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Aiming at getting a challenging position as a backbone IT Support engineer, where I have the ability to enhance my skills and knowledge.

Experienced IT professional with a strong background in Windows server administration and Active Directory. Demonstrates expertise in hardware installation and maintenance, network troubleshooting, and data backup procedures. Proficient in providing remote customer support and software support,
Professional IT Support Engineer with robust background in providing technical assistance and resolving hardware and software issues. Skilled in network troubleshooting, system maintenance, and customer service, ensuring seamless IT operations. Strong focus on teamwork and adaptability, consistently meeting and exceeding performance targets. Reliable and flexible, aligning with evolving organizational needs and priorities.

To Start My Career with an organization where I could add value to the organization for the mutual success by using my technical knowledge and skills.

Dedicated and skilled IT Support Engineer with over 3.5 years of experience in technical support, system administration, and troubleshooting across different IT environments. Well-versed in Windows Administration, Azure Entra, Microsoft Intune, Active Directory, and ServiceNow. Experienced in solving hardware, software, and network issues quickly and effectively to keep systems running smoothly and support users. Known for strong communication, leadership, and problem-solving skills, with a clear and organized approach to improving IT processes. Passionate about making IT systems more efficient, reducing issue resolution times, and increasing user satisfaction. Available to start immediately and open to relocating anywhere based on job requirements.

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

NDANGOH BORIS BOBGA

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IT Support Engineer

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