MELVIS KETCHA NUTEHA
LAVAL,QUEBEC
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Lastly, Ready and open to learn new skills anytime.
Overview
5
5
years of professional experience
Work History
Economic Self Sufficiency Specialist
KETCHA MELVIS MULTIPURPSE SHOP
12.2021 - 11.2023
- Gave presentations to community organizations, schools and other groups to educate public about different resources.
- Organize promotions
- Take stocks
- Evaluate daily sales and make weekly reports
- Make financial statements to determine purchase and sales
- Established profit margin
- Managed multiple calls per day and deal with over 100 customers per day
Server
FLY INN Restaurant
03.2021 - 11.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Increased sales by 30% as staff
Salesperson
Restaurant
02.2019 - 01.2021
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed over 200 customers per day, calls exclusive
Education
Bachelor of Arts - English Literature
UNIVERSITY OF BUEA
CAMEROON06.2015
Skills
- Corporate Policies and Procedures
- Report Writing
- Customer Inquiries
- Application processing
- Case management
- Recordkeeping
- Customer service and assistance
- Flexible and Adaptable
- Expense Reports
- Team Management
- New Product Information
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Economic Self Sufficiency Specialist
KETCHA MELVIS MULTIPURPSE SHOP
12.2021 - 11.2023
Server
FLY INN Restaurant
03.2021 - 11.2021
Salesperson
Restaurant
02.2019 - 01.2021
Bachelor of Arts - English Literature
UNIVERSITY OF BUEA
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