NJIKITUM SIMON EKANYOH
Douala,ndondbong hotel dovile
Summary
Mobile Phone Repair Technician with over 6 years of hands-on experience in smartphone and electronics repair. Formally trained with certification and advanced professional training. Skilled in hardware repair, motherboard troubleshooting, and component-level soldering. Experienced in shop operations, customer service, and repair quality control.
Diligent with solid background in mobile device repair and troubleshooting. Proven ability to diagnose and resolve hardware and software issues efficiently, contributing to high customer satisfaction. Demonstrated expertise in using diagnostic tools and performing detailed repairs. Professional technician with strong skills in diagnosing and repairing mobile devices. Proven ability to troubleshoot hardware and software issues, ensuring high-quality results. Known for effective collaboration and adaptability in fast-paced environments. Adept at using specialized tools and software, providing reliable and efficient service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mobile Phone Repair Technician / Shop Manager
Ubale Telecom
Douala, Cameroon
02.2021 - Current
- Diagnose and repair smartphones including iPhone, Samsung, and Android devices
- Perform screen and display replacements for iPhone and Samsung models
- Replace batteries, charging ports, cameras, and speakers
- Conduct advanced motherboard repairs including charging IC replacement and reboiling
- Maintained inventory of repair parts, optimizing resource availability for efficient workflow.
- Diagnosed and repaired mobile devices, ensuring optimal functionality and customer satisfaction.
- Collaborated with team members to streamline repair processes, enhancing turnaround times.
- Troubleshoot power, charging, and board-level faults
- Perform software flashing and unlocking
- Test devices thoroughly before delivery
- Manage daily shop operations, sales, inventory, and customer service
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Diagnosed and repaired mobile devices, ensuring functionality and customer satisfaction.
- Utilized diagnostic tools to identify hardware and software issues for efficient repairs.
- Maintained inventory of parts and supplies, optimizing workflow and reducing downtime.
- Collaborated with team members to improve operational efficiency in repair workflows.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
Education
High School Diploma -
Cameroon College of Art And Science
Kumba, Cameroon03-2016
Skills
- Smartphone diagnostics and fault analysis
- Screen and display replacement (iPhone & Samsung)
- Battery and charging port repair
- Charging IC and motherboard repair
- Component-level soldering
- Camera and speaker replacement
- Software flashing and unlocking
Certification
- Certificate in Phone Repair & Electronics
- 2017 – 2021
- Advanced Professional Mobile Phone Repair Training
- 2023 – 2025
LANGUAGES
English – Fluent
French – Basic
Timeline
Mobile Phone Repair Technician / Shop Manager
Ubale Telecom
02.2021 - Current
High School Diploma -
Cameroon College of Art And Science