Mbokwoh Marie Chantal Kuokuo
Yaoundé
Summary
Dedicated professional with extensive experience in cleaning and caregiving, notably at Biyem-Assi. Proven expertise in surface sanitization and attention to detail, consistently receiving positive client feedback. Skilled in maintaining safe environments and fostering strong relationships, while effectively managing time and resources to enhance client satisfaction and well-being.
Personable and reliable with strong attention to detail and positive, upbeat attitude. Possesses thorough understanding of cleaning techniques and sanitation standards, including proficiency in using cleaning equipment and products. Dedicated to creating pristine and organized living spaces, ensuring clean and comfortable environment for all clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
House Cleaner
Biyem-Assi
08.2024 - 01.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Caregiver
Yaounde Urban Council
04.2023 - 03.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Care Assistant
House 14 SIMBOCK
01.2022 - 03.2023
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Education
High School Diploma -
Nescasd
Yaounde06-2021
Skills
- Surface sanitization
- Cleaning techniques
- Equipment maintenance
- Chemical safety
- Time management
- Attention to detail
- Organizational skills
- Housekeeping
- Cleaning and sanitization
- Team collaboration
- Microsoft Proficiency
Certification
- First Aid Certification
- Certified Care giver (CCG) ALLISON
Languages
English
Native or Bilingual
French
Elementary
Timeline
House Cleaner
Biyem-Assi
08.2024 - 01.2025
Caregiver
Yaounde Urban Council
04.2023 - 03.2024
Care Assistant
House 14 SIMBOCK
01.2022 - 03.2023
High School Diploma -
Nescasd
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