Smart-IFMS
Hi, I’m
JEAN PIERRE NIYONSENGA
Business And Finance Advisor
YAOUNDE
Summary
Accomplished Retail Sales Manager offering over 2 years in boosting performance momentum and exceeding sales quotas. Experience directing store operations for established businesses in soft drinks and mineral water retailers. Positive team manager with record of high employee retention rates.
Bilingual Retail Sales Manager with experience driving business growth and creating positive working environment. Eager to apply outstanding client rapport and marketing strategy skills to augment employer's services and market share.
Dedicated Retail Sales Manager with background in staff oversight and maximizing productivity. Knowledgeable in current merchandising trends, customer needs and shrink reduction. Successful career history comprising more than 7 years.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
21
years of professional experience
15
years of post-secondary education
3
Certifications
5
Languages
Work History
NJPYAOUNDE
Retail Sales Manager
11.2021 - Current
Job overview
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Managed the company for distribution and delivery of soft drinks and mineral water, the products from two factories, namely, Brasseries du Cameroun and Source du Pays Cameroun and statistics shows 243 customers/shops);
- Driven one of my three trucks whenever there was an absent driver;
- Made orders to get supply;
- Coordinated the processing of our customer orders;
- Handled customer complaints issues;
- Set strategies for marketing management
- Supervised field sales to ensure effectiveness and efficiency
Gibeon Business Ltd.Lusaka
Retail Sales Manager
01.2021 - 09.2021
Job overview
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Managed the company for distribution and delivery of soft drinks and mineral water, the products from Trade King subsidiaries and statistics shows that 103 customers/shops) were in place;
- Driven my truck in shifts together with my driver;
- Made orders to get supply;
- Coordinated the processing of our customer orders;
- Handled customer complaints issues;
- Set strategies for marketing management
- Supervised field sales to ensure effectiveness and efficiency
APEFE RwandaKIGALI
National Technical Assistant, In-Company Training
08.2018 - 10.2020
Job overview
- Gained extensive knowledge in data entry, analysis and reporting.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported the Private Sector chambers and associations to elaborate the companies’ personnel capacity building plan, based on capacity development needs assessment vis-a-vis the labour market;
- Organized national, regional and international study visits for company managers to learn from good practices on workplace learning apprenticeship and discover more innovative ideas to make their companies more competitive.
- Supported the Rwanda Workforce Development Authority (WDA) and Rwanda Polytechnic (RP) for the In-company Trainer curriculum development as well as for the curriculum review for the supported trades under the Workplace Learning Support Programme (WPLSP);
- Organized and facilitate technical and pedagogical training for both In-company Trainers and TVET School Trainers for them to deliver quality technical training to apprentices;
- Prepared ToRs to hire needed external experts so as to enhance technical competences of In-company Trainers and TVET School Trainers;
- Organized training sessions for both In-company Trainers and TVET School Trainers based on the apprentices’ competence evaluation;
- Supported In-company Trainers and TVET School Trainers to elaborate the alternant/dual training plan and its implementation in TVET Centres and Companies;
- Coached in-company trainers for accompaniment of apprentices.
International Missionary Society of SDA Church, RM/Rwanda Field KIGALI
Education & Entrepreneurship Department Leader
12.2015 - 10.2020
Job overview
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Applied specialized teaching techniques to reinforce social and communication skills
- Three youth projects were implemented and linked to market (Carpentry/in Eastern Province, Agriculture/in Mutura-Western Province and wood products trading/in Rutsiro- Western Province)
- A school project was registered in One Stop Center. The Plot is located in MURAMBI (in Kigali City, Kicukiro District, in Gatenga Sector)
- Annual Action Plans and Budgets documents were prepared and implemented.
- Conducted two (2) entrepreneurship training sessions each year for youth
- Two sponsors were negotiated in Germany and Canada and two buildings were obtained both in Rwamagana and Rubavu district
International Missionary Society of SDA Church, RM/Rwanda FieldKIGALI
Financial Advisor (Finance Committee Member)
12.2012 - 10.2020
Job overview
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with a strong work ethic.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Annual action plans and budget documents were prepared and implemented. Financial management pieces of advice were provided and good achievements attained.
- More sponsors were obtained and cooperation widened with Canada and Germany brethren, as result, a building was elected in Nyamata for worship.
- Number of doctrinal documents were translated into Kinyarwanda language and interpretation for different foreign visitors carried out.
Right Hand Business LtdKIGALI
Owner, Consultant & Managing Director
01.2012 - 01.2019
Job overview
- Supported clients with business analysis, documentation, and data modeling.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Conducted various business training sessions on entrepreneurship, market linkage, access to finance, business plan writing and financial management among other topics. These training sessions include the following which were carried out on Entrepreneurship, Business project preparation, Basic Financial Management & Bookkeeping, Taxation, Marketing and Customer Care for Youth Cooperatives that are followed-up by Rutsiro Youth Friendly Center.
- Improved sales trend with FUTURE SUPERMARKET Ltd. (A Supermarket Located in Karongi Town/Kibuye) by offering professional assistance in marketing strategy review and implementation and doing marketing campaign in Western Province towns to promote various commodities.
- Served more than 1,091 clients (Including farmers, commercial and other businesses owners) with Advisory services on business planning, access to finance from financial institutions and through BDF; investment assessment & Decision, business & financial management, Market linkage, Planning and designing projects, marketing management among others. I carried out various management consultancy activities in collaboration with Banque Populaire du Rwanda (BPR)/Nyakarera Sub-branch and Niboye Sub-Branches, Nyabugogo Branch, CLECAM Kayove, CLECAM Nyamyumba and Umwalimu-SACCO/Rutsiro and various Umurenge SACCOs, in efforts to assist small businesses holders.
Rwanda-Private Sector Federation (PSF) KIGALI
Coordinator PSF Kigali City
09.2015 - 08.2018
Job overview
- Delivered services to customer locations within specific timeframes.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Learned and adapted quickly to new technology and software applications.
- Organized national and international business study trips & B2B meetings
- Provided of technical support to national and international business investors
- Conducted business community capacity building programs and problems advocacy
- Maintained good relationship with financial institution and BDF
- Supported entrepreneurs and business projects for access to finance
- Conducted capacity building programs for farmers and other agribusinesses
- Linked farmers and exporters to national and international markets
- Participated during business and economic development meetings
- Spearheaded the planning and budgeting process
- Carried out financial management and reporting
- Supervised PSF districts financial control, monitoring and evaluation
- Managed PSF districts staff
- Recruited and managed PSF district membership recovery staff
- Managed PSF districts and Kigali City office assets
- Support auditors
- Coordinated the procurement process to acquire office supplies & equipment
- Ensured financial and human resource documents filing
- Contributed a rate in LIFAM Project that was implemented by PSF and funded by Netherlands Embassy in order to improve agriculture through building farmer’s capacity, assisting them for access to finance, assisting them for business plans writing, and linking them to market.
- Co-worked with Kigali City districts BDS staff and BDF to select young entrepreneurs’ projects for awards
- Supervised activities on PSF financial reporting Monitoring & Evaluation in the three districts composing PSF Kigali City as one of hierarchies of Rwanda Private Sector Federation.
- Supervised the recruitment process of 25 District membership mobilization & recovery staff
- Connected various international companies to Rwandan local market; these include but not limited to SINOTRUK VEHICLES (HONGKONG) CO. LIMITED and CRW SHOWER EQUIPMENT CO. LTD. OF GOAMING FOSHAN.
- Took part in various national business meetings with associations under PSF, took part in B2B meetings in Lemigo Hotel, such as on 13/01/2016 to discuss EBM usage penalties policy change suggestions, B2B meetings between 24 Turkish Companies and Rwandan ones and African Business Connect 2017 (Multi-sectoral B2B Mission with many companies from Morocco) that took place in Marriott Hotel among others.
- Organized International Business Study Trip, to Turkey/Istanbul on 19-25 March 2016, where 29 Rwandan Companies met 150 Turkish factory and company representatives, to negotiate and create business partnerships.
- Organized International Business Study Trip, to China/Guangzhou, Jinan, Foshan and Shenzhen on 17-26 July, 2016, where 18 Rwandan Companies met 32 Chinese factory and company representatives, to negotiate and create business partnerships. During this occasion, 3 contracts of representation were concluded.
- Organized a business study trip to Singapore on 25th -31st October, 2016 with 6 companies, where two potential shareholding investments in Affordable Housing were initiated to be implemented in Kigali City and other business partnerships were initiated.
- Demonstrated ability in mobilization through motivating a good number of business people in Kigali City to attend various important national business and economic development related events.
- Introduced the strategy of conducting various districts visits and meetings with PSF leaders to do mobilization on PSF membership, which is and will continuously result in increment of PSF Kigali City membership contribution per month and bring new PSF members.
- Attracted foreign investors such as TRIAC which is coming to invest in Off-Grid Energy Supply. I intervened as an intermediate between TRIAC and REG for the first one to get investment advice.
- Started supporting “Green Water” project initiator from Sweden to connect Rwanda Market.
- Motivated and advised various local investors to start new local manufacturing plants among other attractive investments. Aloys Supply Ltd. is hence in process of starting a biscuits production plant.
- Supervised the recruitment process of 25 District membership mobilization and recovery staff
- Participated in Rwanda Foreign Investment Capital Survey 2016 with BNR, NISR, PSF and RDB team members.
- Participated in Rwanda Investor Perception Survey 2017 under World Bank(WB) and implemented by Adam Smith International (ASI)
- Facilitated Rwanda Establishments Census for year 2016 in Kigali City done by National Institute of Statistics of Rwanda (NISR) that started being carried out from 18th December 2017.
IPRC West Consulting Company Ltd.Kibuye (Karongi)
Deputy Managing Director
02.2015 - 09.2015
Job overview
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Provided the overall company financial & business activities management in cooperation with the Managing Director, looked for works tenders, managed and coordinated construction works of a houses that were contracted including the one that was offered to a selected survivor of Genocide in Western Province in April 2015 by IPRC West through KARONGI District.
- Created jobs for the college graduates and ground of practice for interns.
- Linked the company to neighboring market, especially in Western Province, so as to make its services, strength, skills and advantages well known and used by the citizens.
Integrated Polytechnic Regional Center West (IPRC West)Kibuye (Karongi)
Budget Officer and Tender Committee Vice Chairman
11.2013 - 09.2015
Job overview
- Analyzed revenues, expenditures and cash management.
- Directed preparation of regular and special budget reports to interpret budget directives and establish policies for execution.
- Executed financial controls, procedures, systems and forecasting techniques to evaluate budget status.
- Designed and implemented effective budgeting policies and procedures.
- Used and trained other colleagues to use Smart/IFMS, a financial management system managed by by MINECOFIN and used by all governmental institutions.
- Contributed on the preparation and followed-up on more than 20 tender contracts totaling to no less than 2 Billion Rwandan Francs.
- Participated in the annual budget preparation process; budget consolidation of the college
- Facilitated in the implementation of the annual budget allocated;
- Prepared annual expenditure plans that were consistent with the approved budget;
- Prepared monthly and quarterly Cash Flows
- Prepared commitment for each quarter and submitted them to the Central Treasury;
- Made Follow-ups the processing of commitments submitted to the Treasury;
- Prepared purchase orders of the Institute and insured that every expenditure matched with corresponding budget line and prepared periodic budget execution reports (monthly, quarterly and annually); prepared payments and cheques to get them signed and I used to deposit them to banks or to Central Treasury (BNR) for suppliers to get paid.
- Suggested budget reallocation where it was necessary;
- Brought about better performance in bids evaluation process and my influence contributed much to the effect that recommendations of contract awards suggested able suppliers who didn’t delay the provision of the supply of services/goods or works execution.
Ministry of Education, Rutsiro DistrictWestern Province
Secondary School Bursar
01.2012 - 11.2013
Job overview
- Gained strong leadership skills by managing projects from start to finish.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Done accounting and managed logistics and store.
- Carried out financial reporting and procurement processes on quarterly basis.
National Institute of Statistics of Rwanda (NISR)Western Province
Team Leader
02.2013 - 04.2013
Job overview
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Supervised and reported on the Census activities and facilitated communication between enumerators, NISR leadership and citizens.
- Covered 13 administrative Sectors, 62 Cells and 483 villages during the census .
Ministry of Education, Rutsiro District Western Province
Secondary School Teacher
01.2010 - 01.2011
Job overview
- Created study guides, research materials and syllabi for students.
- Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
- Addressed consistent behavior problems with students, parents and senior staff.
- Developed communicative relationships with students and parents to support learning.
- Facilitated the studies of Entrepreneurship, Computer Science and English courses
- A good number of students succeeded in these mentioned subjects in National Exams
International Missionary Society of SDA Church, RM/Rwanda Field KIGALI
Executive Secretary
09.2009 - 12.2010
Job overview
- Organized and updated schedules for executives.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Transcribed phone messages and relayed to appropriate personnel.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- More sponsors were obtained and cooperation widened with brethren in Canada and Germany, as result, one church building was elected and dedicated for worship purpose.
- Number of booklets were translated and interpretation for different foreign visitors was carried out.
International Missionary Society of SDA Church, RM/Rwanda FieldKIGALI
Internal Auditor
12.2006 - 12.2008
Job overview
- Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthrough for compliance with documented processes.
- Developed auditing program to address risks and evaluate regulatory requirements.
- Evaluated company's policies to determine how well standards adhered to best practices.
- Recommended new methods to improve internal controls and operating efficiency.
- Internal audits at national level were carried out every 6 months (Twice a year) and audit reports were presented to national Field Committee annually.
International Missionary Society of SDA Church, RM/Rwanda FieldKIGALI
Rwanda Field Leader
11.2004 - 12.2006
Job overview
- Cultivated interpersonal skills by building positive relationships with others.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated leadership skills in managing projects from concept to completion.
- Bought a building in Kigali City for national headquarters office use
- Moved the office from rent build to owned premise
- A school and sanatorium project was registered.
- 4 Church buildings were erected in different provinces of Rwanda during this term.
International Missionary Society of SDA Church, RM/Rwanda FieldKIGALI
Executive Secretary
01.2002 - 12.2003
Job overview
- Organized and updated schedules for executives.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Transcribed phone messages and relayed to appropriate personnel.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Number of sponsors from Canada and Germany were initiated and cooperation with East African region churches and with our organization headquarters- located in USA, was improved.
- Number of Sabbath school lessons were translated and interpretation for different foreign visitors was carried out.
Education
University of Lay Adventists of Kigali (UNILAK)Kigali, Rwanda
Master of Business Administration from Finance
02.2013 - 02.2015
Kigali Independent University (ULK)Rubavu (Gisenyi Campus), Rwanda
Bachelor of Economics And Business Studies from Finance
01.2008 - 02.2013
Group Scolaire De La TrinitéRutsiro District, Rwanda
A2 Secondary Education Professional Certificate from Commerce And Accountancy
09.1990 - 07.1998
Skills
Training and mentoring
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved business visits in Istanbul-Turkey, China, Singapore and USA through effectively helping with preparation of international business study tours for the Private Sector members and business partnership that were created increased profits on both sides.
- Achieved improved budget and financial management by introducing the use of Smart-IFMS for budget control tasks.
- Resolved product issue through consumer testing.
Software
MS Excel
MS Word
MS Picture Manager
MS PowerPoint
Internet Application
Certification
Category A Driving License for motorbikes
Additional Information
TRAINING CERTIFICATES HELD:
1. Training Certificate on Training of Trainers Course, sponsored by International Labor Organization (ILO).
2. Training Certificate on Labor Relations, sponsored by International Labor Organization (ILO).
3. Training Certificate on Cooperatives Leadership, Management and Accounting, sponsored by Ministry of Youth & ICT ( MYICT) through Rutsiro Youth Friendly Center (YFC-Rutsiro District).
4. Two (2) Training Certificates on Public Procurement, Sponsored by Rwanda Public Procurement Authority (RPPA)
5. FAO Training Certificate on Food Balance Sheet Compilation and Analysis
6. Computer Application Training Certificate by JP GRAPHIC CENTRE
7. Training Certificates on Advanced Excel and SPSS Application Sponsored by
“SWISS CONTACT”.
8. Training Certificate on Proposal/Business Plan Writing using PCM & Logical Framework Approach; sponsored by SPARK.
9. Training Certificate on Monitoring and Evaluation (M&E) Conducted by High Impact Consulting Ltd (HIC).
REFERENCES:
1) Prof. Charles MAYAKA (Kenya) - International Lecturer and International Consultant - RUBI Consult Ltd. (+254722679469), rubiconsult@gmail.com
2) Mr. Stephen H. Roberts (USA) - Owner/in Retirement - EchoData Group (USA) - (+1610-761-3347), ugolf77@gmail.com
3) Mr. NSENGIYUMVA Simon (Rwanda) - Executive Secretary- International Missionary Society of SDA Church, RM/Rwanda Union - (+250788745044),
nsengisimon2007@yahoo.com
4) Dr. Silas UDAHEMUKA (Rwanda) - Human Development Specialist; SPL-Social Protection & Labor - World Bank (WB) - (+250788610159,+250788381250), sudahemuka@worldbank.org
5) Mr. Faustin KARASIRA -Chief Operations Officer (COO) - Rwanda-Private Sector Federation (PSF) - (+250788355053), karafaustin@gmail.com, faustink@psf.org.rw
I, Jean Pierre NIYONSENGA declare that the information provided above is correct and often authentic.
Interests
Traveling and meeting new people
Music and music instruments such as keyboard etc...
The Gibeonian Music (is my YouTube Chanel song playlist )
Timeline
Category C Driving License for light trucks
10-2022
Retail Sales Manager
NJP
11.2021 - Current
Retail Sales Manager
Gibeon Business Ltd.
01.2021 - 09.2021
National Technical Assistant, In-Company Training
APEFE Rwanda
08.2018 - 10.2020
Category B Driving License for cars
06-2017
Education & Entrepreneurship Department Leader
International Missionary Society of SDA Church, RM/Rwanda Field
12.2015 - 10.2020
Coordinator PSF Kigali City
Rwanda-Private Sector Federation (PSF)
09.2015 - 08.2018
Deputy Managing Director
IPRC West Consulting Company Ltd.
02.2015 - 09.2015
Budget Officer and Tender Committee Vice Chairman
Integrated Polytechnic Regional Center West (IPRC West)
11.2013 - 09.2015
Team Leader
National Institute of Statistics of Rwanda (NISR)
02.2013 - 04.2013
University of Lay Adventists of Kigali (UNILAK)
Master of Business Administration from Finance
02.2013 - 02.2015
Financial Advisor (Finance Committee Member)
International Missionary Society of SDA Church, RM/Rwanda Field
12.2012 - 10.2020
Category A Driving License for motorbikes
09-2012
Owner, Consultant & Managing Director
Right Hand Business Ltd
01.2012 - 01.2019
Secondary School Bursar
Ministry of Education, Rutsiro District
01.2012 - 11.2013
Secondary School Teacher
Ministry of Education, Rutsiro District
01.2010 - 01.2011
Executive Secretary
International Missionary Society of SDA Church, RM/Rwanda Field
09.2009 - 12.2010
Kigali Independent University (ULK)
Bachelor of Economics And Business Studies from Finance
01.2008 - 02.2013
Internal Auditor
International Missionary Society of SDA Church, RM/Rwanda Field
12.2006 - 12.2008
Rwanda Field Leader
International Missionary Society of SDA Church, RM/Rwanda Field
11.2004 - 12.2006
Executive Secretary
International Missionary Society of SDA Church, RM/Rwanda Field
01.2002 - 12.2003
Group Scolaire De La Trinité
A2 Secondary Education Professional Certificate from Commerce And Accountancy
09.1990 - 07.1998
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