CHIFU CHANTAL KEMJE
Yaounde
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Hooka House Cafe
05.2022
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Waitress
FOODBRIZZ RESTAURENT BUEA
Buea
11.2021 - 01.2022
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
Caregiver
SISTERS OF MOTHER TERESA AGING HOME
Yaoundé
06.2020 - 10.2021
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted patients with self-administered medications.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Education
Bachelor of Science - Communication & Developmental Studies
09.2020
Advance Level
06.2016
Ordinary Level
06.2013
Skills
- Price Memorization
- Table Setting Arrangements
- Food and Beverage Pairings
- Accurate Money Handling
- Ordering Procedures
- Special Dietary Requirements
- Order Delivery Practices
- Menu Memorization
- Relationship Management
- Standards Compliance
- Hospitality Service Expertise
- Hospitality and Accommodation
- Safety and Sanitation
- Menu Presentation
- Customer Service and Rapport
- Bathroom Servicing
- Warm and Friendly
- Patient and Caregiver Education
- Household Chores
- Direct Patient Care
- Care Plan Assessment
- Companionship and Emotional Support
- First Aid and Safety
- Community Integration
- Patient Care
- Time Management
- Medication Administration
- Household Management
- Bedsore Prevention
- Plates Presentation
- Multitasking and Organization
- Clean Living Spaces
- Developing Client Trust
- Bathing and Dressing
- Caregiver and Family Support
- Spreadsheet Tracking
- Word Processing
- Personal Care Assistance
- Housekeeping
- Ability to Lift
Certification
University degree 2020
Advanced level 2016
Languages
English
Native language
French
Advanced
C1
Timeline
Waitress - Hooka House Cafe
05.2022
Waitress - FOODBRIZZ RESTAURENT BUEA
11.2021 - 01.2022
Caregiver - SISTERS OF MOTHER TERESA AGING HOME
06.2020 - 10.2021
University of BAMENDA - Bachelor of Science, Communication & Developmental Studies
Cameroon General Certificate of Education - , Advance Level
Cameroon General Certificate of Education - , Ordinary Level
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