Leke Fossung
Buea
Summary
Dynamic Barbershop Manager with a proven track record at Mr Jean Djika, excelling in employee retention and customer service excellence. Spearheaded professional development, boosting staff cohesion and client satisfaction. Skilled in health and safety compliance and adept at fostering a positive, collaborative work environment. Successfully expanded services, attracting a diverse clientele and enhancing brand visibility.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barbershop Manager
Mr Jean Djika
10.2023 - Current
- Coordinated workshops and training sessions for professional development of staff members.
- Mentored junior employees to foster growth within the company, increasing staff retention rates.
- Managed daily operations for a smooth barbershop experience and enhanced client retention.
- Participated in community outreach events to establish the barbershop as a local business leader and increase brand awareness.
- Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
- Recruited skilled barbers to expand the range of services offered at the shop, attracting diverse clientele groups.
- Conducted regular performance evaluations for continuous employee improvement, enhancing overall service quality.
- Fostered a positive work atmosphere by promoting open communication amongst staff members leading to increased collaboration.
Education
BSc Geography - Geography
University Of Buea
Buea Cameroon 12.2023
Skills
- Health and safety compliance
- Appointment management
- Scheduling Coordination
- Employee Retention
- Barbering techniques
- Quick Learner
- Computer literate
- Cleaning and sanitation
- Customer service excellence
Accomplishments
- Doubled client base over a Number-month period through innovative marketing efforts
- Increased revenue
- Supervised team of Number staff members.
- Selected as “Employee of the Month” for attention to detail and outstanding customer service.
Certification
- ITIL Foundation Certificate in IT Service Management - AXELOS Global Best Practice.
Languages
English
Intermediate (B1)
Timeline
Barbershop Manager
Mr Jean Djika
10.2023 - Current
BSc Geography - Geography
University Of Buea
Similar Profiles
Russell BarroRussell Barro
J.D. Paw Arcade - Play & Earn Rewards at Dr. Jean Janeth Villar PalmaresJ.D. Paw Arcade - Play & Earn Rewards at Dr. Jean Janeth Villar Palmares
Danika MorrisonDanika Morrison
Sales Associate at Warehouse One The Jean StoreSales Associate at Warehouse One The Jean Store
Mariana CastroMariana Castro
Agent de soins at ACIS France Jean XXIIIAgent de soins at ACIS France Jean XXIII