Njouokou Mahamoud Fidele
IT ENGINEER
Douala ,Littoral
Summary
5 years IT Engineer, productive self-starter with a strong work ethic; consistently achieved goals with ability to work under pressure. Proven experience in Application (Banking, Provisioning and Activation, Process Automation, etc) Systems (Linux, Windows) and database (Oracle, MySQL, MongoDB) Support. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
5
5
years of professional experience
1
1
Certification
2
2
Languages
Work History
Senior Techops Engineer
www.tecnotree.com
Douala
01.2023 - Current
- Primary Task is to maintain and support the BILLING and CLM Eco-system of MTN CAMEROON
- Maintain High level of Compliance for SLA/KPI for MSO/AMC projects as per contractual obligation
- Implementation for Opex control and avoid manual errors in Managed Services
- Handling internal client request
- Analyze system issues and provide solutions
- Preparing different reports for the business (MTN Cameroon Management)
- Monitoring system processes, resources, and alerts
- Linux OS administration
- Oracle DB, and Mongo DB development.
IT Applications Specialist
Chococam-Tigerbrands
Douala
08.2021 - 12.2022
- Maintaining the systems software including OS
- Assist IT manager in writing Capex, implementation and follow up till execution
- Analyses the structure of the business' work to identify possible application solutions
- Provide technical support and problem resolution related to business application software systems
- For new software, creates, develops, and oversees protocols and procedures for its usage
- Developing and maintaining applications
- Interpret the needs of the user and develop requirements and functional specifications as well as high-level design documents
- Monitoring and performing system backup
- Assist Finance team by producing custom report
- Working with compliance, risk management and audit functions to ensure that security is appropriately designed and updated based on audit feedback or testing
- Maintaining access rules to data and other IT resources.
- Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
- Participated in design and planning exercises for future software rollouts.
- Updated technical documentation, product specifications, and technical training materials.
- Wrote code for database applications.
- Delivered support training to help customers learn key features of applications.
- Collaborated with multidisciplinary teams to design and implement new technology features.
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Built databases and table structures for web applications.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
IT INTERN
Union Bank of Cameroon
Yaounde
09.2020 - 05.2021
- Primarily provides IT support to administrative departments (Information Technology, Quality and Customer Experience, Operation and Human Resource), by maintaining and extending existing software as well as developing new software
- Perform database and system administration function.
- Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.
- Resolved Internet and wireless and wired network access problems.
- Investigated data issues and offered suggestions for resolution
HUMAN RESOURCE INFORMATION SYSTEM DEVELOPER
Union Bank of Cameroon
DOUALA
10.2019 - 09.2020
- In charge of the automation of Human Resource Processes.
SOFTWARE DEVELOPER
Oryx Consulting Finance and Engineering
Douala
01.2019 - 08.2019
- Design, implementation of the Optimus Invoice, system use to dematerialize bill processing
- Bills are uploaded in the system, approve/reject based on the level of validation predefined and then paid if validated all done within a system
- Project implemented using cakePHP
- Analyzed, design and implementation of the optimus cash collect software (not completed).
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Designed reusable and reliable code for use within distributed cloud environments.
- Translated customer requirements into written use cases.
- Documented technical workflows and knowledge to educate newly hired employees.
Education
B.Sc. Engg. Computer Science and Engineering -
Islamic University of Technology (IUT)
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Office Du Baccalaureat
Skills
Technical Analysis
Certification
Red Hat Certified System Administrator
Accomplishments
- Design, implementation of the Optimus Invoice, system use to dematerialize bill processing. Bills are uploaded in the system, approved/reject based on the level of validation predefined and then paid if validated all done within a system. Project implemented using cakePHP.
- Design, implementation, and deployment of the squid proxy server to limit users access based on privileges
- Design, execution, and implementation from scratch of UBC Human Resource Management System reducing the paper usage by 100% using PHP Laravel allowing:
- staff to request and track their leaves.
- Staffs to Vote for the employee of the quarter by only a click
- Admin to process employee’s leaves and extract information that will be useful for the payroll.
- Automation of the process of requesting and processing Mission (using PHP Laravel)
- Automation of Accounting report using Excel pivot table now staff can extract some report on click directly from Oracle database.
- Participate on the automation of E-payment from oracle EBS City Bank Banking Platform and SGC Banking Platform
- Infrastructure refresh project: Acquisition and installation of new servers
- Migration Oracle database from 11g to 19c
- Implementation of Employee Management System and Access controls using Horio web (Synergie)
- Providing MTN Benin Team training on the Digital BSS prior to the rollout of DBSS in Benin
Training And Workshops
- CompTIA A+ New Horizons (Bangladesh), 2015/2016
- RHCSA and RHCE, New Horizon-Bangladesh, 2017
- Oracle Certified Professional, IBCS Primax (Bangladesh), Ongoing
Awards And Others
- IUT basketball Captain, 2016-2017
- Tiger Stripes On the Spot: Employee of the month February 2022.
Technological Skills
Oracle Database 10g and 11g, 12c, 19c, MySQL, MongoDB, Cassendra, Microsoft Access, Java, PHP, XML, HTML, JavaScript, CSS, PL/SQL, SQL, C+, Dart, C, Assembly Language, Perl, AWK, MATLAB, Website design, development and maintenance, E-commerce principles and concepts, Java Server Faces, Laravel, CakePhp, R, Bootstrap, JavaEE, Flutter, Jasper Reports, Latex, Toad, Crystal Report, Gl-Wand, Microsoft Windows (11,10, 8.1, 8, 7, Vista, XP), Linux, Ubuntu, Red Hat, Centos, Fedora, Linux Mint, Office Suite, Microstrategy, Oracle Ebs, NetBeans IDE, Eclipse IDE, Oracle Toad, Oracle SQL Developer, Xampp, MS Visual Studio, iReport, Nodepad++, Mail server, DNS server, Samba server, Web server, Systems analysis and design principles, UML, MVC, EJB, JPA, JQuery
Hobbies
Sport: football , Basketball , Golf
Travelling and Reading
Timeline
Senior Techops Engineer
www.tecnotree.com
01.2023 - Current
IT Applications Specialist
Chococam-Tigerbrands
08.2021 - 12.2022
IT INTERN
Union Bank of Cameroon
09.2020 - 05.2021
HUMAN RESOURCE INFORMATION SYSTEM DEVELOPER
Union Bank of Cameroon
10.2019 - 09.2020
SOFTWARE DEVELOPER
Oryx Consulting Finance and Engineering
01.2019 - 08.2019
B.Sc. Engg. Computer Science and Engineering -
Islamic University of Technology (IUT)
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Office Du Baccalaureat
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