Nsangou Njamo Emerick Thierno
Gatineau
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
4
4
years of professional experience
Work History
Customer Service Representative/ Cashier
The Place to be
02.2021 - 11.2021
- Provided customer service
- Managed timely and effective replacement of damaged or missing products.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Social Media Manager
The Place to Be
01.2022 - 05.2023
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Increased brand awareness by developing and implementing effective social media strategies.
Marketing Executive
Techniques Nouvelles
06.2023 - Current
- Optimize content for search engines to improve the company's online visibility
- Manage the company's online presence through social media platforms
- Analyze market trends and competitors to identify opportunities for growth.
- Managed annual marketing budget, ensuring cost-effective allocation of resources for maximum impact.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Planned and executed marketing campaigns to target groups, areas and wider community.
Education
Science
Rousseau International School(Cambridge)
Douala,Cameroon01.2022
International Business
Canadian College Of Cameroon
Douala, Cameroon06.2023
Bachelor of commerce(Marketing) Honours coop - Business
Algonquin College
Canada,Ottawa08.2027
Skills
- Bilingual (English & French)
- Creativity
- Self Management
- Communication
- Self Motivation
- Leadership
- Problem Solving
- Teamwork
- Athletic: Basketball, Soccer, Gym
Languages
French
Native language
English
Intermediate
B1
Timeline
Marketing Executive
Techniques Nouvelles
06.2023 - Current
Social Media Manager
The Place to Be
01.2022 - 05.2023
Customer Service Representative/ Cashier
The Place to be
02.2021 - 11.2021
Science
Rousseau International School(Cambridge)
International Business
Canadian College Of Cameroon
Bachelor of commerce(Marketing) Honours coop - Business
Algonquin College
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