Ngala Roland Ndi
Network Administrator
Yaounde
Summary
Methodical network administrator with more than 5 years of experience in supporting server environments. Resourceful in managing network infrastructure and optimizing environment while reducing redundancy. Capable in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Excellent communicator when interfacing with other teams, vendors and end-users.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Network Administrator
BOFAS BTP SARL
Yaounde
04.2019 - 03.2023
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Maintained network hardware and software and monitored network to support network availability to end users with a downtime of les than 5% for 4 years.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Recommended development of plans for systems development and operations.
- Introduced management tools to create and manage virtual server computing environment.
- Assisted IT staff on troubleshooting issues and closing calls.
- Authored documentation for system configuration and troubleshooting.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Monitored system performance and responded to alerts.
- Verified continuity of computer and telephone system services for users..
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
- Planned annual budgets to fund IT projects and control spending.
- Maximized system availability through development and testing of contingency plans.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Implemented and maintained virtual private networks.
IT TECHNICAIN
IT PRO SOLUTION
Yaounde
10.2015 - 12.2017
- Strengthened communication skills through regular interactions with others.
- Applied effective time management techniques to meet tight deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and maintained courteous and effective working relationships.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Resolved problems, improved operations and provided exceptional service.
- Provided professional services and support in a dynamic work environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to develop and implement creative solutions to complex problems.
Education
Bachelor of Science - Network And System Administration
FOTSO VICTOR INSTITUTE OF TECHNOLOGIE
DSCHANG 12.2017 - 08.2018
High School Diploma -
Government Bilingual High School Bamenda
Bamenda 09.2011 - 08.2012
High School Diploma -
Government Bilingual High School Bamenda
Bamenda 09.2009 - 08.2010
Skills
Hardware and software monitoring
Data backups
Network repairs and maintenance
Network systems installation
Effective communication
Infrastructure planning
Flexible and Adaptable
Timeline
Network Administrator
BOFAS BTP SARL
04.2019 - 03.2023
Bachelor of Science - Network And System Administration
FOTSO VICTOR INSTITUTE OF TECHNOLOGIE
12.2017 - 08.2018
IT TECHNICAIN
IT PRO SOLUTION
10.2015 - 12.2017
High School Diploma -
Government Bilingual High School Bamenda
09.2011 - 08.2012
High School Diploma -
Government Bilingual High School Bamenda
09.2009 - 08.2010