Working on a new project
NDANGOH BORIS BOBGA
IT Experts
Buea,NY
Summary
Dynamic IT Support Engineer with a proven track record at Goodman Institutes of Technology, enhancing system performance through proactive maintenance and effective troubleshooting. Skilled in software installation and network security, I excel in resolving issues swiftly, boosting user satisfaction, and collaborating with teams to integrate new technologies seamlessly. web developer and intermediate in cybersecurity.
Overview
1
1
year of professional experience
2
2
Certifications
2
2
Languages
Work History
IT Support Engineer
Goodman Institutes of Technolgy
04.2023 - 03.2024
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Increased user satisfaction through effective communication and timely resolution of support tickets.
- Wordpress web developer to ease institute accessibility
- Collaborated with cross-functional teams to ensure seamless integration of new systems and technologies.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
- Installed, configured and maintained computer systems and network connections.
Education
Computer Engineering
University of Buea
Buea, Cameroon 04.2001 -
Skills
Software installation
Certification
Bachelors degree
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteImportant To Me
Career advancementTeam Building / Company RetreatsTimeline
Bachelors degree
01-2025
Money management
05-2024
IT Support Engineer
Goodman Institutes of Technolgy
04.2023 - 03.2024
Computer Engineering
University of Buea
04.2001 -
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