Overview
Work History
Education
Timeline
Generic

NJINKEU MBAKOP Frank Aurelien

IT ( Engineer Computer Networking And Telecommunications)

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work History

IT Manager

Weconnect SARL
Douala , Littoral
02.2020 - 03.2022
  • Guided organizational technology strategy and roadmaps.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Updated customers and senior leaders on progress and roadblocks.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
  • Partnered with project team members to identify and quickly address problems.
  • Managed network and system performance, conducting troubleshooting, security patching and maintenance.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Demonstrated familiarity with latest hardware, software and networking technology.
  • Oversaw IT department operations and training.
  • Customized and repaired technology based on staff requests.
  • Built, repaired and installed computer-related hardware based on deployment procedures.
  • Coordinated technical training and personal development classes for staff members.
  • Understood key product management roadmap objectives and requirements to develop product technology strategy.

Freelancer IT

888 Events
Douala, Littoral
12.2018 - 08.2019
  • Identified issues, analyzed information and provided solutions to problems.
  • Used coordination and planning skills to achieve results according to schedule.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

NOC Agent and Field Engineer

Swecom
Douala, Littoral
01.2017 - 08.2019
  • Hired and supervised subcontractors to improve production and meet critical deadlines.
  • Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
  • Handled all quality control checks for Name of Project.
  • Identified any key changes to project that could affect cost, completion date and customer relationship.
  • Supervised port coal export terminal, storage, reclamation and shipping facilities.
  • Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
  • Implemented initiatives to decrease number of quality variance caused by portable tote agitation.
  • Promoted positive customer support training experience once project was completed.
  • Monitored construction methods and installations, inspection and testing processes.
  • Integrated and tested Name of Technology for massive upgrade of network.
  • Computed emissions calculations and analyzed site air emission permit, providing necessary support to meet requirements.
  • Identified major issues that could arise and provided solutions for these problems.
  • Prepared documentation that would be used in requests for proposal.
  • Managed team in troubleshooting efforts that alleviated errors.

Education

Mikrotik Training Session -

Online Training Session
Douala
06.2017 - 01.2018

General Certificate Of Education Advance Level - Science

Pi & Ju International College
Yaounde
09.2010 - 07.2011

Diploma - Mathematics And Application

University of Douala
Douala
09.2011 - 07.2014

Master 1 - Computer Networking And Telecommunications

University of Dschang
Dschang
10.2017 - 08.2018

Bachelor Of Technology - Computer Networking And Telecommunications

University of Dschang
Dschang
09.2016 - 07.2017

Timeline

IT Manager

Weconnect SARL
02.2020 - 03.2022

Freelancer IT

888 Events
12.2018 - 08.2019

Master 1 - Computer Networking And Telecommunications

University of Dschang
10.2017 - 08.2018

Mikrotik Training Session -

Online Training Session
06.2017 - 01.2018

NOC Agent and Field Engineer

Swecom
01.2017 - 08.2019

Bachelor Of Technology - Computer Networking And Telecommunications

University of Dschang
09.2016 - 07.2017

Diploma - Mathematics And Application

University of Douala
09.2011 - 07.2014

General Certificate Of Education Advance Level - Science

Pi & Ju International College
09.2010 - 07.2011
NJINKEU MBAKOP Frank Aurelien IT ( Engineer Computer Networking And Telecommunications)