Micro soft excel
Hi, I’m
Metu Larissa Wase
Customer Service /administrative assistant
Buea,Southwest
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
5
years of professional experience
2
years of post-secondary education
1
Certification
2
Languages
Work History
Revoobit Cameroon Buea, Southwest
Customer Service Cashier
2022.07 - Current (4 education.years_Label & 1 education.month_Label)
Job overview
- Utilized POS system to handle customer cash and credit card transactions.
- Counted money in drawers at beginning and end of each shift.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Greet and welcome clients and ask for their demands
- try to find solutions to their worried or direct them to the right personnel
- Educate or brief them about the product or service
Airdocta Douala, Littoral
Administrative Assistant
2022.10 - 2023.12 (1 education.year_Label & 2 education.months_Label)
Job overview
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Printing and typing of documents
- Achieving of files and documents
- Exhibit tasks as assigned to
SOWEDA Buea, Southwest
Internet
2019.06 - 2019.09 (3 education.months_Label)
Job overview
- Assisted with month-end closing and reporting duties.
- Entered Type data into general ledgers.
- Compiled monthly journal entries into general ledger system.
- Balanced and submitted financial reports for review and approval.
- Reconciled company accounts for credit cards, employee expenses, and commissions.
- Processed payroll by validating work hours and attendance of employees.
- Reconciled balance sheet figures in Software and sought assistance to reduce errors.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Analyzed and verified employee expense reports for accuracy.
- Completed balance sheet reconciliations and profit and loss statements with high accuracy.
- Completed closing and reporting functions and prepared journal entries.
- Reviewed and paid vendor invoices monthly.
- Assisted manager with special projects and ad hoc reporting requests.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
Taxation Treasury Limbe, Southwest
Accounting Intern
2021.07 - 2021.11 (4 education.months_Label)
Job overview
- Analyzed account information and reconciled financial discrepancies to maintain records integrity and compliance.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Collaborated with data analysts to review and generate ad hoc account reports and statements.
- Completed balance sheet reconciliations and profit and loss statements with high accuracy.
Education
Higher Institute of Professional Studies Buea
from Accounting And Finance
2019.10 - 2021.12 (2 education.years_Label & 2 education.months_Label)
Skills
Drawer management
Financial shortage analysis
Retail merchandising
Payment collection
Currency counting
Customer assistance
Cash register systems
Inventory management
Product restocking
Order taking
Cash drawer management
Product and service sales
Cash Handling
Communication skills
Problem solving
Patient
Details oriented
Positive attitude
Time management
Organisational skills
Software
Microsoft word
Quick books
Sage
Certification
Customer service
Interests
Sports
Music
Timeline
Customer service
2023-06
Administrative Assistant
Airdocta
2022.10 - 2023.12 (1 education.year_Label & 2 education.months_Label)
Customer Service Cashier
Revoobit Cameroon
2022.07 - Current (4 education.years_Label & 1 education.month_Label)
Accounting Intern
Taxation Treasury
2021.07 - 2021.11 (4 education.months_Label)
Higher Institute of Professional Studies
from Accounting And Finance
2019.10 - 2021.12 (2 education.years_Label & 2 education.months_Label)
Internet
SOWEDA
2019.06 - 2019.09 (3 education.months_Label)