MBAM HONORINE NAWEIFOR
sales assistant /hairstylist
Douala,Cameroon
Summary
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of [Desired Position] role.
Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
1
1
year of professional experience
Work History
Sales assistant
Kengni Yannick Brice
Douala, Cameroon
10.2023 - 02.2025
- Assisted customers with product selection for optimal satisfaction.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Monitored trends in consumer behaviour with keen attention to detail.
- Built strong relationships with regular customers for repeat business.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Trained new staff members, fostering a supportive working environment.
- Collaborated effectively with team members to meet sales targets.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Managed till operations smoothly, reducing waiting time for customers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Boosted product
- sales by offering selection guidance to customers.
- Promoted customer loyalty scheme at checkout.
- Accepted card, cash and cheque payments in POS register system.
- Displayed wares in temporary structures at markets to attract new customers.
- Carried out active selling from initial customer greeting.
Education
A-Levels - Linguistics
Wisdom Bilingual institute Douala
Douala08.2019
Skills
Sales target achievement
Complaint handling
Successful up-selling
Customer retention
Strategic selling techniques
Strong empathy
Positive attitude
Cash handling
Bilingual or multilingual
Effective listening
Merchandise control
Money handling
Face-to-face selling
Online order processing
Sales techniques
Patience and empathy
Luxury fashion sales
Financial records analysis
Customer Service
Languages
French
Bilingual or Proficient (C2)
A1
Timeline
Sales assistant
Kengni Yannick Brice
10.2023 - 02.2025
A-Levels - Linguistics
Wisdom Bilingual institute Douala