MOTALE MARIA NASALE
YAOUNDE
Summary
-Accountant and finance clerk with a finacial institution for about three years and account in a business institution.
- Perfect control on customers services.
-Manager at bright cosmestics: where i managed a group of six workers and brought out good business plans.
- Handled administrative posts during which i acquired a lot of experiences.
Overview
12
12
years of professional experience
Work History
ACCOUNT SECRETARY
MAYEL POINT-SALES
09.2022 - Current
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Handles all cash transactions and produces daily balance sheets.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered multi-line phone system and enthusiastically greeted callers.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
General Manager
BRIGHT COSMETICS
02.2019 - 05.2022
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Cashier
SOCIETE CAMEROUNAISE D'EQUIPEMENT
12.2015 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Tallied cash drawer at beginning and end of each work shift.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
Administrative Assistant
PRIMAF SARL
11.2013 - 11.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Administration Officer
CAMEROON RED CROSS
03.2012 - 08.2013
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed team petty cash, purchase orders and account transactions.
- Created, prepared, and delivered reports to various departments.
Education
High School Diploma -
SIANTOU UNIVERSITY COMPLEX
YAOUNDE-CAMEROON07.2012
High School Diploma -
GOVERNMENT BILINGUAL PRACTICING HIGH SCHOOL
YAOUNDE-CAMEROON06.2008
Skills
- Teamwork and Collaboration
- Remote Office Availability
- Basic Math
- Planning and Coordination
- Recordkeeping
- Friendly, Positive Attitude
Music and football
Love listening to music and i'm a football fan
Languages
English, French
Native language
English
Proficient
C2
French
Advanced
C1
Timeline
ACCOUNT SECRETARY
MAYEL POINT-SALES
09.2022 - Current
General Manager
BRIGHT COSMETICS
02.2019 - 05.2022
Cashier
SOCIETE CAMEROUNAISE D'EQUIPEMENT
12.2015 - 12.2018
Administrative Assistant
PRIMAF SARL
11.2013 - 11.2015
Administration Officer
CAMEROON RED CROSS
03.2012 - 08.2013
High School Diploma -
SIANTOU UNIVERSITY COMPLEX
High School Diploma -
GOVERNMENT BILINGUAL PRACTICING HIGH SCHOOL
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