STEVE DJANI
IT Project Manager
Pointe-Noire
Summary
With over ten years of experience as a technician, engineer, team leader, IT project manager, operational manager in information systems and collaborative solutions, I am determined to take on new challenges. Passionate about Microsoft technologies in the fields of systems, databases, application development, integration and Cloud, I also master project management tools that meet ITIL standards. Energetic and versatile, I develop and coordinate the implementation of strategies to achieve the set objectives. I successfully support the digital transformation process. Thanks to an excellent technical knowledge of English, I easily evolve within a multicultural environment.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
10
10
Certifications
Work History
Operational Manager of Applications Solutions
TotalEnergies E&P Congo
2 2020 - Current
- Management of team members and operational tasks via the SNOW tool
- Application and database support level 2, 3
- Security Incident Management
- Participation in cross-functional IT projects and optimization of processes and resources
- Implementation, updating and migration of business applications
- Maintenance and operation of system and application infrastructures
- Planning and organization of work according to the needs and priorities defined by management
- Promoting a culture focused on safety, compliance with regulations and continuous improvement within the operational team.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and implemented strategies to maximize customer satisfaction.
- Facilitated smooth collaboration between departments through clear communication channels.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
IT Production Manager
TotalEnergies E&P Congo
10.2016 - 01.2020
- Reorganization of the service respecting ITIL standards
- Administration of system infrastructures (server rooms, backup robots, servers, crisis rooms)
- Implementation of the centralized print management solution
- Implementation of the PRA project between the subsidiary and the headquarters
- IT Services Convergence Project Manager
- Project manager of several infrastructure migration and update projects
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
SharePoint Engineer
TotalEnergies E&P Congo
02.2012 - 09.2016
- Drafting the governance of the SharePoint competence center
- Design and implementation of Microsoft SharePoint Server 2010/2013 environments (pre-production, production and search indexing)
- SharePoint governance design for better management of the SharePoint competence center (site replication plan, maintenance, backup, archiving)
- Design and implementation of more than 95 sites, portals and collaborative solutions using SharePoint designer, InfoPath, Visual Studio, SQL Server, Report Builder tools
- Dematerialization of business processes using personalized workflows
- Analyze data with SharePoint performance point
- Creating KPIs using SQL Server Reporting Services
- Administration of SharePoint server platforms (more than 35 servers)
- Provided ongoing support to end-users, addressing any questions or issues related to SharePoint functionality in a timely and efficient manner.
- Project management and monitoring, leading team meetings (internal and external), budget monitoring, activity reporting
- Created detailed documentation for each project, allowing for seamless knowledge transfer between team members.
- Management of technical documentation and writing of detailed reports on project results
- Project monitoring, planning of milestones and control of compliance with expectations
- Collaboration with multidisciplinary teams to carry out complex engineering projects.
- Designed custom solutions using SharePoint Designer to automate repetitive tasks, reducing manual effort and increasing productivity levels.
- Provided end-user training on SharePoint features and functionalities, improving overall adoption rates across the organization.
- Streamlined business processes by developing custom SharePoint workflows for various departments.
- Improved SharePoint site performance by optimizing server configurations and implementing caching strategies.
- Managed SharePoint migrations from older versions to newer platforms, minimizing downtime and ensuring data integrity.
Ingénieur Système et Solutions Collaboratives
PISERVICES GROUP
02.2009 - 01.2012
- Project Manager for the Redesign of the SOTELMA System Infrastructure | Bamako, Mali
- Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
- Designed high availability strategies to minimize downtime during critical systems outages or disasters recovery scenarios.
- Migration of Active Directory domain to new versions, migration of servers, workstations and users
- Design of scalable and highly available physical and logical architectures Microsoft : Active Directory Windows Server, Messagerie Exchange 2010, Collaboration SharePoint 2010, Communication Lync 2010, SCCM 2007, SCOM, Parefeu TMG 2010
- Project Manager for Implementation of SharePoint Infrastructure VODACOM | Kinshassa, DRC
- Implementation of the system platform to host the SharePoint 2016 solution – 2 remote sites (3 farms of 17 servers for test, pre-production and production environments)
- SharePoint 2016 solution integration for VODACOM DRC Business Unit (EBU)
- Study and diagramming of workflows
- Development of reports and graphics
- Assistant Project Manager Infrastructure Migration WHO | Brazzaville, Congo (Windows Migration from 2003 to 2008 Mail Migration from Exchange 2003 to 2007 User and Mailbox Migration SharePoint Farm Implementation and Portal and Intranets Implementation)
- Preparation of technical documentation for end users: explanation of operation, creation of FAQ, indication of common problems and their solutions
- Writing detailed technical documentation to facilitate the understanding and maintenance of the systems implemented.
- Managed and monitored installed systems for highest level of availability.
IT Developer and Consultant
FREELANCE
01.2003 - 12.2008
- Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
- Developed and implemented personalized client solutions using programming language expertise.
- Assisted with creation of user manuals.
- Used ASP.NET, JavaScript and SQL Server to develop new applications.
- Created proofs of concept for innovative new solutions.
- Incorporated agile methodologies into the development process, resulting in increased productivity and timely delivery of features.
- Mise en œuvre d'un domaine Active Directory AZAINC.COM sous Windows 2008 Server
- Réalisation VPN connectant 10 succursales de AZA Inc
- Mise en œuvre messagerie avec Microsoft exchange server 2007
- Mise en œuvre d'un domaine gouvernemental SIGIPES.CM et des domaines enfants ministériels avec Microsoft Windows server 2003
- Mise en œuvre messagerie Inter Ministériel avec Exchange 2003
- Configuration du pare feu physique Arkoon
- Implementation of disconnected database environment with daily synchronization – distribution/subscriber mode
- Informaticien |Action Aid
- Migration d'Active Directory de ActionAid Cameroon vers un Active Directory centralisé à Londres
- Implémentation d'un environnement virtuel de production
- Informaticien |Express Union
- Virtualisation des agences de Yaoundé avec VMWare server 1.5
- Implémentation d'une base de données centralisée (répartie sur 3 régions au Cameroun) sous MySQL accessible par toutes les agences en temps réel
- Technicien | Université de Yaoundé Sud
- Réalisation d'un réseau local de 35 postes
- Informatisation du système d'information (Gestion des étudiants, ressources humaines et financière)
- Développeur d'application
- 3 logiciels pour le système d'information Médicale (ECAM Placages Mbalmayo)
- SAGEC-Pro
- Logiciel de Gestion commerciale (SACO Sarl – Maroua et Ndjamena)
- Gestion des tâches – Afriland First Bank
- SysTraveler : logiciel de gestion des agences de voyages (SysAid – Cameroun)
- Gest'Ecole : logiciel de gestion des lycées et collèges
- Ghost Messenger : logiciel de messagerie instantanée
- TransvalPaie : logiciel de gestion des ressources humaines et paie
- Rédaction des spécifications techniques, sélection des technologies, de l'architecture et du matériel adaptés
- Rédaction de guides utilisateurs : emploi d'un langage simple, création de visuels clairs, structuration logique de l'information
- Interventions lors des rendez-vous clients, présentations orales et démonstrations de produits, réponses aux interrogations formulées.
Education
Bachelor Degree - Computer Science: Computer Systems And Software
University of Yaounde Sud
10.2010 - 05.2011
Brevet De Technicien Supérieur - Management Information Systems
University of Yaounde Sud
10.2003 - 05.2004
High School Diploma -
Lycée De Mballa 2
05.1999 - 05.2000
Skills
Operations Management
Certification
Formation Scrum Master, 2023
References
- Jean-Baptiste RICHARD, Chef de service DIGITAL TotalEnergies France, jean-baptiste.richard@totalenergies.com
- Xavier COUTILLARD, Chef de département solutions applicative TotalEnergies France, xavier.coutillard@totalenergies.com
- Albertin BANIMBA, Chef de division Informatique et Telecom TotalEnergies E&P Congo, albertin.banimba@totalenergies.com
- Gilles NTSIKA, Chef de département Infrastructure et Solution Applicative TotalEnergies E&P Congo, gilles.ntsika@totalenergies.com
- Freddy LOLLA, Chef de département Digital TotalEnergies E&P Congo, freddy.lolla-kitembo@totalenergies.com
- Séverin DISSOUSSOU SAMBA, Chef de département business analyst TotalEnergies E&P Congo, severin.dissoussou-samba@totalenergies.com
- Steve MBOULOU, Chef de département moyens généraux TotalEnergies E&P Congo, steve.mboulou@totalenergies.com
- Hilaire MOUYABI, Responsable performance IT TotalEnergies E&P Congo, hilaire.mouyabi@totalenergies.com
- Alain PAUL, Directeur Général SMCIE Group, a.siewe@smcie-group.com
- Gérard NGUENGANG, Directeur Technique PISERVICES, gerard.nguengang@piservices.fr
- Célestin MPUKA, IT Vodacom RDC, celestin.mpukatshimpaka@vodacom.cd
- Mohamed LAMINE, Directeur Associé INTELEC3, mlamine@intelec3.com
Projects
SharePoint : Project manager for the migration of SharePoint infrastructures and applications to a new version
Infrastructure : IT convergence project manager for the Congo branch. Developed the RACI document and ensured the transfer of data and skills.
Supervision : Supervised the subsidiary's Business Recovery Plan project
Development : Created a SharePoint competence center in the TotalEnergies E&P Congo subsidiary. This made it possible to dematerialize around 100 business processes.
Award : Received the award for the best project of the subsidiary for having implemented an anomaly reporting application.
Languages
French
Proficient
C2
English
Upper intermediate
B2
Timeline
Formation Scrum Master, 2023
09-2023
Formation Microsoft Azure Fundamentals, 2022
02-2022
Formation Power BI, Power Apps, Microsoft Flow, 2020
02-2020
Sensibilisation à la cybersécurité, 2018
03-2018
IT Production Manager
TotalEnergies E&P Congo
10.2016 - 01.2020
Formation ITIL Foundation, 5S, Lean, 2016
03-2016
Formation SharePoint 2013: Architecture des solutions, 2015
01-2015
Formation Windows serveur 2012 et SQL serveur 2012: Administration et maintenance, 2013
05-2013
SharePoint Engineer
TotalEnergies E&P Congo
02.2012 - 09.2016
Bachelor Degree - Computer Science: Computer Systems And Software
University of Yaounde Sud
10.2010 - 05.2011
Formation SharePoint 2010 et Windows serveur 2008 (Administration et maintenance), 2010
02-2010
MCTS – Microsoft Certified Technology Specialist) SQL server, 2009
03-2009
Ingénieur Système et Solutions Collaboratives
PISERVICES GROUP
02.2009 - 01.2012
MCP – Microsoft Certified Professional) Windows server, 2006
03-2006
Brevet De Technicien Supérieur - Management Information Systems
University of Yaounde Sud
10.2003 - 05.2004
IT Developer and Consultant
FREELANCE
01.2003 - 12.2008
High School Diploma -
Lycée De Mballa 2
05.1999 - 05.2000
Operational Manager of Applications Solutions
TotalEnergies E&P Congo
2 2020 - Current
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