Simon Ludovick ZOA

• Worked to build relationships with customers and built potential for additional sales.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Developed relationships with clients for increased loyalty and repeat business.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Exceeded monthly targets by diligently following up on leads and closing deals promptly.
• Enhanced product knowledge by attending training sessions and staying current with industry trends.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Set and achieved company defined sales goals.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Contributed to event marketing, sales and brand promotion.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
• Achieved or exceeded company-defined sales quotas.

. Management de l'équipe de vente des différents secteurs (supérette ;boulangerie ;charcuterie ;viennoiserie, fast-food) .

. Remplissage des rayons ;hygiène et propreté des marchandise et de l'espace de travail ;

. Réalisation des inventaires;

• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Streamlined inventory management processes, leading to more organized and efficient stock handling system.
• Boosted team morale and performance, organizing regular training sessions and motivational meetings.
• Increased customer retention rates by implementing customer feedback into actionable improvements.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

. Accueil et Conseil à la clientèle ;

. Traitement des commandes;

. Hygiène et netoyage des rayons ;

. Réception des marchandises des différents entrepôts et remplissage des rayons;

. Application du merchandising.;

. Réalisation des inventaires de stock;

. Satisfaction clients.