
IT Intern supporting network administration, Linux server setup, and telecom equipment maintenance across ports and information systems environments. Assists with SQL addressing, routing, DHCP, DNS, and email server tasks while monitoring network performance and troubleshooting connectivity issues. Applies Cisco Packet Tracer, VMware, Microsoft Office, and MATLAB to support day-to-day technical operations.
Maintenance of telecommunications equipment
Monitoring and supervision of network
Network and systems administration
Cisco Packet Tracer and VMware
Microsoft Office
Network troubleshooting
Ticket triage
User account support
Incident documentation
Service request handling
Stakeholder communication
Team collaboration
Time management
Priority management
Reporting