Miranda Zibi Zibi
retail owner
Douala
Profil professionnel
With 15 years’ experience in the commercial sector, I have developed solid expertise, particularly in retail management. Aware of the impact of technology on business transformation, I put my career on hold to resume my studies, and am currently completing my Master 2 in Information Systems Management and Big Data. Thanks to this training, I have acquired in-depth knowledge of Big Data, data analysis and programming with languages such as Python and some SQL. I’m also proficient in the use of software such as Orange Data Mining, KNIME, R, Power BI and Visual Studio Code.Eager to take on new challenges, I’m open to varied experiences and don’t wish to limit myself to the commercial field. Exploring new opportunities represents for me a valuable opportunity to enrich myself both personally and professionally.
Vue d'ensemble
11
11
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Expérience professionnelle
Owner
Retail owner
Douala, Cameroon
09.2020 - 10.2021
- Plan, direct and evaluate store activities
- Manage staff and assign tasks (sales, stocking shelves, cleaning)
- Review market research and consumer trends
- Identify fast-moving products and organize promotions
- Plan advertising campaigns on social networks
- Develop and implement marketing strategies
- Evaluate and improve customer service and respond to customer queries and problems
- Determine staffing needs, including hiring, training and retention
- Place orders with suppliers
- Draw up monthly inventories
Retail manager
International Trading Link
Douala, Cameroon
07.2016 - 07.2020
- Plan, direct and evaluate the supermarket activities of all branches
- Draw up work schedules
- Conduct market intelligence to better understand competitor strategies
- Develop and implement marketing strategies
- Negotiate best prices with suppliers
- Determine staffing needs, including hiring and training
- Ensure uniform sales prices across all branches
- Implement actions to boost sales of slow-moving products (promotions, sales, etc.)
- Be attentive to customer complaints and pass them on to line management
- Monitor sales and competition to identify opportunities and threats
- Prepare weekly reports and submit them to senior management
Department manager
International Trading Link
Yaoundé, Cameroon
07.2013 - 07.2016
- Manage and assign tasks to a staff of 20
- Draw up orders and receive goods
- Check invoices and forward them to line management
- Ensure product availability on shelves and avoid stock-outs
- Develop promotions to sell off new or slow-moving products
- Plan and organize promotional campaigns
- Evaluate and improve customer service and respond to customer requests and problems
- Determine staffing needs, including hiring, training and retention
- Order management and stock control
Head cashier
International Trading Link
Douala, Cameroon
07.2010 - 07.2013
- Supervise and coordinate the activities of sales staff and cashiers
- Allocate tasks and establish work schedule
- Authorize payments and returns;
- Resolve problems that may arise, such as customer complaints and merchandise shortages
- Ensure availability of change at all times
- Collect payments and forward them to the central cashier
- Maintain discipline and courtesy with customers
Formation
master’s degree - management and information systems
Ecole Supérieure des Sciences Économiques et Commerciales
10.2024 - 08.2025
bachelor’s degree - digital management and strategy
Ecole de Commerce PIGIER
08.2022 - 04.2023
higher technician diploma - marketing commerce sales
Institut Supérieur des Professeurs Réunis
08.2021 - 04.2022
Compétences
- Master data collection and analysis tools
- Python
- R
- Microsoft Excel
- Google Analytics
- Power Bi
- Competitive and commercial intelligence
- Knowledge of programming languages
- Organize promotional activities
- Good teamwork
- Excellent communication skills
- Leadership skills
- Excellent leadership skills
- Implementation of sales strategies
- Able to work independently
Certificats
- Advanced technical diploma in marketing and sales
- Bachelor’s degree in digital management and strategy
- Master’s degree in information systems management and big data
Informations complémentaires
Langues
French
Langue maternelle
English
Débutant
Frise chronologique
master’s degree - management and information systems
Ecole Supérieure des Sciences Économiques et Commerciales
10.2024 - 08.2025
bachelor’s degree - digital management and strategy
Ecole de Commerce PIGIER
08.2022 - 04.2023
higher technician diploma - marketing commerce sales
Institut Supérieur des Professeurs Réunis
08.2021 - 04.2022
Owner
Retail owner
09.2020 - 10.2021
Retail manager
International Trading Link
07.2016 - 07.2020
Department manager
International Trading Link
07.2013 - 07.2016
Head cashier
International Trading Link
07.2010 - 07.2013
- Advanced technical diploma in marketing and sales
- Bachelor’s degree in digital management and strategy
- Master’s degree in information systems management and big data
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