Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning. Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Hi, I’m
TAKANG JOY ARRAH
ACCOUNTANT
Summary
Overview
13
years of professional experience
3
Certification
Work History
EXPRESS UNION/HOP CAMEROON
MANAGER
10.2019 - Current
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
EXPRESS UNION
CHARGE DE LA CLIENTELE
01.2017 - Current
Job overview
- Designed database solutions to meet customer requirements.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Provided support to development teams and designed database schemas.
EXPRESS UNION
GUICHETIERE CAISSIERE
04.2015 - Current
Job overview
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
- Addressed customer needs and made product recommendations to increase sales.
EXPRESS UNION
ACCOUNTANCY
02.2011 - Current
Job overview
- Responded quickly to user feedback and made necessary edits to question bank content.
- Proven ability to learn quickly and adapt to new situations.
EXPRESS UNION
CASHIER
02.2011 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
IMPERIAL ACADEMY OF ARTS AND SCIENCETIKO
No Degree from G CE O/L,GCE ADVANCED LEVEL, DIPLOMA
University Overview
AFTER I HAD MY ADVANCED LEVEL, I WENT TO A VOCATION TRAINING SCHOOL WHERE I GRADUATED AS A LABORATORY TECHNICIAN.
LATER ON BECAUSE I HAD PASSION IN ACCOUNTANCY, I HAD AN OPPRTUNITY TO DO PROSPECTION WITH EXPRESS UNION WHERE I WAS LATTER ON SENT TO THE TRAINING CENTER IN YAOUNDE, THEN I WAS NOW POSTED IMMEDIATELY TO SERVE AS A CASHIER AND THAT IS HOW I KEPT ON BEING PROMOTED TO THE MANAGER LEVEL.
Skills
- Project Management
- Brand Management
- Team Leadership
- Customer Relationship Management
- Sales and Marketing
- Verbal and Written Communication
- Finance and Accounting Operations
- Productivity Performance
- Managing Cash Register
- Managing Reception
- Managing Files and Records
- Managing Operations and Efficiency
- Reconciling Cash Drawers
- Income and Expense Management
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
READING AND WRITTING
READING AND WRITTING
I AM ALWAYS INTERESTED TO READ AND DISCOVER NEW METHODS OF PUBLICITIES TO AMEND MY SERVICES
Languages
English, French
Native language
Timeline
MANAGER
EXPRESS UNION/HOP CAMEROON
10.2019 - Current
CHARGE DE LA CLIENTELE
EXPRESS UNION
01.2017 - Current
GUICHETIERE CAISSIERE
EXPRESS UNION
04.2015 - Current
ACCOUNTANCY
EXPRESS UNION
02.2011 - Current
CASHIER
EXPRESS UNION
02.2011 - Current
IMPERIAL ACADEMY OF ARTS AND SCIENCE
No Degree from G CE O/L,GCE ADVANCED LEVEL, DIPLOMA
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
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