Njomegni Erica NGONGANG
Douala
Summary
Dynamic and customer-focused professional with experience at SOSO Event Planning Training Center, excelling in customer service excellence and inventory control. Proven ability to enhance sales through effective product recommendations and drawer balancing. Strong communicator dedicated to addressing customer needs and fostering positive relationships.
Overview
3
3
years of professional experience
Work History
Cashier
SOSO EVENT PLANNING TRAINING CENTER
08.2024 - 04.2025
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
Intern
Royal Investment Credit Union
07.2023 - 09.2023
Intern
Cdc Head Office Bota
07.2022 - 09.2022
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
Education
Accounting
CHITECHMA UNIVERSITY
BUEA12-2023
HND - Accounting
CHITECHMA UNIVERSITY
BUEA12-2023
High School Diploma -
Fetcol Mutengene
Mutengene08-2021
O-Level - Arts
Ceget Bonaberi
Douala, Cameroon08-2020
Skills
- Returns processing
- Product restocking
- Drawer balancing
- Merchandise exchange
- Time management skills
- Clear communication
- Customer assistance
- Customer relations
- Financial records oversight
- Customer service excellence
- Expense tracking
- Written and verbal communication
- Cash handling and management
- Inventory control
Languages
English, French
Native language
English
Proficient
C2
French
Upper intermediate
B2
Timeline
Cashier
SOSO EVENT PLANNING TRAINING CENTER
08.2024 - 04.2025
Intern
Royal Investment Credit Union
07.2023 - 09.2023
Intern
Cdc Head Office Bota
07.2022 - 09.2022
Accounting
CHITECHMA UNIVERSITY
HND - Accounting
CHITECHMA UNIVERSITY
High School Diploma -
Fetcol Mutengene
O-Level - Arts
Ceget Bonaberi
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