BSc in Accounting with over 6 years of experience in digital operations, branch accounting and financial reporting. Skilled in managing back-office digital operations, cash operations, and data analysis. Known for being a results-driven team player with strong communication skills and adaptability. Fluent in English and conversational French.
Overview
7
7
years of professional experience
Work History
Digital Operations Controller
Community Credit Company (CCC Plc)
Douala, Cameroon
06.2021 - Current
Control Activities: Conduct daily transaction reviews to ensure accuracy;
Monitoring: Ensure all ATMs are in service daily and serving customers, liaise with branches and partners for maintenance of ATMs not in service;
Risk assessment: Monitor the flow of ATM transactions in the IRIS software to ensure smooth running of transactions, as well as identify suspicious transactions;
Complaint Investigation: Prepare customers' claims (chargebacks) and channel to GIMAC for arbitration with other banks, manage customers' requests (retrieving of swallowed, card blocking and unblocking and pin reset);
Branch Coordination: Coordinatin with branches for timely resolution of customer claims;
Compliance: Ensure regulatory compliance is met at the end of the business year; e.g. declaring mobile app activities to ART (Cameroon Telecommunications Regulatory Board); and NPSI
Internal Controls: Authenticating ATM card subscriptions to ensure that customers who have subscribed for ATM cards are the rightful beneficiaries of the cards;
Forecasting: Taking part in forecasting and implementing future digital banking projects and departmental budget;
Training: Training staff on emerging financial technologies and customer service best practices;
Benchmarking: Carrying out research on financial scenario for price changes among competitors and new product launch.
Branch Accountant
Community Credit Company (CCC Plc)
Douala, Cameroon
08.2019 - 06.2021
General Ledger Maintenance: Sight checked transactions daily (front & back office, recorded accounting transactions in Amplitude, prepared bank reconciliation statements to ensure accuracy;
Financial Reporting: Prepared monthly account proofs, monitor and cleared suspense, prepared branch monthly income statement;
Internal Controls: Carried out monthly analysis of the trial balance, Carried out monthly branch controls: credit, recovery, operations and customer service;
Budgeting and Forecasting: Proposed branch yearly budget, monitored weekly and monthly the approved budget and prepared variance analysis report;
Financial Management: Managed branch expenses in relation to the budget;
Tax Compliance: Participated in Fiscal Declaration and business license;
Inventory: Performed weekly and monthly cash inventory controls, Carried out branch year-end fixed asset;
Adjustment: Carried out monthly and year-end adjustments of prepaid and accrued utility expenses;
Audit Support: Assisted internal and external Auditors in interim and year-end audits.
Junior Consultant/Data Analyst
Amzill Management Consulting
Douala, Cameroon
12.2018 - 07.2019
Data Collection and Processing: Carried out market research projects for clients: Eneo electricity prepaid meters market research project, and Bonamoussadi Gallery Mall project (B'SSADI GALLERIELIES);
Project Management: Managed the Gateway platform project for universities and professional institutions in Cameroon;
Data visualization: Built work processes flowchart templates for clients;
Problem Solving: Worked with Senior Consultants in building financial projections for clients and preparing financial diagnostic report to analyze the growth trends.
Education
Bachelor of Science - Accounting
World Evaluation Service (WES)
Canada , Canada
07.2024 - 09.2024
Bachelor of Science - Accountancy
University of Buea
Buea, Cameroon
08.2018
Skills
Good computer skills (Microsoft Word, Excel, PowerPoint)