- Operations Manager for Milan Nigeria / Sundersons (Largest
Importers of Rice ).
- In charge of the Chartering, Insurance matters related to
Shipping and Bulk Shipping.
- In charge of all clearing and shipping-related activities for all
import commodities (rice and sugar) (bulk and container)
- Responsible for cost control, meeting budgets, logistics and
direction setting.
- Handling and managing Customs and other agencies.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored progress by establishing plans, budgets and measuring results.
- Planned delivery routing, team workflows and promotional initiatives.
Achievements
1. Was part of the team that set up SunderSons (In house Shipping and Clearing agencies.
2. Was able to fine-tune operations concisely, ensuring the success of Sunder sons.
3. Successfully handled bulk vessels (25-30 a year) and approximately one thousand containerized cargo units annually.
4. Started in-house clearing and Shipping (resulted in good savings and controls
5. Developed excellent rapport with Customs and other agencies (this helped in opening valuable information channels)