MINING AND OIL AND GAS INDUSTRIES
WILLY BERKOL OUAFO SOH
TRADE ASSISTANT
Yaounde
Summary
Dynamic and results-driven professional with extensive experience as an Office Manager seeking to transition into a Trade Assistant role. Proven ability to effectively coordinate office operations, manage administrative tasks, and provide exceptional support to senior management. Possess strong organizational skills, attention to detail, and a solid understanding of trade processes. Eager to leverage my diverse skill set to contribute to a fast-paced and dynamic trade environment. Adept at multitasking, problem-solving, and working collaboratively with cross-functional teams to achieve business objectives. Dedicated, proactive, and adaptable individual ready to take on new challenges in the field of trade assistance.
Overview
4
4
years of professional experience
1
1
Certificate
3
3
Languages
Work History
Office Manager
GIZ
Yaoundé Cameroon
12.2022 - Current
- Reported to senior management on organizational performance and progress toward goals.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Defined clear targets and objectives and communicated to other team members.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Maintained computer and physical filing systems.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established team priorities, maintained schedules and monitored performance.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Controlled resources and assets for department activities to comply with industry standards and government regulations
Monitoring and Evaluation Intern
Electricity Development Corporation
Yaoundé Cameroon
03.2022 - 09.2022
- Prepared written summaries of meeting discussions to ensure clear communication throughout the team while promoting accountability for action items.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed and maintained relationships with key internal stakeholders.
- Prepared project presentations and reports to assist senior staff.
- Participated in workshops and presentations related to projects to gain knowledge.
Market Research Assistant
Marketing Distribution And Services
Douala Cameroon
04.2020 - 09.2021
- Identified appropriate marketing channels and target customers for campaigns.
- Collected, analyzed and summarized data and trends to provide marketing tracking and research.
- Facilitated focus group sessions to gain valuable qualitative insights into consumer preferences and behaviors.
- Developed questionnaires and facilitated focus group discussions.
- Utilized specialized software to capture and process data.
- Contributed towards overall organizational goals through effective teamwork, clear communication skills, and a strong work ethic.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
Education
Master of Business - Business Administration
Graduate School of Business( SUP DE CO )
Yaoundé,Cameroon 09.2021 - Jul 2023
Bachelor of Law - Law And Taxation
University of Douala
Douala,Cameroon 09.2017 - Aug 2020
High School Diploma -
Saint Thomas Aquinas College
Bafoussam,Cameroon 09.2014 - Jul 2015
Skills
Administrative Support
Office Administration
Problem Resolution
Event Coordination
Team Collaboration
Project Planning
Operations Management
Workforce Management
Interpersonal Communication
Administrative Support
Computer Skills
Certification
- Operational Risk Management - Project Management - Business Collaboration
Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteImportant To Me
Company CultureWork-life balanceCareer advancementAdditional Information
CORPORATE TRAINING
- Compliance Training (GIZ)
- Data Protection Training (GIZ)
- Information Security Training (GIZ)
Interests
Timeline
- Operational Risk Management - Project Management - Business Collaboration
05-2023
Office Manager
GIZ
12.2022 - Current
Monitoring and Evaluation Intern
Electricity Development Corporation
03.2022 - 09.2022
Master of Business - Business Administration
Graduate School of Business( SUP DE CO )
09.2021 - Jul 2023
Market Research Assistant
Marketing Distribution And Services
04.2020 - 09.2021
Bachelor of Law - Law And Taxation
University of Douala
09.2017 - Aug 2020
High School Diploma -
Saint Thomas Aquinas College
09.2014 - Jul 2015