Jesse Ngale

Flexible and resourceful worker with strong technical knowledge and organisational skills. Confident communicator with staff and customers, simplifies mechanical jargon to help vehicle owners understand problems and solutions. Demonstrates excellent time management skills. Proactive and motivated individual seeking to build on mechanics training and go beyond basic course material to gain hands-on experience. Eager to take on new challenges and learn from mechanic team. Offers strong knowledge of hydraulics and transmission systems. Committed and enthusiastic student with strong study skills and excellent academic record, eager to learn new skills in practical environment. Applies education and personal skills to new challenges, proactively seizing learning opportunities. Skilled in Auto oil and filter changes trained in vehicle repairs and maintenance. Exceeds customer expectations with quality repairs and attention to detail. Offers excellent customer service skills and problem-solving abilities. Dependable motor vehicle team member with skills to fix vehicle parts, systems and bodies. Works great with team members to give customers fast, reliable service. Manages time well, follows instructions and figures out root cause of vehicle issues.

• Upsold additional products, increasing monthly revenue by 12%
• Implemented high level of maintenance process, streamlining work and increasing efficiency by 18%
• Collaborated with team of 5 in development of first in first out protocol(FIFO).