JEAN FREDERIC AMANG À NWOMBO
Douala
Summary
Dynamic Operations Specialist with 19 years of extensive experience in the mobile telecom sector, specializing in operations and maintenance. Proven ability to foster strong relationships that enhance project outcomes, tackle complex challenges, and implement innovative improvement strategies. A track record of driving efficiency and effectiveness across diverse operational landscapes underscores a commitment to leveraging industry knowledge for organizational success. Dedicated to elevating performance standards and contributing to a culture of continuous improvement.
Overview
18
18
years of professional experience
1
1
Certification
Work History
O&M Manager
IENG CAMEROON
03.2021 - 10.2025
- Active O&M Manager leading team of 30 staffs in charge of 915 sites under Huawei Managed Service for OCM and MTN in West and North West regions in synergy contract, managing also MTN Front Office team. Performance (KPI and SLA) management with client. Budget optimization, handling of quotation and PO management.
- Oversaw operational workflows to enhance efficiency and optimize resource allocation.
- Developed and implemented maintenance schedules to ensure equipment reliability and performance.
- Led cross-functional teams to improve process compliance and safety standards across operations.
- Analyzed operational data to identify trends, driving informed decision-making for resource management.
- Trained staff on best practices in operation management and safety protocols, fostering a culture of excellence.
Consultant
PROJET CAB
06.2022 - 06.2022
- Consultant, Technical audit in course of global CAB project audit with COFIMA Benin.
- Conducted in-depth technical analyses for clients, identifying areas for improvement and recommending actionable solutions.
- Conducted comprehensive system audits to identify vulnerabilities, leading to strengthened quality
- Developed strategic frameworks to enhance client project efficiency and outcomes.
Quality Assurance
H-TELI
01.2016 - 01.2019
- Quality Assurance on ISDP for telecoms projects such as Wireless, microwave and fiber, senior field maintenance engineer, supervisor of littoral area all within Huawei / MTN Managed service project. Team management on OWS/ISDP platform; daily coordinating with NOC, BSS and TX support team dealing with client KPI’s and SLA while sitting as RM (Regional Manager) and giving weekly and daily activity report. Spares management within HW MTN MS project.
- Oversaw quality assurance testing on new installations.
- Implemented new quality assurance and customer service standards.
Field Maintenance Engineer
HUAWEI
01.2014 - 01.2016
- Field Maintenance Engineer in MTN- MS project, still working on MTN network in charge of 110 BTS sites in the littoral region handling 2G,3G, WiMAX 16D and 16E technology in managed service environment (multi operators). QA for fiber project on ISDP
Field Operations and Maintenance
MTN
01.2008 - 01.2014
- 6 years of Field Operations and Maintenance at MTN CAMEROON, dealing daily with issues related to RBS (preventive and curative), Radio Transmission Network (PDH and SDH, PTMP and WiMAX). High adaptive skills due to multi-vendor environment (Ericsson, Huawei, CERAGON, Cambridge, Redline WiMAX...).
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor Degree - Management and Organization
ESSEC
Douala01.2011
Diploma of Telecommunication Technician - Telecommunications Systems
National Advanced School of Posts & Telecommunications of Yaoundé
Yaoundé01.2003
Skills
- Experienced in telecom equipment servicing
- Telecommunications equipment maintenance
- Telecom project consultant
- Project coordination expertise
- LTE technology specialist
- Microwave and wireless systems professional
- RCSP-RMS certification
- Quality assurance for fiber projects
- Quality assurance for telecommunications projects
- Technical support for TX and GSM/LTE systems
- Expertise in transmission systems
- Technical expertise in GSM networks and satellite transmission
- OSP project management skills
- Maintenance-focused optical fiber welding
- Proficient in GSM 2G/3G/CDMA/WCDMA
- Proficient in WiMAX (16D and 16E) technologies
- Proficient in fiber, SDH, and PDH networks
- Strong understanding of TCP/IP protocols
- Proficient in Microsoft Office tools
- Operational management
- Resource allocation
- Performance management
- Maintenance scheduling
Certification
- 2024: CFOT_CFOS/H from FOA (Fiber Optic Association)
- 2024: Managing UP from Dale & Carnegie
- 2023: Agile & Scrum 1 day Workshop from DICE ANALYTICS
- 2021: Critical Thinking for Self-Development (Metropolitan School of Business and Management UK)
- 2020: Ceragon Certified Rollout Professional [CCRP] for IP-20C
- 2020: Ceragon Certified Rollout Professional [CCRP] for IP-20N
- 2020: CommScope ND6464 Era RF Design
- 2020: International Business Management Institute (IBMI): Project Management
- 2012 ESSEC: MPOM (Professional Master in Organisation and Management Written)
VI- LANGUAGES
ENGLISH very good (spoken, and written)
FRENCH very good (native)
Timeline
Consultant
PROJET CAB
06.2022 - 06.2022
O&M Manager
IENG CAMEROON
03.2021 - 10.2025
Quality Assurance
H-TELI
01.2016 - 01.2019
Field Maintenance Engineer
HUAWEI
01.2014 - 01.2016
Field Operations and Maintenance
MTN
01.2008 - 01.2014
Bachelor Degree - Management and Organization
ESSEC
Diploma of Telecommunication Technician - Telecommunications Systems
National Advanced School of Posts & Telecommunications of Yaoundé
References
- Ahmed Nabil, Algarbawy, DQA, ahmedm.algarbawy@huawei.com, +237 654820896
- MOUSSANG, Gaetan, MTN MS Operation Director, moussang@huawei.com, +237 677551323
- Guy, NYAA, Field Manager MTN MS, nyaa.ntenje@huawei.com, +237 677550391
- Dr IFRIKY, TADADJEU, Founder of NANO SATELLITE MISSIONS DESIGN LTD, +27 83 341 52 67
- Watat, Lovett, Financial Advisory Associate, lwatat@deloitte.com, +237 6 96 29 92 86
- Jean Michel, Avande, Expert-Comptable, jmavande@cofimabenin.com, +229 96 02 27 46
- M. Waqar, Bangash, IENG CMR, Country Head, wbangash@ieng-group.com, +237-677548706
VII- HOBBIES
DJ / VJ on MAC/PC (Virtual DJ, SERATO), Professional video maker (documentaries, video clips and movies), 2014 Management for young rappers’ artists at OVNI MUSIC, 2002 hosting a show at Radio Venus (Yaoundé)
VII- OTHERS
- Valid Driver License Category B for 23 years
- Water survival trained
- Defensive driving skills
- Microsoft Computer literacy