BSc in Accounting with over 6 years of experience in digital operations, branch accounting and financial reporting. Skilled in managing back-office digital operations, cash operations, and data analysis. Known for being a results-driven team player with strong communication skills and adaptability. Fluent in English and conversational French.
Overview
7
7
years of professional experience
Work History
Digital Operations Controller
Community Credit Company (CCC Plc)
Douala, Cameroon
06.2021 - Current
Control Activities: Conduct daily transaction reviews to ensure accuracy;
Monitoring: Ensure all ATMs are in service daily and serving customers, liaise with branches and partners for maintenance of ATMs not in service;
Risk assessment: Monitor the flow of ATM transactions in the IRIS software to ensure smooth running of transactions, as well as identify suspicious transactions;
Complaint Investigation: Prepare customers' claims (chargebacks) and channel to GIMAC for arbitration with other banks, manage customers' requests (retrieving of swallowed, card blocking and unblocking and pin reset);
Branch Coordination: Coordinatin with branches for timely resolution of customer claims;
Compliance: Ensure regulatory compliance is met at the end of the business year; e.g. declaring mobile app activities to ART (Cameroon Telecommunications Regulatory Board); and NPSI
Internal Controls: Authenticating ATM card subscriptions to ensure that customers who have subscribed for ATM cards are the rightful beneficiaries of the cards;
Forecasting: Taking part in forecasting and implementing future digital banking projects and departmental budget;
Training: Training staff on emerging financial technologies and customer service best practices;
Benchmarking: Carrying out research on financial scenario for price changes among competitors and new product launch.
Branch Accountant
Community Credit Company (CCC Plc)
Douala, Cameroon
08.2019 - 06.2021
General Ledger Maintenance: Sight checked transactions daily (front & back office, recorded accounting transactions in Amplitude, prepared bank reconciliation statements to ensure accuracy;
Financial Reporting: Prepared monthly account proofs, monitor and cleared suspense, prepared branch monthly income statement;
Internal Controls: Carried out monthly analysis of the trial balance, Carried out monthly branch controls: credit, recovery, operations and customer service;
Budgeting and Forecasting: Proposed branch yearly budget, monitored weekly and monthly the approved budget and prepared variance analysis report;
Financial Management: Managed branch expenses in relation to the budget;
Tax Compliance: Participated in Fiscal Declaration and business license;
Inventory: Performed weekly and monthly cash inventory controls, Carried out branch year-end fixed asset;
Adjustment: Carried out monthly and year-end adjustments of prepaid and accrued utility expenses;
Audit Support: Assisted internal and external Auditors in interim and year-end audits.
Junior Consultant/Data Analyst
Amzill Management Consulting
Douala, Cameroon
12.2018 - 07.2019
Data Collection and Processing: Carried out market research projects for clients: Eneo electricity prepaid meters market research project, and Bonamoussadi Gallery Mall project (B'SSADI GALLERIELIES);
Project Management: Managed the Gateway platform project for universities and professional institutions in Cameroon;
Data visualization: Built work processes flowchart templates for clients;
Problem Solving: Worked with Senior Consultants in building financial projections for clients and preparing financial diagnostic report to analyze the growth trends.
Education
Bachelor of Science - Accounting
World Evaluation Service (WES)
Canada , Canada
07.2024 - 09.2024
Bachelor of Science - Accountancy
University of Buea
Buea, Cameroon
08.2018
Skills
Good computer skills (Microsoft Word, Excel, PowerPoint)
Physical Science and Earth/Environmental Science teacher at Glenn High SchoolPhysical Science and Earth/Environmental Science teacher at Glenn High School
Research Assistant at Care International in Uganda and Joint Efforts to Save the Environment (JESE)Research Assistant at Care International in Uganda and Joint Efforts to Save the Environment (JESE)