NJINKEU MBAKOP Frank Aurelien
IT ( Engineer Computer Networking And Telecommunications)
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
IT Manager
Weconnect SARL
Douala , Littoral
02.2020 - 03.2022
- Guided organizational technology strategy and roadmaps.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Updated customers and senior leaders on progress and roadblocks.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Partnered with project team members to identify and quickly address problems.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Oversaw IT department operations and training.
- Customized and repaired technology based on staff requests.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Coordinated technical training and personal development classes for staff members.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
Freelancer IT
888 Events
Douala, Littoral
12.2018 - 08.2019
- Identified issues, analyzed information and provided solutions to problems.
- Used coordination and planning skills to achieve results according to schedule.
- Worked flexible hours across night, weekend and holiday shifts.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
NOC Agent and Field Engineer
Swecom
Douala, Littoral
01.2017 - 08.2019
- Hired and supervised subcontractors to improve production and meet critical deadlines.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Handled all quality control checks for Name of Project.
- Identified any key changes to project that could affect cost, completion date and customer relationship.
- Supervised port coal export terminal, storage, reclamation and shipping facilities.
- Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
- Implemented initiatives to decrease number of quality variance caused by portable tote agitation.
- Promoted positive customer support training experience once project was completed.
- Monitored construction methods and installations, inspection and testing processes.
- Integrated and tested Name of Technology for massive upgrade of network.
- Computed emissions calculations and analyzed site air emission permit, providing necessary support to meet requirements.
- Identified major issues that could arise and provided solutions for these problems.
- Prepared documentation that would be used in requests for proposal.
- Managed team in troubleshooting efforts that alleviated errors.
Education
Mikrotik Training Session -
Online Training Session
Douala 06.2017 - 01.2018
General Certificate Of Education Advance Level - Science
Pi & Ju International College
Yaounde 09.2010 - 07.2011
Diploma - Mathematics And Application
University of Douala
Douala 09.2011 - 07.2014
Master 1 - Computer Networking And Telecommunications
University of Dschang
Dschang 10.2017 - 08.2018
Bachelor Of Technology - Computer Networking And Telecommunications
University of Dschang
Dschang 09.2016 - 07.2017
Timeline
IT Manager
Weconnect SARL
02.2020 - 03.2022
Freelancer IT
888 Events
12.2018 - 08.2019
Master 1 - Computer Networking And Telecommunications
University of Dschang
10.2017 - 08.2018
Mikrotik Training Session -
Online Training Session
06.2017 - 01.2018
NOC Agent and Field Engineer
Swecom
01.2017 - 08.2019
Bachelor Of Technology - Computer Networking And Telecommunications
University of Dschang
09.2016 - 07.2017
Diploma - Mathematics And Application
University of Douala
09.2011 - 07.2014
General Certificate Of Education Advance Level - Science
Pi & Ju International College
09.2010 - 07.2011