VERLA ELVIS SHIYKA
Sales & Operations Management
Douala
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Operations Manager
SHIYKA SUPER MARKET
4 2017 - Current
- Direct and coordinate activities of businesses or departments concerned with the purchasing, pricing, sales, and/or distribution of products
- Manage staff, preparing work schedules and assigning specific duties
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
- Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits
- Overseeing inventory, distribution of goods and facility layout
- Determine staffing requirements, and interview, hire and train new employees, and oversee the personnel processes.
FOUNDER
SHIKS INC
03.2015 - Current
- Founder of SHIKS Inc
- A subsidiary of PEEB group charged with the procurement and supply chain management of the group and other firms
- Importation and distribution of FMCG over the national territory
- Retail trade consulting.
RAW MATERIAL ACQUISITION ASSISTANT
SITRACEL S.A.
12.2014 - 02.2017
- Track and follow up the shipment of raw materials and other supplies purchased from foreign suppliers
- Managing a portfolio of raw materials with a 98% availability objective
- Follow up with commercial and production department to align production requirements and needs to raw materials availability
- Development and implementation of the companies statistical process control for the all processes.
SALES OPERATIONS ASSISTANT
NESTLE CAMEROUN S.A
05.2014 - 11.2014
- Charged with the design, implementation of customer loyalty program LEO (Leading in Every Outlet)
- Follow-up and evaluation to ensure that the objective is met and the sales are increased in effect
- Assist and train the distributor sales men in the refreshing and construction of Nestle houses
- Update and maintain the LEO database.
GRADUATES ASSISTANT
SOUTHERN POLYTECHNIC STATE UNIVERSITY
01.2013 - 11.2013
- Assist graduate students in service and operations management to better understand the subject matter
- Tutor operations management to undergraduates and help through their homework and assignments
- Grade homework for both the graduate and undergraduate students in service and operations management
- Proctor exams
- Cover for the administrative assistant of the business department when needed
- Carry any other duties called upon to do by the department chair.
SALES SUPERVISOR
SHIYKA SUPER MARKET
10.2008 - 06.2012
- Greet and assist customers
- Respond to customer inquiries and complaints
- Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Inventory stock and reorder when necessary
- Instruct staff on how to handle difficult or complicated sales.
Education
MASTER OF BUSINESS ADMINISTRATION -
SOUTHERN POLYTECHNIC STATE UNIVERSITY
MARIETTA, Georgia 01.2013 - 05.2013
BACHELOR OF SCIENCE IN ACCOUNTING -
UNIVERSITY OF BUEA
Buea, SW 09.2005 - 05.2008
Skills
AWS Certified Cloud Practitioner: AMAZON EC2, AUTOSCALING, DEPLOYMENT, AMAZON ECS, DATABASE- JOURNAL ENTRIES, ACCOUNT RECONCILIATION, GENERAL LEDGER, FINANCIAL ACCOUNTING- INVENTORY MANAGEMENT-LEADERSHIP
Certification
AWS CERTIFIED CLOUD PRACTITIONER
Volunteer Experience
Field Worker, 02/01/09, 11/01/10, BUI FAMILY UNIOB, KUMBO, Worked with the field coordinator to determine the health and other needs of the health centers and clinics that needed assistance from the Union. Ensured that the materials and other medical supplies offered by the Union were delivered to the clinics and are properly used for the treatment of the rural communities of Bui., Worked with the field coordinator to enable the construction of some few hospital wards at Melim Health Center to contain the increasing number of patients.
Timeline
FOUNDER
SHIKS INC
03.2015 - Current
RAW MATERIAL ACQUISITION ASSISTANT
SITRACEL S.A.
12.2014 - 02.2017
SALES OPERATIONS ASSISTANT
NESTLE CAMEROUN S.A
05.2014 - 11.2014
GRADUATES ASSISTANT
SOUTHERN POLYTECHNIC STATE UNIVERSITY
01.2013 - 11.2013
MASTER OF BUSINESS ADMINISTRATION -
SOUTHERN POLYTECHNIC STATE UNIVERSITY
01.2013 - 05.2013
SALES SUPERVISOR
SHIYKA SUPER MARKET
10.2008 - 06.2012
BACHELOR OF SCIENCE IN ACCOUNTING -
UNIVERSITY OF BUEA
09.2005 - 05.2008
Operations Manager
SHIYKA SUPER MARKET
4 2017 - Current
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