MISE VINCENT FORTU
Reginal Coordinator
Bamenda,NW
Summary
Driven by a results-focused approach, expertise leveraged in leadership, performance and to significantly enhance team productivity and company revenue, monitor and analyzing performance with KPIs. Strategic planning and effective skills led to the development and increase in companies revenue and the implementation of continuous improvement practices, achieving key performance and fostering a collaborative work environment.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
Work History
Acquisition Coordinator
TOP DISTRIBUTION (MTN DIGITAL PARTNER)
Bamenda, North-West Region
04.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met, and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Conducted comprehensive market research to inform strategic planning.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
Territory Sales Manager
TOP DISTRIBUTION (MTN DISGITAL PARTNER)
Bamenda, North-West Region
01.2023 - 03.2024
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Increased sales revenue by developing and implementing strategic territory plans.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Carefully analyzed data to determine most effective sales strategies.
- Introduced new sales techniques and tools, resulting in increased efficiency and productivity among team members.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
B2B Coordinator, Fraud Staff and Trainer
TOP DISTRIBUTION (MTN DIGITAL PARTNER)
Bamenda, North-West Region
11.2021 - 12.2022
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Ensure B2B acquisition and maintain a good relationship with business partners.
- Train and manage fraud by the acquisition front liners.
- Trained team members on new innovations and changes of the products and promotional offers.
Team Leader
TOP DISTRIBUTION (MTN DISGITAL PARTNER)
01.2019 - 10.2021
- Manage a team of more than 25 acquisition agents.
- Recruitment and training of new acquisition agents.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Identify potential areas for new customer opportunities and deploy the team to recruit new customers.
Enterprise Business Unit (B2B) Agent
MTN Cameroon
07.2017 - 12.2018
- Spearheaded new business initiatives that contributed significantly to overall company revenue growth.
- Developed strong relationships with clients through proactive communication and understanding their specific requirements.
- Oversaw the onboarding process for new hires, ensuring smooth integration into client companies.
Education
Maitrise - Accounting And Finance
University Of Dschang
West Region, Cameroon 10.2014 - 12.2015
BBA - Marketing
University Of Dschang
West Region, Cameroon 10.2011 - 10.2014
High School Diploma -
Progressive Comprehensive High School
North West, Cameroon 09.2004 - 08.2011
FSLC - General
Cameroon Baptist Convention (CBC)
Bamenda, North West Region 04.2001 -
Skills
MS Office
Administrative Leadership
Staff Supervision
Information Collection
Presenting Ideas and Plans
Continuous Improvement
Staff Training
Performance Improvement
Effective Communication
Time management abilities
Multitasking and Organization
Languages
English
Proficient
C2
French
Upper intermediate
B2
Timeline
Acquisition Coordinator
TOP DISTRIBUTION (MTN DIGITAL PARTNER)
04.2024 - Current
Territory Sales Manager
TOP DISTRIBUTION (MTN DISGITAL PARTNER)
01.2023 - 03.2024
B2B Coordinator, Fraud Staff and Trainer
TOP DISTRIBUTION (MTN DIGITAL PARTNER)
11.2021 - 12.2022
Team Leader
TOP DISTRIBUTION (MTN DISGITAL PARTNER)
01.2019 - 10.2021
Enterprise Business Unit (B2B) Agent
MTN Cameroon
07.2017 - 12.2018
Maitrise - Accounting And Finance
University Of Dschang
10.2014 - 12.2015
BBA - Marketing
University Of Dschang
10.2011 - 10.2014
High School Diploma -
Progressive Comprehensive High School
09.2004 - 08.2011
FSLC - General
Cameroon Baptist Convention (CBC)
04.2001 -
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