Summary
Overview
Work History
Education
Skills
SPORT AND READING
Timeline
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SHUBILUH DIVINE CHUMBOH

SELF EMPLOYED
DOUALA,LITTORAL REGION

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

1
1
Language
8
8
years of post-secondary education
5
5
years of professional experience

Work History

Sales Manager

DOUALA MALL
DOUALA, LITTORAL REGION
01.2019 - Current
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Increased sales volume by expanding product line to new retailers, including warehouse clubs and natural food chains.

Sales Associate

SELF EMPLOYED
DOUALA, LITTORAL
12.2016 - 01.2019
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.

Sales Representative

SUPER MARKET RAIL
DOUALA, LITTORAL
09.2014 - 12.2015
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Created and executed reorganization plan, training and development programs and implemented process improvements.
  • Fostered close-nit partnerships with customers to uncover and meet specific goals.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.

Education

Bachelor of Arts - Business Administration And Management

UNIVERSITY OF BAMENDA
BAMBILI
09.2014 - 12.2017

GCE ADVANCED LEVEL - Business Management

GOVERNMENT TECHNICAL SCHOOL DOUALA
DOUALA
09.2014 - 12.2014

GCE O LEVELS - General Studies

GTTC DOUALA
DOUALA
09.2009 - 12.2013

Skills

Business development and planning

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SPORT AND READING

I LOVE SPORT AND READING

Timeline

Sales Manager

DOUALA MALL
01.2019 - Current

Sales Associate

SELF EMPLOYED
12.2016 - 01.2019

Sales Representative

SUPER MARKET RAIL
09.2014 - 12.2015

Bachelor of Arts - Business Administration And Management

UNIVERSITY OF BAMENDA
09.2014 - 12.2017

GCE ADVANCED LEVEL - Business Management

GOVERNMENT TECHNICAL SCHOOL DOUALA
09.2014 - 12.2014

GCE O LEVELS - General Studies

GTTC DOUALA
09.2009 - 12.2013
SHUBILUH DIVINE CHUMBOHSELF EMPLOYED