocation and safe use of vehicles throughout the program
  • Ensure usage of fuel is correctly supervised, logged and recorded
  • Proactively engage in the Project Cycle Meetings, including Project design, project planning, Project opening, project review, project close-out, and project learning meetings to ensure that supply chain-related issues are well articulated to all collaborators
  • Organize procurement training sessions for procurement / tender committees in the office
  • Establish reasonable and appropriate lead-time for all procurement of program supplies and delivery of goods to the program sites
  • Preparation of monthly reports pertaining to procurement, logistics and operations
  • Participate in report writing for external audits and Donors

Operations Manager

International NGO Safety Organization (INSO)
01.2022 - 12.2022
  • Under the responsibility of the Country Director, I ensure optimal quality and impact of the projects implemented in the country as follow:
  • Responsible for the effective implementation of INSO Logistics & Procurement policies, procedures, and systems applicable to the Cameroon program under standard operating procedures
  • Ensure existing practices, policies and procedures are following INSO and donors' requirements
  • Ensure that INSO HR procedures are properly implemented in compliance with INSO process and procedures and national labor laws at the main office and all field sites
  • Work closely with INSO legal advisor and local counselor on legal issues in coordination with the CD, Compliance and HR team
  • Support the HR Officer in implementing an adequate HR strategy, improving induction, capacity building, and retention of mission staff
  • With the Log Officer, manage all facilities of the country office ensuring the effective provision of functional and support services
  • Responsible for ensuring that every asset and attractive item is logged, issued with unique INSO asset ID, assigned to custodian, and tracked in line with Assets Management Procedures and all assets related transactions or status changes are documented
  • In coordination with the Country Director and the Global Security Manager, serve as the primary point of contact for the Global Safety Manager regarding progress, follow-up and communication of safety audit findings and recommendations

Logistics & Supply Chain Specialist

Georgetown University Global Health (GUGH)
02.2019 - 12.2021
  • Under the coordination of the Operations and Finance Manager, I coordinate all the activities of the logistics and procurement department to guarantee compliance with internal GUGH procedures, donor procedures and security constraints
  • Support and oversee procurement and logistics of goods and services from a management perspective to ensure required supplies of commodities, facilities, and service needs for program activities are mobilised in a timely manner and all procurements meet GUGH and/or donor regulations
  • Manage development of procurement plans to ensure alignment with programs as well as requisite documents (budgets, schedules, specifications, bill of quantities)
  • Lead coordination among logistics team and programs to facilitate effective, efficient, and timely implementation of programs whilst ensuring systematic process of transporting items from suppliers to field locations, ensuring full control of movement and receipt of items
  • Manage all staff travel activities including national and international transportation, visas, work permits, hotel bookings and travel permits are efficiently conducted in a timely manner
  • Managing fleet in ensuring proper recording on fleet management (logbooks, fuel consumption, etc.) according to GUGH's policy
  • Ensure that all GU vehicles and generators are properly operated, regularly serviced, and regularly maintained including routine analysis vehicle usage to maximise efficiency for operations
  • Oversee the monthly inventory of program stock to match the reality and share the results with the Operations manager and the Program teams
  • Oversee the administrative property management functions, to include, but not limited to, asset management, predictive maintenance systems, inventory management, preventive maintenance, capital improvement projects, procurement, regulatory compliance, and quality assurance
  • Manage assets/property in ensuring all GUGH assets and property are effectively managed, tagged, and listed in the asset management database at the time of procurement
  • Creation of an asset file for assets to ensure that assets are well monitored, verified and documented
  • Support the Security Officer in the annual update of the Security SOP and in the security monitoring of the mission-Capitalize and archive incident reports
  • Ensure that the security rules in place for international and national staff are understood and applied
  • Carry out safety briefings for all new staff and visitors (national or expatriate)
  • Ensure optimal insurance cover in connection with buildings, equipment, and vehicles
  • Ensure that the safeguarding policy and culture is implemented across the logistics and procurement unit
  • Responsible for ensuring logistics and procurement team members are appropriately trained, supported and have access to resources regarding safeguarding policy and procedure
  • Follow the safeguarding reporting procedure in case any reportable incident takes place

Procurement and Logistics Manager

Elizabeth Glaser Pediatric Aids Foundation (EGPAF)
05.2018 - 01.2019
  • As Procurement & Logistic Manager, I was responsible of the logistic and procurement set up according to EGPAF standard and to support program/project implementation
  • Manage the EGPAF purchasing procedures and those from donors funding the programs
  • Ensure that budgetary lines related to logistics are monitored, observed and update LFU (Log follow up) for each project
  • Management of logistics and procurement systems, including fleet management, inventory, purchasing, communications, customs, contracts, basic ordering contract, qualified vendors, market surveys, etc
  • Ensures that the standard EGPAF logistics and procurement procedures are maintained, as well as any specific donor rules
  • Ensures that EGPAF's anti-fraud and corruption policies are implemented and followed scrupulously
  • Develop a strategic approach to procurement, using best practices to ensure that procurement is delivered on time to projects and at the best quality / price
  • Ensure that a centralized asset tracking system is maintained, and that operational assets are properly recorded according to EGPAF standards
  • Work with Finance and compliance and audit focal points to assess compliance with internal controls and required procurement documentation
  • Conduct verification of Procurement Inspection check list and ensure that risks associated to procurement are evaluated regularly
  • Review procurement documentation, internal and external audit reports to detect procurement related risks and work with country teams to implement corrective measures

Senior Commodity and Logistics Manager

Catholic Relief Services
01.2017 - 05.2018
  • Under the guidance of the Head of Programming, I was responsible for the logistics management of the USAID 5-year Resilience Food Security Activity (RFSA)
  • Establish accurate commodity tracking systems, managing risks (including fraud and corruption), and ensuring accountability throughout the supply chain
  • Manage the determination of procurement and logistics service requirements, desired specifications and delivery schedules, and sourcing strategies
  • Liaise with the freight forwarders, clearing agents, independent surveyors, and multimodal transportation to ensure commodities shipments are properly handled and carried out
  • Ensure accountability and transparency of all supply chain operations in compliance with donor regulations, international and local standards and requirements and CRS policy
  • Ensure compliance to CRS Commodity Management and Accounting System by conducting periodic visits to warehouses and ensure best warehouse practices are observed, audit warehouse ledgers, and carry out physical spot check count, etc
  • Provide training in commodity management to commodity staff, commodity organizer, local NGO and Institutions regarding techniques of receipt, dispatch, storage and handling, distribution procedures and policy, documentation, handling loss and claims, disposal of unfit commodities

Emergency Logistics Coordinator

International Medical Corps
02.2015 - 11.2016
  • Working under the direct supervision of the Countries Directors, I was responsible and accountable for the delivery of all logistics and supply chain related activities in accordance with International Medical Corps Logistics policies and procedures during the Ebola Response in Guinea, Sierra Leone, and Liberia
  • Assist and support country teams in defining country and supply chain strategies, with a focus on procurement and long-term agreements
  • Oversee and support tendering processes as required, including definition of selection criteria, review of tender documentation for the procurement of goods and Ebola related products and drugs
  • Ensure that all donations standard reporting is in place for all field offices and consistently applied and timely submitted to HQ
  • Provide leadership and support to all IMC logistics and supply chain staff in country through development and implementation of robust remote monitoring plans, capacity building and other identified areas of support
  • Support in the preparation and the submission of timely, accurate and clear donor reports and other reporting requirements
  • Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews
  • Ensure that the transportation means are available and in accord with reel needs to ensure the smooth running of the medical activities

Emergency Logistics & Procurement Manager

OXFAM GB
04.2014 - 12.2014
  • In this role, I was at the forefront of expanding and strengthening logistics, supply chain and security support for Oxfam's Emergency Response team in the DR Congo at a time of critical importance
  • I built the capacity and efficiency of the Emergency logistics team to support Oxfam emergency response in DR Congo
  • Review and make recommendations to strengthen procurement and related logistics processes in DR Congo, in coordination with the Field Coordinator and the Country Office colleagues (Logistics Coordinator, Head of Finance & Admin, Country Director)
  • Provide technical oversight and ensure proper supply chain management and documentation practices and procedures are in place and maintained according to Oxfam procurement policies and donor requirements
  • Strengthen the assessment of the local market purchasing environment through continuous market analysis & information gathering
  • Actively enhance the supplier database and support the process of the prequalification of local suppliers
  • Expand the number of framework agreements (in North Kivu and/or in Uganda, Burundi and Zambia), to reinforce the framework contracts already done by the logistics team
  • Oversee the timely implementation and follow-up of procurement, ensuring regular updated reporting and effective communication with project managers, finance team, and other relevant colleagues
  • Provide support and advice to identify better supply strategies, markets, routes, in order to strengthen and maintain timely and cost-effective procurement
  • Review and strengthen the procurement archiving system
  • Train the Emergency logistics teams in the different bases in logistics procedures, tools and best practices, especially those related to procurement, warehousing, fleet management and other logistics-related topics
  • Provide hierarchical line management, technical guidance and support to the Logistics staff (national)
  • Ensure performance appraisals and capacity-building assessments are conducted for the emergency log team
  • Participate in recruitment of the national logistics team national staff of the emergency unit
  • Review and give feedback on log team job descriptions and division of roles and responsibilities, to strengthen team efficiently and coordination, in collaboration with the HR team and relevant colleagues

Base Logistics & Security Officer

ACF-E
11.2013 - 03.2014
  • Providing effective support to program teams and manage the logistics team of ACF-E in the field
  • Build the capacities of the local logistics staff to ensure the continuity of the support
  • Evaluate the capacity of the logistics staff and link it to my exit
  • Final report on the field log staff and set up of objectives to be followed by the Field Manage
  • Report security incidents, violations and recommended corrective actions, as appropriate, to the Base Manager
  • Ensure that project staff complies with project security procedures
  • Carry out regular security assessments of offices, compounds, vehicles, and expatriate housing and make recommendations for required security upgrades, if needed
  • Collection and analysis of security information through a local network and the police

Senior Logistics and Security Officer

MERLIN UK
07.2011 - 09.2013
  • Ensure procurement, supply and storage required for the implementation of programs and operations of the Mission, provide logistics & Procurement and advice
  • Field-based security and crisis management-Monitor open sources to collect, compile and report information including incidents and trends pertinent to humanitarian access in area of intervention
  • Ensure the optimization of vehicles met the Mission needs
  • Ensures compliance with corrective and preventive maintenance on a weekly and periodic basis
  • Ensure the proper operation and maintenance of the entire material and assets

Logistics and Procurement Officer (UN Volunteer)

United Nations Office in Burundi
11.2010 - 06.2011
  • Oversee the furnishings of premises (offices and guesthouses); Supervision of the maintenance and repairs of premises; Provision of replenishment of office supplies: Identify needs in stationery and office supplies
  • Maintain the country Stock Management policy, ensuring that it is clear, concise, and relevant
  • Monitor Day by day procurement activity to ensure compliance with the UN and internal procedures, participate in lead procurement process related to very large orders
  • Organize the allocation, the weekly tracking and daily availability of vehicles
  • Ensure the maintenance of and undertake a monthly inventory of the vehicle pool; calculate and check the monthly cost of each vehicle (fuel consumption, repairs) in coordination with the CMS (Chief of Mission Support)
  • Maintain the country Asset Management policy to ensure that it is clear, concise, and relevant
  • In coordination with the Security section, ensure that the security policy remains relevant, practical, and effective

Formation

Certification in Accounting, Audit and Compliance -

ALISON Courses

Certification in Fraud detection and Fraud Risk Management - undefined

Anti-Money Laundering and Financial Crimes (AMLFC) Institute

Certificate in Security and Risk Management - undefined

Certificate in Hostile Environment Awareness Training (HEAT) - undefined

INSO Cameroon

Bachelor's degree in HR & Administration Management - undefined

ISTAG

Certificate in Logistics Management - undefined

MSF Belgium and Merlin UK

Certificates in Procurement and Supply Chain management - undefined

(CIPS -UN Mission in Burundi)

Certificates in Transport, inventory, supply chain and logistics management - undefined

UNICEF Cameroun

Bachelor Degree in Logistics & Transportation Management - undefined

IUT Douala

Compétences


  • Sens de l'organisation
  • Motivation d'équipe
  • Délégation efficace
  • Aptitude au coaching
  • Réactivité aux demandes
  • Sens des responsabilités
  • Résilience au stress
  • Capacité à motiver
  • Travail en équipe
  • Sens du détail
  • Communication efficace
  • Prise de décision rapide
  • Gestion du temps
  • Adaptabilité au changement
  • Écoute active
  • Leadership d'équipe
  • Créativité innovante
  • Sens de la négociation
  • Gestion de projets
  • Résolution de problèmes

Websites

REFERENCES


  • Anne Prugneaud, Country Director, Solidarités International, cd@solidarite-sudan.org, anne.prugneaud@gmail.com
  • Dr. Emeka Anoje, Chief of party, Previous Supervisor at CRS Cameroon, emeka.anoje@crs.org, eanoje@gmail.com, +2347061106388
  • Awungu René, Finance & Operations Director at MSH, awrene@gmail.com, arene@msh.org

Langues

Français
Langue maternelle
Espagnol
Intermédiaire
Arabe
Notions
Swahili
Courant
Sangho
Courant

Chronologie

Logistics, Security, Humanitarian access and cross border Consultant

Medical Teams International
08.2024 - 11.2024

Country Logistics Coordinator, Cross Border operations

Solidarités International
10.2023 - 06.2024

Operations Manager

Catholic Relief Services
01.2023 - 09.2023

Operations Manager

International NGO Safety Organization (INSO)
01.2022 - 12.2022

Logistics & Supply Chain Specialist

Georgetown University Global Health (GUGH)
02.2019 - 12.2021

Procurement and Logistics Manager

Elizabeth Glaser Pediatric Aids Foundation (EGPAF)
05.2018 - 01.2019

Senior Commodity and Logistics Manager

Catholic Relief Services
01.2017 - 05.2018

Emergency Logistics Coordinator

International Medical Corps
02.2015 - 11.2016

Emergency Logistics & Procurement Manager

OXFAM GB
04.2014 - 12.2014

Base Logistics & Security Officer

ACF-E
11.2013 - 03.2014

Senior Logistics and Security Officer

MERLIN UK
07.2011 - 09.2013

Logistics and Procurement Officer (UN Volunteer)

United Nations Office in Burundi
11.2010 - 06.2011

Certification in Fraud detection and Fraud Risk Management - undefined

Anti-Money Laundering and Financial Crimes (AMLFC) Institute

Certificate in Security and Risk Management - undefined

Certificate in Hostile Environment Awareness Training (HEAT) - undefined

INSO Cameroon

Bachelor's degree in HR & Administration Management - undefined

ISTAG

Certificate in Logistics Management - undefined

MSF Belgium and Merlin UK

Certificates in Procurement and Supply Chain management - undefined

(CIPS -UN Mission in Burundi)

Certificates in Transport, inventory, supply chain and logistics management - undefined

UNICEF Cameroun

Bachelor Degree in Logistics & Transportation Management - undefined

IUT Douala

Certification in Accounting, Audit and Compliance -

ALISON Courses
Ismael Inoussa Nchare Koffa Operations Manager