SOM DORIANE ASHLEY AFO
DOUALA
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
5
5
years of professional experience
Work History
Receptionist Assistant
TELOH GLOBAL BUSINESS
02.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Resolved customer problems and complaints.
- Prepared, collected and distributed outgoing and incoming mail and packages.
Storekeeper
NGASSA CONSTRUCTION COMPANY
03.2019 - 12.2019
- Received product shipments and organized in stockroom storage area.
- Documented shipping and receiving records to confirm receipt of orders.
- Kept sales receipts and maintained accounting records.
- Received, merchandised and arranged all shop items for visual display.
- Filled orders by gathering merchandise specified in requisitions.
Education
Bachelor of Science - BANKING AND FINANCE
UNIVERSITY OF BUEA
BUEA07.2023
High School Diploma -
GHS BONABERY
DOUALA03.2017
Skills
- Office Supplies and Inventory
- Visitor Log Management
- Call Handling
- Meeting Preparation
- Appointment Booking
- Office Meetings
- Information Updates
Languages
English
Native language
French
Beginner
A1
Timeline
Receptionist Assistant
TELOH GLOBAL BUSINESS
02.2020 - Current
Storekeeper
NGASSA CONSTRUCTION COMPANY
03.2019 - 12.2019
Bachelor of Science - BANKING AND FINANCE
UNIVERSITY OF BUEA
High School Diploma -
GHS BONABERY
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