NAMAHUNGU Theogene
Rwanda - Kigali - Kicukiro
Summary
Bilingual (French&English) astute Biomedical engineer,bringing many years' hands-on experience, with desire to take on new challenges.
Strong work ethic, a Multitasking, and time management abilities.Comprehensive knowledge of medical device installation, testing, and maintenance.
Skilled in maintenance and repair with background in efficiently resolving issues ranging from minor repairs to complex system faults. Possess advanced knowledge of various tools, equipment, and techniques relevant to job success. Strengths include problem-solving, time management, and ability to work independently or as part of a team to meet operational goals. Contributed to enhancing facility safety and reducing downtime through proactive maintenance strategies and quick response to emergency repair needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
International Consultant in Biomedical Engineering
UNICEF - Cameroun Co
Yaounde
06.2022 - 12.2024
- Coordinated oxygen plants (PIB) houses construction, installation of oxygen equipment, capacity building to strengthen the country’s oxygen therapy system with sustainable and long - term solutions leading to improve Mother Newborn Child Health (MNCH) and Healthcare outcomes,
- Monitored budgets, tracked expenditures and prepared financial reports related to oxygen plants construction activities,
- Organized meetings with MoH and other stakeholders (UNICEF Region Office, Supply Division and Head Quarter) to discuss and monitor Cameroun oxygen scale up progress,
- Monitored construction and evaluated project progress, contract compliance and safety in collaboration with Quality assurance company,
- Organized and participated in monthly on-site meetings with contractors,
- Conducted site inspections to assess progress and identify potential issues early,
- Conducted analysis on oxygen plants running cost versus oxygen cylinders delivered cost to Health Facilities,
- Led monthly status meetings with stakeholders (Reginal Office, Supply Division and Head Quarter) around oxygen program progress and address issues,
- Coordinated communication between internal teams, vendors, Ministry of Health (MoH), and other stakeholders throughout oxygen scale up program activities,
- Negotiated contracts with vendors and suppliers to secure the best prices for materials and services needed on oxygen systems,
- Coordinated and monitored medical oxygen supply chain operations to ensure timely delivery of goods,
- Reviewed purchase orders to check for completeness and accuracy of medical oxygen supplies,
- Organized workshops related to medical oxygen supplies,
- Developed training materials, manuals, procedures and visual aids to effectively use medical oxygen supplies,
- Worked with Supply Division (SD) and vendors on provision of medical equipment, supplies,
- Monitored and evaluated the effectiveness of training programs using pre- and post-assessment tools on medical oxygen supplies/equipment (Anaesthesia machine, intensive care ventilator, Patient monitor, oxygen plants, oxygen consumables, concentrators, oxygen analyzer, etc),
- Provided technical support to Health Facilities regarding the use and maintenance of their medical equipment,
- Assisted physicians and nurses with the operation of new medical equipment donated by UNICEF.
Medical Equipment Engineer
KVCG&Nabel Healthcare Engineering Ltd
Kigali
07.2018 - 06.2022
- Assisted in the installation of oxygen 15 airsep concentrators, 4 Mindray ventilator machines at client sites,
- Performed routine maintenance and software updates on support tools and customer systems,
- Maintained documentation related to service delivery such as client records and billing information,
- Coordinated with installed products to report software bugs and request new features based on customer feedback,
- Evaluated customer feedback to identify areas for improvement in service delivery regarding purchased medical supplies,
- Guided customers through step-by-step solutions in a clear and concise manner,
- Conducted remote diagnostics to identify and solve technical problems for 6 digital imaging systems supplied in various Health Facilities,
- Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements,
- Escalated complex issues to the manufacturer, ensuring proper follow-through until resolved,
- Assisted customer in understanding products, components and systems using technical demonstration;
- Developed and maintained strong relations with customers to meet quality expectations,
- Participated in after-hours on-call rotation for critical support needs,
- Maintained up-to-date case documentation for future reference,
- Resolved customer problems via phone, email, and chat, ensuring timely and effective solutions,
- Developed training materials and procedures or trained users in proper use of hardware or software,
- Trained 13 new technicians/Engineers on troubleshooting techniques regarding operating theatre equipment supplied in their respective Health Facilities,
- Updated customer information and account status in the database following each interaction,
- Documented customer complaints and inquiries for use in technical documentation and bug tracking,
- Troubleshot hardware issues and worked with service providers to facilitate medical equipment repairs for end users,
- Handled customer service issues by providing guidance or escalating for advanced support (Manufacturer),
- Developed and delivered training sessions to customers on how to use medical equipment supplied more effectively.
- Maintained records of all activities related to sustaining engineering efforts.
- Led the installation of new equipment, ensuring compliance with technical specifications and safety standards.
Health Technology and Planning Team Leader
Rwanda Biomedical Center
Kigali
10.2015 - 07.2018
- Led harmonized medical equipment maintenance service contracts (Lab analysers and imaging equipment)
- Collaborated with health facilities to understand their needs and develop effective procurement solutions.
- Participated in external audits on medical devices conducted by governmental agencies,
- Analyzed part lists to requisition grouped parts for medical equipment repairs.
- Participated in regular meetings with senior leadership to provide updates on healthcare technology projects update
- Analyzed data collected from testing procedures to determine necessary corrective action.
- Performed internal preventive maintenance and repairs on a variety of equipment, including oxygen plants, anesthesia machines, and concentrators.
- Demonstrated correct operation and preventive maintenance of medical equipment to personnel.
- Attended trade shows and exhibitions (Arab Health, Medica and RSNA) to keep up-to-date with medical industry trends and developments,
- Negotiated with suppliers and vendors to procure materials and equipment at cost-effective rates,
- Maintained detailed records of all equipment servicing activities.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects on medical equipment delivery and installation
- Allocated resources effectively to ensure medical equipment acquistion projects completion within deadlines
Medical Equipment Team Leader
Rwanda Biomedical Center
Kigali
07.2014 - 11.2015
- Managed 1 AirSep and 3 Oxymat oxygen plants maintenance Service Contracts
- Created reflesher training materials and conducted group trainings on new medical equipment acquired
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Reviewed and evaluated vendors quotes to ensure they met the required specifications,
- Initiated maintenance services contract on harmonised medical equipment (X-ray machine, ultrasound and oxygen plants),
- Led medical gas pipeline installation in 4 rehabilited Health Facilities,
- Maintained accurate records of service calls and repair activities for each piece of equipment,
- Performed preventative maintenance, troubleshooting, and repairs on medical equipment,
- Coordinated with vendors to order groupped replacement parts as needed for servicing medical devices,
- Facilitated factories training sessions for personnel who would be operating medical instruments/equipment,
- Analyzed suppliers performance data and identified areas for improvement,
- Collaborated between internal users/Health Facilities and external suppliers to resolve technical problems,
- Coordinated and prepared detailed reports documenting results from tests conducted on medical equipment,
- Provided technical support to clinical personnel in the use of medical equipment,
- Inspected malfunctioning medical equipment with test and analysis instruments,
- Reported data for maintenance, installations, and inventory assessments,
- Set specific goals for medical equipment management projects to measure progress and evaluate end results.
Health Infrastructure Coordinator
Rwanda Biomedical Center
Kigali
02.2013 - 07.2014
- Prepared bids/specifications comprising medical gas pipeline installation, review on Health facilities to be constructed,
- Scheduled and coordinated all phases of construction projects from initiation to completion
- Inspected sites before and after construction projects,
- Negotiated contracts with 4 vendors/contractors on Health facilities under construction,
- Collaborated construction planning with architects, engineers, surveyors, inspectors and other professionals involved in design, construction processes of 3 operating theatres under design and review patients flow,
- Read and interpreted drawings and suggest improvement in terms of patients flow and Health services organization and interconnection,
- Advised senior management on decisions related to technical aspects of Health infrastructure projects,
- Organized and participated in monthly on-site meetings with contractors,
- Monitored projects progress to enforce adherence to deadlines and quality standards,
- Monitored budgets, tracked expenditures and prepared financial reports related to oxygen plants construction activities,
- Reviewed invoices from contractors, subcontractors and vendors for accuracy before authorizing payment,
- Conducted site inspections and audits to assess progress and identify potential issues early,
- Conducted site pre-inspections and coordinated post-construction audits.
Health Infrastructure and Equipment Manager
Rwanda Biomedical Center
Kigali
02.2012 - 02.2013
- Performed Rwanda public Health facilities detailed medical equipment inventory
- Managed budgets for capital purchases and ensured cost-effectiveness in purchasing decisions.
- Liaised and mobilized budget with Developing Partners in Health and acquire medical supplies for 8 maternity and neonatology blocks,
- Provided advice on best practices relating to medical equipment procurement processes,
- Implemented procedures for evaluating suppliers based on criteria such as price, quality and delivery times,
- Monitored project progress to enforce adherence to deadlines and quality standards,
- Trained and monitored employees to teach daily tasks and improve performance,
- Consulted with vendors regarding available products and services related to medical technology solutions,
- Maintained up-to-date knowledge of the latest technology trends, tools, and best practices in technical support,
- Managed allocated budget for medical supplies/equipment, Health infrastructure and controlled costs;
- Tracked medical equipment through lifecycle for performance and sustainability, making alternative recommendations when necessary.
- Developed preventative maintenance programs for all major pieces of heavy equipment.
Education
Maitrisé Specialisé - Medical Devices
Université De Technologie De Compiègne
FRANCE, Compiègne05-2012
Bachelor of Computer Science - Health Information Technology
National University of Rwanda
Butare 12-2010
High School Diploma - Electromechanicis
Ecole Technique Officielle De Muhima
Kigali 06-2002
Skills
- Product Evaluation
- Technical Support
- Performance Testing
- Product Troubleshooting
- Procurement Management
- Supply Management
- Adaptability
- Multitasking
- Technical reporting
- Medical equipment life cycle management
- Medical Equipment maintenance and repair
- Equipment troubleshooting
- Spare parts management
- Site supervision
- Transportation engineering
Accomplishments
Co-author of the article "The (improved) status of medical equipment in sub-Sahara Africa" Healthcare Technology Management: A. Worm, L.DRIFFITH-Jones, T.Namahungu, H.Chimphepo, P.Soroheye, May 11, 2017, Geneva, Switzerland.
Certification
- Specialised training in Anaesthesia machine and operating theatre equipment, Laboratory and medical gas system
Languages
French
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2
REFERENCES
1. Dr Leonard KOUADIO, Chief of HIV&Health Section, UNICEF Yaounde
Tel: +237 692 555 328
Email: lkouadio@unicef.org
2.Dr. TUYISHIME Albert, Head of Institute of HIV/AIDS Disease Prevention and Control (IHDPC),
Tel:+250 788 466 515
E-mail:albert.tuyishime@rbc.gov.rw, tuyal2001@gmail.com
3. Maurice PAGE, WHO, international Consultant, Researcher
E-mail:maurice.page@orange.fr
Tel:+33 683 642 055
Timeline
International Consultant in Biomedical Engineering
UNICEF - Cameroun Co
06.2022 - 12.2024
Medical Equipment Engineer
KVCG&Nabel Healthcare Engineering Ltd
07.2018 - 06.2022
Health Technology and Planning Team Leader
Rwanda Biomedical Center
10.2015 - 07.2018
Medical Equipment Team Leader
Rwanda Biomedical Center
07.2014 - 11.2015
Health Infrastructure Coordinator
Rwanda Biomedical Center
02.2013 - 07.2014
Health Infrastructure and Equipment Manager
Rwanda Biomedical Center
02.2012 - 02.2013
Maitrisé Specialisé - Medical Devices
Université De Technologie De Compiègne
Bachelor of Computer Science - Health Information Technology
National University of Rwanda
High School Diploma - Electromechanicis
Ecole Technique Officielle De Muhima
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