LANGSI Erica Bih

• Recruited and Selected employees and Volunteers to achieve set goals.

• Nurtured a positive working environment.

• Assessed training needs to apply and monitored training programs.

• Maintained a pay plan and benefits program.

• Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

• Set aggressive targets for workers to drive company success and strengthen motivation.
• Motivated workers to consistently deliver effective selling behaviors through coaching and recognition.

• Oversaw and managed a performance appraisal system that drives high performance.

• Bridged management and workers relations by addressing demands, grievances or other issues.
• Communicated with managers of other departments to maintain transparency and a smooth work flow.
• Prepared and submitted detailed reports, weekly and monthly to management and provided support in decision making through HR metrics.

• Developed and managed department budget to monitor financial performance and minimize expenses.

• Created and enforced department policies, procedures and standards to establish productivity and quality.

• Established team priorities, maintained schedules and monitored performance.

•Developed detailed plans based on broad guidance and direction.

• Kept teams on task to complete milestones on time.
• Evaluated performance and progress, and made proactive adjustments.
• Planned and scheduled field activities according to set timelines and order of operations.
• Met with customers to resolve issues and build productive relationships.
• Presented weekly and monthly performance reports to demonstrate team progress.
• Supervised field operations teams to complete projects within established timelines.
• Directed projects according to schedule and quality demands.
• Communicated with stakeholders on job milestones.